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  1. eaglebee

    Brentford FC - iFollow

    Good commentary, loud and clear, no problem at all, I can't understand why people are having problems, overseas subscribers will only get the picture without sound.
  2. eaglebee

    Brentford FC - iFollow

    I hear where you are coming from, modern computers SHOULD work seamlessly, but in the real world it does not appear to happen at times and a certain amount of adjustment is sometimes required when using 3rd party software (iFollow) and they should have sorted it out long before it got to this...
  3. eaglebee

    Brentford FC - iFollow

    Myself and a very few others don't appear to be having any problems, but we seem in the minority, I'm thinking it could be a set up problem or lack of it on some peoples computers, might be worth engaging in a live talk with them to see if they advise what operating system/set up works best, I...
  4. eaglebee

    Brentford FC - iFollow

    Only works on a desktop or laptop at the moment, Smartphone and iPhone apps are on their way soon!! Apart from the problems having to reset my password, I have had perfect coverage of everything from the start, I use Win 10 with Google Chrome on my desktop and Linux (Ubuntu) again with Chrome...
  5. eaglebee

    Brentford FC - iFollow

    Don't be a silly billy, that's a far to easy solution :D
  6. eaglebee

    Brentford FC - iFollow

    Praise the lord, I'm in :D!!! took the tip about clicking on the black speech button bottom right on the BFC home page, (you have to move your mouse pointer down to the bottom right hand side for it to become visible) typed out the problem, came back to me straight away, asked me what email...
  7. eaglebee

    Brentford FC - iFollow

    Sent an email to them over 6 hours ago, heard nothing, they will now probably blame it all on the global cyber attack!!! will now not bother to renew subscription unless sorted by Monday pm at the latest, complete and utter crap that's not fit for purpose.
  8. eaglebee

    Brentford FC - iFollow

    Thanks for that, I have sent them an email explaining the problem, and hoping they can get me up and running soon, can anyone explain and tell us why this new system was not tested fully until it was working perfectly, rather than unleashing all these problems on us first, seems like a very...
  9. eaglebee

    Brentford FC - iFollow

    I have just tried the link again to reset the password and it still did not work, so I sent a reply back and all I got was this: There was a problem delivering your message to eflsupport@neulion.com. See the technical details below. can you post the email address you used, only I can't find it.
  10. eaglebee

    Brentford FC - iFollow

    Anyone had any luck signing on yet? I'm 75 and running out of time !!!!
  11. eaglebee

    Brentford FC - iFollow

    Just tried it, this it what happened: Just signed in with my usual account, all OK, get a message to say click here to set your password, did that and it took me to my email address and the following: Your reset password request has been sent. Please check your email including spam folders for...
  12. eaglebee

    Brentford FC - iFollow

    That's fine, but do I have to set up a new direct debit with iFollow, or is it a seamless transition where I do nothing?
  13. eaglebee

    Brentford FC - iFollow

    Thanks for that:sorted:, I'll give it a go on the 12th and see what luck I have.
  14. eaglebee

    Brentford FC - iFollow

    I saw an announcement (can't find it now) that yearly subscribers paying by direct debit will no longer have automatic payment made to the new system, but will have to set up a new one with iFollow, am I on the right track, or have I suffered a very senior moment?
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