I posted this on here on 1st August:
I have just sent a consumer email (found in contacts) to BFC partner Asahi who supply all our drinks needs including Fullers Pride at the new stadium questioning why Pride is so cold, they obviously had all the pumps and chilling mechanisms installed and set the temperature, Did nobody check that you don't pull up beer that cold, it's no problem for the lager, I wonder if I get a reply?
This is the reply i got back last Friday:
Good afternoon Jon
First of all, we are sorry for the delay in coming back to you.
We will be investigating this and will confirm the dispense temperature of the London Pride at the stadium is as per specification. The product is the keg version of Pride and not cask, as such it will be served at a slightly lower temperature, however we would not expect that this causes the experience you had on taste and mouth feel (flat).
We are working on this with Brentford and will come back to you with our findings as we take the quality of our products very seriously and it is great to receive feedback from our consumers so we can look to improve the experience in the stockists that sell our brands (larger or ale).
Kind Regards,
Perhaps this might help get the temparature of Pride to how its hould be, Who knows, Lets wait and see?