Tickets Brighton (H)

Srebmun

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It should work in that case! Unless you already have a ticket for the game?
Apologies, you can ignore me. I've just read your wiki and realise I've not been accessing the actual Exchange, for feckin years ffs. I've just been checking via My Account on the main site. Idiot.
 

BigMarv

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Apologies, you can ignore me. I've just read your wiki and realise I've not been accessing the actual Exchange, for feckin years ffs. I've just been checking via My Account on the main site. Idiot.
It’s not you mate. It’s the system.
 

tommo

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As the exchange is now open, am I not able to list my ticket? Don't seem to have the option on my account anymore.
 

Yiggy

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Am I right that im not able to download my ST as a pdf and send it to a friend? There’s no way I can get my actual ST to him.
 

badgerbee

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Am I right that im not able to download my ST as a pdf and send it to a friend? There’s no way I can get my actual ST to him.
I think that's right, unfortunately.......
Put it on the Ticket Exchange and let him know it's available......
Will cost him £35 to buy though, of which you'll get £20.....
(depending on which part of the ground your ST is in.....)
 

Adam

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I am sure this has already been answered on other threads, but considering the game is just over 24 hours way and not sold out, why can't ST holders purchase an extra ticket? I understand it can't go on general sale, but surely the club trusts ST holders not to purchase tickets for away fans (for one if caught they risk losing their ST).
 

nathanbee

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Am I right that im not able to download my ST as a pdf and send it to a friend? There’s no way I can get my actual ST to him.
From the OS:

Ticket Transfer
Our Ticket Transfer system is still undergoing testing and if Season Ticket and Premium Seat Holders wish to transfer a ticket for tomorrow’s game we urge them to pass on their physical Brentford Card or to contact us on tickets@brentfordfc.com (for Season Tickets) and premiumseating@brentfordfc.com (for Premium Seats).
 

hobbsy

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I am sure this has already been answered on other threads, but considering the game is just over 24 hours way and not sold out, why can't ST holders purchase an extra ticket? I understand it can't go on general sale, but surely the club trusts ST holders not to purchase tickets for away fans (for one if caught they risk losing their ST).
In the past at GP some apparently trustworthy Fans have passed tickets onto away fans.
 

Guildford Bee

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In the past at GP some apparently trustworthy Fans have passed tickets onto away fans.

So there is no chance that tickets for any home game this season will be on sale go non-members by any means? Would they be opened up to those on the database?
 

hobbsy

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So there is no chance that tickets for any home game this season will be on sale go non-members by any means? Would they be opened up to those on the database?
I don't know if that is the case, was merely a point that people who appear to be trusted are not always.
 

badgerbee

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About 140 still available on TE......

Are we counting all STs as part of the attendance figures this season, whether the holder is present or not?
Appeared from Arsenal game we're not....
 

w6bee

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I wonder how many TE tickets have actually been sold?

Yesterday I was trying to work out how to access the site for someone, it was as difficult as finding the Ark of the Covenant in the warehouse in Raiders of the Lost Ark. There is no apparent direct link and the main sales site shows as Sold Out. It was trial and error for the best part of 20 minutes before we finally got there and neither of us are complete luddites.

TE returns should either be sold as part of the main booking process or there should be a Big FO Button flagging where TE is located.
 

Silly Hat

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I wonder how many TE tickets have actually been sold?

Yesterday I was trying to work out how to access the site for someone, it was as difficult as finding the Ark of the Covenant in the warehouse in Raiders of the Lost Ark. There is no apparent direct link and the main sales site shows as Sold Out. It was trial and error for the best part of 20 minutes before we finally got there and neither of us are complete luddites.

TE returns should either be sold as part of the main booking process or there should be a Big FO Button flagging where TE is located.

You went on the Brentford ticketing site expecting an intuitive process? Awwww, that is *so* sweet. Bless you 🤓
 

aslan

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I wonder how many TE tickets have actually been sold?

Yesterday I was trying to work out how to access the site for someone, it was as difficult as finding the Ark of the Covenant in the warehouse in Raiders of the Lost Ark. There is no apparent direct link and the main sales site shows as Sold Out. It was trial and error for the best part of 20 minutes before we finally got there and neither of us are complete luddites.

TE returns should either be sold as part of the main booking process or there should be a Big FO Button flagging where TE is located.
I've used the exchange, the fact its completely separate from the ticket website doesn't help.
As I member, on the ticket website there is an option for Exchange, you click it and it just says "you have no tickets to sell" (or something along those lines). I can imagine many people give up after this
 

daddybee

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one of my lot has a spare west stand block 236 ticket for tomorrow.
Can be printed at home as he ordered it as a member,
All genuine, £35
 

randello

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One of our group of 4 cant make it. East Stand Block E113
Right behind goal. £35
As will be going, can email or meet at the gate shortly before KO
Long term member here just hoping that someone who appreciate it can make it
 

Lush55

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According to email, just received there are a few tickets still available to buy and also some on the exchange

"A limited amount of tickets have been returned today and will be made available online at 4.30pm. Simply login to your ticketing account to purchase them. Alternativelly, we still have a few tickets available on the Ticket Exchange. They are only available to Members at the adult rate. "
 

JasonBee

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In the past at GP some apparently trustworthy Fans have passed tickets onto away fans.

agree but seems daft that ST holders cannot buy exchange tickets for mates to a sold out game . Members could pass on tickets to away fans too.
there is always a trail of any trouble.
 

brentfordfc4ever

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Hi all

I am taking my dad tomorrow instead of my daughter, therefore looking to upgrade the ticket between now and 3pm.

Can this be done via the telephone in the morning or the box office around 1pm

Thanks
 

Banana

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agree but seems daft that ST holders cannot buy exchange tickets for mates to a sold out game . Members could pass on tickets to away fans too.
there is always a trail of any trouble.
Why can't these mates buy their own tickets?
 

Guildford Bee

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So why should they get discounted tickets over fans and members?

Im not saying they should. But there have been 100-odd tickets available for over a week that are still available now.

Members have had their opportunity so there’s no reason not to let ST holders buy one extra.
 

Judio1999

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It should be something the club need to review

But as said earlier, the game is technically a "Sell out" so the club have reached their target
 

burlington

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Have one free adult spare ticket in N126 (available to print at home) if genuine Bees fan/member interested.
Let me know.
 

aslan

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Im not saying they should. But there have been 100-odd tickets available for over a week that are still available now.

Members have had their opportunity so there’s no reason not to let ST holders buy one extra.
Being fair to the actual fans? Your mates can still buy membership and then buy a ticket if they want to come. "only way to see a league game this year is to buy membership" was the line when selling the £40 memberships.
 

Guildford Bee

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Being fair to the actual fans? Your mates can still buy membership and then buy a ticket if they want to come. "only way to see a league game this year is to buy membership" was the line when selling the £40 memberships.

I have no issue at all with those who’ve paid £40 for membership being given priority.

But it seems a shame there will be at least 100 or so odd empty seats that could’ve been sold with members missing out.
 

Banana

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Being fair to the actual fans? Your mates can still buy membership and then buy a ticket if they want to come. "only way to see a league game this year is to buy membership" was the line when selling the £40 memberships.
Exactly.

The issue is that there ARE members that want to come today, but the Ticket Exchange remains a secret as when you go to the ticket site it says "Sold Out". The rational thinking person doesn't then go "ah, but what about the secret exchange?". They just think "no more tickets then, oh well".
 

marvelous007

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Exactly.

The issue is that there ARE members that want to come today, but the Ticket Exchange remains a secret as when you go to the ticket site it says "Sold Out". The rational thinking person doesn't then go "ah, but what about the secret exchange?". They just think "no more tickets then, oh well".

Should the website not redirect you to the ticket exchange automatically if its "sold out" and the exchange is open?.
 

aslan

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Should the website not redirect you to the ticket exchange automatically if its "sold out" and the exchange is open?.
Screenshot_20210911-104124_Chrome.jpg
This is the page you get if you manage to find the option for the exchange on the ticket website, as a member.
The only way to find it is to Google "Brentford ticket exchange". And even then, its pretty unintuitive.

Even as a member, the only mention of the exchange on the ticketing website takes you to the page as if you were selling one. That is extremely poor IMO
 

StevieSteve

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View attachment 27542
This is the page you get if you manage to find the option for the exchange on the ticket website, as a member.
The only way to find it is to Google "Brentford ticket exchange". And even then, its pretty unintuitive.

Even as a member, the only mention of the exchange on the ticketing website takes you to the page as if you were selling one. That is extremely poor IMO

If you go back a page, ignore the blurb about how to get to the Exchange and instead select Home from the drop down box you get to the right place
 

FJBee

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I’m guessing it’s too late to put a ticket on the exchange now? Looked on the website and as there were no options for it assume it’s closed?
 

Banana

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I’m guessing it’s too late to put a ticket on the exchange now? Looked on the website and as there were no options for it assume it’s closed?
I’m guessing it’s too late to put a ticket on the exchange now? Looked on the website and as there were no options for it assume it’s closed?
Yes, but why is another matter.
 
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