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  1. jlove

    iFollow Mutual Help Thread

    Forget emails. What does it say under Your Account > Purchased Packages? If it shows Season Ticket - Brentford, that should be good.
  2. jlove

    iFollow Mutual Help Thread

    Just checked and I can still see the text, MacOS Catalina + Safari and also + Chrome.
  3. jlove

    iFollow Mutual Help Thread

    I know that, if you have watched from the beginning, you can rewind and watch again if you are in the same session. I don't know if that works if you connect late, though. Is there anyone who can start it up for you? You can then go to the beginning when you get in but it does mean you have...
  4. jlove

    iFollow Mutual Help Thread

    Just checked mine and it seems to comply with what Banana has and also, on my account, there is this confirming my ST is Active, so I assume matches are activated singly.
  5. jlove

    iFollow Mutual Help Thread

    Sounds a bit like it.
  6. jlove

    iFollow Mutual Help Thread

    Had the buffering circle for a short time early in the second half, similar time as for the Norwich game – never has that before. Is it fans coming back late from the Hive?
  7. jlove

    iFollow Mutual Help Thread

    A software engineer ought to be earning more than a customer service representative. Perhaps that's what's wrong?
  8. jlove

    iFollow Mutual Help Thread

    Random! Glad it worked... that reminds me...
  9. jlove

    iFollow Mutual Help Thread

    It's an away, there is no promo code, you need to pay.
  10. jlove

    iFollow Mutual Help Thread

    High-speed data cable Router>PC?
  11. jlove

    iFollow Mutual Help Thread

    That's probably why it always works for me – habit of copy>paste as consecutive actions. I copy the code from the email before going to my iFollow account and the first thing I do is paste and Apply the code before anything else, so then check the payment type and (as my card is stored) pay...
  12. jlove

    iFollow Mutual Help Thread

    Mine arrived yesterday evening 21:47, they must be batched.
  13. jlove

    iFollow Mutual Help Thread

    Additional action...
  14. jlove

    iFollow Mutual Help Thread

    Just search for 'best browsers', you'll find loads of reviews that will give you some guidance. I run a few (use them for testing); your device will require you to set a default but you can start and run multiple concurrently (For example, my default is Safari but also run Chrome for iFollow)...
  15. jlove

    iFollow Mutual Help Thread

    That's always been my experience... but... I use Chrome (that I never use for anything else apart from testing, plus run regularly an App called Washing Machine that clears cookies) on a MacBook, which has a 1536MB graphics card, over WiFi (6 connected devices) and I have a 100Mb/s fibre...
  16. jlove

    iFollow Mutual Help Thread

    Yes; Chrome on MacBook, straight in. MarkyBee, that is
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