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New Season tickets for 26/27 season

New Season tickets for 26/27 season

One of our group of six needed a physical card so request put in.

All six of us got physical cards.
No harm I guess.
 

New Season tickets for 26/27 season

One of our group of six needed a physical card so request put in.

All six of us got physical cards.
No harm I guess.
A bonus. Better than foostering with a mobile phone at the turnstile.

I still like to venture out with no phone and just a few quid in my pocket.

Watch the rest of the world glued to a little screen.
 

New Season tickets for 26/27 season

Got my digital ticket yesterday and got my physical card today. Trouble is I don't need one, the physical card should have been sent to my brother. So a phone call to the box office next week.
Hold that phone call, my brother received his physical card this afternoon. Seems BFC have sent out more cards than was asked for.
 

New Season tickets for 26/27 season

A friend has been doing forwarding a few spare tickets within categories and reports

1. Transfers within categories (e.g. from a senior to a senior, or from an adult to an adult) incur no upgrade charge
2. Transfers up a category (e.g. from a senior to an adult) DO incur an upgrade charge

This was exactly what I expected last season but my friend reported that #2 was often not charged by the system in reality.
 

New Season tickets for 26/27 season

As long as one is Android, and the other is Apple, it works, we had both in both phones, but I imagine you won't be able to do 3 or more
All mine are on my phone and kids have also put them on theirs. I have android and they have apple
 

New Season tickets for 26/27 season

ticket downloaded to brentford app and sent to google wallet. However, although if I log into my google wallet on my laptop, it is showing, on my phone there is no sight of it (or archived passes for that matter). Any hints ?
 

New Season tickets for 26/27 season

Can ignore the above. Searched and found it and marked it as favourite and it's now on main page. Makes me wonder if I have other bits hidden away though
 

New Season tickets for 26/27 season

Our STs have been transferred to Google Wallet but no barcodes. Barcode only visible in Brentford App. Anyone else having this problem?
 

New Season tickets for 26/27 season

Our STs have been transferred to Google Wallet but no barcodes. Barcode only visible in Brentford App. Anyone else having this problem?
They are NFC based, you just tap your phone on the turnstile
 

New Season tickets for 26/27 season

I am trying to add my daughter’s season ticket (different email to mine) to my Apple Wallet. As part of the process I end up on my app with only my season ticket. Any ideas what I am doing wrong?
 

New Season tickets for 26/27 season

I am trying to add my daughter’s season ticket (different email to mine) to my Apple Wallet. As part of the process I end up on my app with only my season ticket. Any ideas what I am doing wrong?
log out of the app on your phone. log back into the app in her name. add her ticket to your wallet then log her out again and log yourself back in
 

New Season tickets for 26/27 season

I am trying to add my daughter’s season ticket (different email to mine) to my Apple Wallet. As part of the process I end up on my app with only my season ticket. Any ideas what I am doing wrong?
Sign into your ticketing account on your phone directly to https://eticketing.co.uk/brentfordfc, not the app goto my account Digital Passes and then add your daughter's ticket.
 

New Season tickets for 26/27 season

I am trying to add my daughter’s season ticket (different email to mine) to my Apple Wallet. As part of the process I end up on my app with only my season ticket. Any ideas what I am doing wrong?
Also, make sure you are set to manage her tickets, that way both of them should show up under your account on the app and you should be able to add her's.
 

New Season tickets for 26/27 season

Does anyone know if the kids will be receiving a gift pack with their ticket again this year?
 

New Season tickets for 26/27 season

Does anyone know if the kids will be receiving a gift pack with their ticket again this year?
Not sure if there's a season ticket gift pack this season, but previous membership gift packs weren't sent out until late September / October.
 

New Season tickets for 26/27 season

Not sure if there's a season ticket gift pack this season, but previous membership gift packs weren't sent out until late September / October.
We’ve normally received them early August, typically whenever we’ve been out the country on holiday 🤦🏼‍♂️
 

New Season tickets for 26/27 season

They are NFC based, you just tap your phone on the turnstile
The NFC reader wasn't working at the East Stand entry point I used today for the Frankfurt game. I was directed to the box office by the assistant, but opted to mess about with the app for a few minutes to find the bar code and get in that way.

It was all a bit of a faff, and relied on a WiFi connection to use the app to get in. I just note from previous seasons the NFC connection never seemed to work at the East Stand gates (happy to be corrected here), and I always scanned the bar code which always worked.

So I'm slightly concerned that the Google Wallet version of the 26/27 season ticket is NFC only.
 

New Season tickets for 26/27 season

The NFC reader wasn't working at the East Stand entry point I used today for the Frankfurt game. I was directed to the box office by the assistant, but opted to mess about with the app for a few minutes to find the bar code and get in that way.

It was all a bit of a faff, and relied on a WiFi connection to use the app to get in. I just note from previous seasons the NFC connection never seemed to work at the East Stand gates (happy to be corrected here), and I always scanned the bar code which always worked.

So I'm slightly concerned that the Google Wallet version of the 26/27 season ticket is NFC only.
I've posted elsewhere on this thread how to make the barcode appear

 

New Season tickets for 26/27 season

New Season tickets for 26/27 season

Steward said scanning of wallet ticket not working in West C entry, so asked to use app which worked fine
 

New Season tickets for 26/27 season

New Season tickets for 26/27 season

log out of the app on your phone. log back into the app in her name. add her ticket to your wallet then log her out again and log yourself back in

Thanks very much
I just couldn’t get that logically
Another to add to the signs you are getting old thread
 

New Season tickets for 26/27 season

Not sure where to put this.

I'm a season ticket holder. The club have reduced my TAPs by 250 this season from 2021/22 apparently.

Buy another season ticket = -250 TAPS

WTAF
 

New Season tickets for 26/27 season

Not sure where to put this.

I'm a season ticket holder. The club have reduced my TAPs by 250 this season from 2021/22 apparently.

Buy another season ticket = -250 TAPS

WTAF
Yes it is rolling TAPs so you lose them from 2021/22 and then add them as you attend games this season 🤷‍♂️
 

New Season tickets for 26/27 season

Yes it is rolling TAPs so you lose them from 2021/22 and then add them as you attend games this season 🤷‍♂️
I know it's been done to death but f***ing hell, I've been attending for 30 years now. I've had more chance of attending decent away games last season!

Anyways, nevermind
 

New Season tickets for 26/27 season

I know it's been done to death but f***ing hell, I've been attending for 30 years now. I've had more chance of attending decent away games last season!

Anyways, nevermind
250 drop off is probably lower than most, if you go to every home match this season and zero aways or cup matches you get 245 TAPs
 

New Season tickets for 26/27 season

250 drop off is probably lower than most, if you go to every home match this season and zero aways or cup matches you get 245 TAPs
What's your/majority view on this system where loyalty seems to have been hit?
 

New Season tickets for 26/27 season

I know it's been done to death but f***ing hell, I've been attending for 30 years now. I've had more chance of attending decent away games last season!

Anyways, nevermind
Not sure that's true - its the same for everyone so you might even go up the pecking order
 

New Season tickets for 26/27 season

What's your/majority view on this system where loyalty seems to have been hit?
I have been coming for 57 years. But as the yellow one states “there were no TAPS in the lower leagues”
 

New Season tickets for 26/27 season

Physical ST arrived today 👍👍👍👍🐝🐝🐝🐝
All right for some.

Our 2 physical ST's still haven't arrived. Contacted club and they said that there have been some issues preventing delivery to our home address before Saturday. They are printing new physical cards for us to collect from box office before Saturdays match. Same happened last season. Why?????:banghead:
 

New Season tickets for 26/27 season

All right for some.

Our 2 physical ST's still haven't arrived. Contacted club and they said that there have been some issues preventing delivery to our home address before Saturday. They are printing new physical cards for us to collect from box office before Saturdays match. Same happened last season. Why?????:banghead:
You're a member of the SAS and the postman isn't being allowed entry is probably the most obvious reason. I suppose there might be others.
 

New Season tickets for 26/27 season

All right for some.

Our 2 physical ST's still haven't arrived. Contacted club and they said that there have been some issues preventing delivery to our home address before Saturday. They are printing new physical cards for us to collect from box office before Saturdays match. Same happened last season. Why?????:banghead:
Do you live on a remote island?
 

New Season tickets for 26/27 season

Kids membership packs (no ST) delivered today
 
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