Entry Issues at Forest Green Rovers Match

Ace Face

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Is there a formal channel for fans to feed back constructive criticisms and suggest solutions for the new stadium?

I would start with revising the instructions to if possible arrive 45 min before instead of 30 min and until we all suss out our bearings etc, open all 4 stands if staffing levels allow.

I also confess a bit of me is pleased with mass crowds struggling to get in after standing on the Oak with a few hundred 😎
 

Cowlick94

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Thanks for the reply.

Even the BIAS document says you are more likely to be able to stand towards the back of the west stand. Implying less likely in other areas.

It seems that a possibility to stand at the back has been interpreted to mean everyone can stand in the west stand.

My understanding is the bit that is “future” is if safe standing is agreed.

As I said I did my due diligence and worked out where would be a good spot my not so tall wife would alway get a view, even when safe standing comes. The Arsenal had proven that the choice was good.

I like standing my first game was in uncovered Ealing road and my last was in Ealing road. At least we could shuffle around there to get a view for mrs, in allocated seat that is not possible. So some will not be happy if people are standing, we often struggled at away games
and seldom go now.

Most people would have taken what the club said officially as leading factor in choosing their seat. Which if my memory serves me right was sitting would be enforced, with a bit of leniency at the back.
🤔

As you say, the general intention / inference is that the West Stand will be a standing area primarily towards the back - as has generally been the norm at away games etc. over the years.

What was frustrating about Tuesday however was people, sitting 2/3/4 rows from the back asking those in front of them to sit down - why buy their tickets at the back then?!

(Slightly rhetorical as I do understand the issues of people being displaced due to East Stand being closed and presumably a lot of first timers there due to it going on general sale).

It was certainly odd though that pretty much the whole West Stand sat down as soon as the game kicked off, in stark contrast to the Arsenal game and even the ore-season friendlies.

Ideally the club should be opening all stands for the Oldham game, and allowing STs to buy their seats first - hope the club take the learnings from Tuesday on board.
 

SE5Bee

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As you say, the general intention / inference is that the West Stand will be a standing area primarily towards the back - as has generally been the norm at away games etc. over the years.

What was frustrating about Tuesday however was people, sitting 2/3/4 rows from the back asking those in front of them to sit down - why buy their tickets at the back then?!

(Slightly rhetorical as I do understand the issues of people being displaced due to East Stand being closed and presumably a lot of first timers there due to it going on general sale).

It was certainly odd though that pretty much the whole West Stand sat down as soon as the game kicked off, in stark contrast to the Arsenal game and even the ore-season friendlies.

Ideally the club should be opening all stands for the Oldham game, and allowing STs to buy their seats first - hope the club take the learnings from Tuesday on board.
Agree STH should be allowed first dibs to their chosen seat.
if not or tickets aren’t taken up there needs to be away of informing those who do not know the unofficial (supporters) rules.

I do also worry about whether club can be fined for not following the legislation. my guess would be yes, but I don’t know. 🤔
 
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Or patiently queue and miss 20 minutes 🙄
So why are you so special that your time is more valuable than all the other thousands that waited?

If everyone had had your attitude there would have been a riot and people would have been hurt.
But at least YOU would have seen all the game so I guess that makes it OK then :unsure:
 

Ace Face

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Or patiently queue and miss 20 minutes 🙄

It is called being a decent human being and not a total ****.
Do you think other people old, young, kids, those a little frail etc, wanted to miss any of the game?
Another example to thank my mum and dad RIP, for not having the same behaviours as people like you!
 

jlove

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In the olden days of GP but still with a partially-functioning ticketing system, your ST seat for cup games, was 'reserved' but became free if you bought a ticket in another location. You had to go to your Reserved Tickets to find it, though. As we took the opportunity to roam around, we did this each time.

It would be interesting to ask if this feature still exists for the BCS @hobbsy. If it does, then it needs to be communicated clearly and frequently and repeated for the hard of hearing; if it does not, then it should be reinstated.
 

taxi driver

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Is there a formal channel for fans to feed back constructive criticisms and suggest solutions for the new stadium?

I would start with revising the instructions to if possible arrive 45 min before instead of 30 min and until we all suss out our bearings etc, open all 4 stands if staffing levels allow.

I also confess a bit of me is pleased with mass crowds struggling to get in after standing on the Oak with a few hundred 😎
I've had a feedback form emailed to me after every game thus far 👍
 
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AB

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Hi
Have you got an email address to feedback fans can use?
?
The club emailed me a feedback survey after the Arsenal game (it was an online one rather than an email to reply to). Not sure if they sent to everyone or just sampled. It’s a better way of getting a lot of feedback and managing it than just inviting emails which then need collating and categorisation of comments.
 

Ace Face

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?
The club emailed me a feedback survey after the Arsenal game (it was an online one rather than an email to reply to). Not sure if they sent to everyone or just sampled. It’s a better way of getting a lot of feedback and managing it than just inviting emails which then need collating and categorisation of comments.
I used to be special, guess I am not at BFC anymore. 😢
 

marvelous007

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I wonder if the concourses at those stadiums are a bit more generous in terms space per person? Whilst palatial compared to New Road, at capacity ours seems fairly tight so adding people from other stands either way might cause issues.

From experience, the North stand concourse is very tight. Not so much the West Stand as the concourse has two levels.
 

hobbsy

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PatchamBee

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Haven't received a survey email this season but I have won a football from filling in one of these surveys - I maybe one of the last people to do so - it was Feb 2020. I'm still trying to work out most of the signatures on it!
 

marvelous007

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But it does have the access Road outside creating a lot more space. Particularly when departing or having a HT drink.

Yes Ruislip. I saw that in the friendlies against West Ham. Not sure if your allowed to smoke outside in the access road but ( I'm a non smoker anyway). Lots of people having a drink and chatting away in small groups.

My St is in the West Stand towards the back. I will try the upper concourse for food next.
 

djm21

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I was convinced kick off was at 8 so arrived at 7:40 (admittedly, not 30 minutes before the time I thought it started but for the other games, this has been fine).

Obviously due to the queues and my timing mistake, we missed the first 10 minutes. When we got in, there were people in our seats who told us they'd been told to sit there by stewards as the people next to them in their actual seats refused to sit by them for something to do with vaccines. Ended up being stood in the stairwell for another 5 minutes while stewards told us they'd find us new seats. In the end, we had to sit apart. Enjoyed the second half though and it didn't put off the first-timers I brought with me. :giggle: I'm planning to bring them along for the Oldham game too and we'll be arriving very early!
 
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Yes Ruislip. I saw that in the friendlies against West Ham. Not sure if your allowed to smoke outside in the access road but ( I'm a non smoker anyway). Lots of people having a drink and chatting away in small groups.

My St is in the West Stand towards the back. I will try the upper concourse for food next.
Yes smoking is allowed. They also had a couple of pop up bars selling beer vs Arsenal.
 

Guildford Bee

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When we got in, there were people in our seats who told us they'd been told to sit there by stewards as the people next to them in their actual seats refused to sit by them for something to do with vaccines. Ended up being stood in the stairwell for another 5 minutes while stewards told us they'd find us new seats. In the end, we had to sit apart.
That is barmy. If people are worried about sitting next to other people regardless of vaccination status then they shouldn't be going to the game. It's not for them to make the rules and the stewards should've know the stand was sold out and said as much.

It seems there's a lot of work to be done with regards to communication with the matchday staff.
 

Bee(h)Iver

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Ok maybe save the plague for a classic ejection….

Like throwing a ball back onto the pitch with a little to much force

For daring to bring a packet of crisps into the ground
heaven help you if they catch you with a screw top bottle lid in your pocket...
 

Inappropriate Smilies Bee

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I can't remember the last time a match was delayed due to crowds still at the turnstiles, but it must have been a few decades ago....

I do remember @Peter G telling a policeman to run on the pitch and tell the referee if he wanted to postpone the kick-off (which he did). But that must have been in the early 80s.

Sheffield Wednesday midweek match about 25 years ago? League cup probably. That was delayed kick off due to crowds I think and probably only 8000 there.

@Billy Hunt or anyone else remember?
 

rebus

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Sheffield Wednesday midweek match about 25 years ago? League cup probably. That was delayed kick off due to crowds I think and probably only 8000 there.

@Billy Hunt or anyone else remember?
Yes, 1990 and 8,000. Trevor Francis came on as sub for The Owls.
 

nanny58

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The joy of a seat in the dug out stand is great from the bar area seat to my stadium seat happy days makes it easier to go early until after the game when the intruders appear lol
 
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Yes, 1990 and 8,000. Trevor Francis came on as sub for The Owls.
People were being moved to Brook rd stand from the New road terrace cos it so busy
Was Francis their player/manager at the time?
 

hanworthbee

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Thats's becuase proper wallet apps displaying airline boarding cards do this automatically rather than just displaying a PDF on the phone screen as is being used here.
Plenty of people have downloaded pdf and it's never been an issue so I don't buy the brightness thing at all !
 

Alex

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Plenty of people have downloaded pdf and it's never been an issue so I don't buy the brightness thing at all !
Well whether you buy it or not it’s true. Why do you think the wallet app on a phone does it automatically just to burn peoples batteries?
 

taxi driver

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Hi
Have you got an email address to feedback fans can use?

Unfortunately not.

I'll try to remember to keep the email next time. Its an online form that I just submit to send.
 

Wayneybee

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If the club want to retain the atmosphere we had at Arsenal going forwards, it's absolutely imperative the entire West Stand is allowed to stand. Concerning to hear most of the stand sat down right after KO for Forest Green.
Was so many people near where I was sitting f-in and blind-in being aggressive saying they couldn't see cos people were standing up, and reporting it to the stewards. Think a lot of people felt intimidated by the aggressiveness and the fear of being spoken to by the stewards. My St seat is row 32 and had some geezer saying to people collectively "ffs, sit the f#ck down", when we were all singing stand up if you love brentford, and I'm sure he's a St holder!
 

jlove

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I expect the FGR Cup game (and probably the Oldham next round one) had a large number of tourists, even if they were STH's in other stands. It's not going to be the same when everyone is in their allotted seat and the day-trippers have gone home.
 

Isleworth_Bee

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I’m in the North stand. It’s not a question of people standing throughout the game, rather when we get the ball near the opponents goal, people jumping up and obscuring others view.

And? That happens at every ground.
 
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