Brentford FC - iFollow (1 Viewer)

Jockbee

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Mine starts 1st Sep...old price as well.....You Reds...
 
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Excuse my stupidity but living in London as I do can I buy a video subscription as I am only today being offered an audio renewal for £45.
 

hobbsy

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Excuse my stupidity but living in London as I do can I buy a video subscription as I am only today being offered an audio renewal for £45.
No, you can't buy a video subscription in the UK.
 

Untouchable

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Excuse my stupidity but living in London as I do can I buy a video subscription as I am only today being offered an audio renewal for £45.
Where are you seeing this G?

When I go into the BFC iFollow page, I get the ‘exciting updates coming August 2020’ nonsense and no option to renew.

I suspect U.K. based subscribers will only be allowed to buy an audio pass and video access will come when announcements are made re 2020/21 STs.
 
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Where are you seeing this G?

When I go into the BFC iFollow page, I get the ‘exciting updates coming August 2020’ nonsense and no option to renew.

I suspect U.K. based subscribers will only be allowed to buy an audio pass and video access will come when announcements are made re 2020/21 STs.
I received a renewal email tonight from EFL Digital.
 

hatfieldbee

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I received a renewal email tonight from EFL Digital.
So did I. £45 for the season. If no/reduced crowds at matches for early part, or indeed, all of next season, will be interesting to see if we get a similar deal for STHs re live video coverage.
 

thickobee

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So did I. £45 for the season. If no/reduced crowds at matches for early part, or indeed, all of next season, will be interesting to see if we get a similar deal for STHs re live video coverage.
Yep, I’ve cancelled my ifollow audio subscription on the basis that I’ve paid for a ST and might well get a deal with live video coverage as per the restart. ST money is ‘written off’ so would rather leave it with BFC.
 

Bill Benn

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Yep, I’ve cancelled my ifollow audio subscription on the basis that I’ve paid for a ST and might well get a deal with live video coverage as per the restart. ST money is ‘written off’ so would rather leave it with BFC.
I have done the same and are trying to cancel the auto renewal I have sent them an email but they keep pushing me about.
 

jlove

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Yep, I’ve cancelled my ifollow audio subscription on the basis that I’ve paid for a ST and might well get a deal with live video coverage as per the restart. ST money is ‘written off’ so would rather leave it with BFC.
I'd expect quite a number of Sky games, though, so the live video may not be available for them.
 

beenthere

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Got an email saying renewed automatically 140 quid inc VAT. For this I get video stream of all league matches except those on Sky.
Even though there are sometimes frustrating glitches with the steam, I think this is generally a good service and a bargain for overseas subscribers.
 

BaildonBee

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Got an email saying renewed automatically 140 quid inc VAT. For this I get video stream of all league matches except those on Sky.
Even though there are sometimes frustrating glitches with the steam, I think this is generally a good service and a bargain for overseas subscribers.
I get every match whether or not it is on Sky. Not sure how.
 

hatfieldbee

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Can't get access on iFollow audio of Brum game on phone or desktop. They've had my £45 for the season.

On the new style phone app, press 'live' in top rh corner, am told I'm 'offline, please try later'. One way or another, get as far as a red box saying 'Listen Live' which goes to a white background. Tap on that - nothing happens

On desktop get to that red box - again nothing happens. Go into iFollow Account and am requested to log in. I do, and tells me that user name or password is incorrect. Go to reset password. Then I'm returned to log in screen.

Slumming it with Talksport 2. What a mess from iFollow. Have eMailed them and await response.
 

Oceanbee

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I like listening to ’our team of commentators’ on iFollow and watching the match on Sky.
You have to synchronise the Sky TV coverage as the iFollow commentary always trails behind by about 40 seconds or so.

However, during the second half today, the commentary cut out, and silence prevailed for the rest of the second half until some guy came on promoting the Bolton home match, saying that there were good pies to be enjoyed, and live coverage would follow for the 3 pm kick-off.

I think that the whole iFollow experience is frustrating, with intermittent coverage often cutting out, and their TV coverage, when there’s no Sky, is not good either.
It is certainly not worth the payment for such a poor service.

Our commentators are excellent, but the technical issues are excruciating!
 

hatfieldbee

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Can't get access on iFollow audio of Brum game on phone or desktop. They've had my £45 for the season.

On the new style phone app, press 'live' in top rh corner, am told I'm 'offline, please try later'. One way or another, get as far as a red box saying 'Listen Live' which goes to a white background. Tap on that - nothing happens

On desktop get to that red box - again nothing happens. Go into iFollow Account and am requested to log in. I do, and tells me that user name or password is incorrect. Go to reset password. Then I'm returned to log in screen.

Slumming it with Talksport 2. What a mess from iFollow. Have eMailed them and await response.
Don't hold your breath.
iFollow sent 3 emails during 2nd half - 1 for each time I pressed the Reset Password button. Had to click on their Email to me to actually change the password! Think my a/c connection got lost when the app was redesigned. Finally logged into A/c and confirmed they had registered me for this season. (Awaits with bated breath what happens for the 'udders game when I should get video coverage because of my Season Ticket!)
 

Twinbees

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iFollow sent 3 emails during 2nd half - 1 for each time I pressed the Reset Password button. Had to click on their Email to me to actually change the password! Think my a/c connection got lost when the app was redesigned. Finally logged into A/c and confirmed they had registered me for this season. (Awaits with bated breath what happens for the 'udders game when I should get video coverage because of my Season Ticket!)
Watching on Sky I decided on a whim to just try my usual Ifollow entry on my android phone (BFC app)......no luck.....then tried via BFC website.....again, no luck. Cleared cookies, cache etc. reloaded BFC app...still nothing. Remembered something about the EFL iFollow app, gave it a go......easy entry and straight in ! They might be wanting their app. to be the main (or sole) means of entry.
 

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