Food and drink options at BCS

badgerbee

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About 4 minutes to queue and get served a pint of Pride and a bottle of cider at 14:30 in the West Stand Mezzanine concourse....
And that included 2 of the 3 Pride taps the server tried not working.....
 

Mikey Bee

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About 4 minutes to queue and get served a pint of Pride and a bottle of cider at 14:30 in the West Stand Mezzanine concourse....
And that included 2 of the 3 Pride taps the server tried not working.....

Pre-game it's not a problem. HT, on the other hand....Hence my previous suggestion.
 

jlove

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First experience yesterday and I must say there are some basic operation practises that need looking at, especially for HT.

It is neither efficient or effective for the person serving at the till to then be collecting the food and pouring the drinks themselves for every order. Somebody needs to be serving at the till, with others just mass pouring drinks, especially popular options such as Pride. To wait nearly 20 minutes for a pint and a pie is ridiculous, especially when you consider the number of tills open at each kiosk, it took me as long at Villa Park and that was just 1 kiosk with 2 tills (although admittedly a lack of alcohol).

A more positive element was the chicken balti pie itself. I was pleasantly surprised at the size and content of it!

I am sure all of teething problems will get sorted, it's only their second full game so lessons to be learned.
McDonald's University...
 

Infatuated Bees Alter Ego

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I had a Moroccan chick pea and tomato pie today. It was very nice if a bit small. Tasted fresh with nice pastry. Not overdone or mushy at all. North Stand.
I had one yesterday too, from West Stand. Got a 7 out of 10. Soggy, soft bottom to it, my only gripe.

The outlet on the other hand, was farcical.
People in front of us ordered Guinness.
Takes a couple of minutes to pour it and then, the bloke behind the counter, stands there waiting for it, to settle down, before topping it up, with others in the long queue waiting for all this nonsense to occur.
It was mad

And then when we do get to the counter, my mate asks for a vegetarian pie and is told they don't have any left (before the game) .. I ask the same thing, to the same bloke and get one.
 

Holysmit

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Service at Trottas bar was excellent pre match yesterday. Also very easy to get a pint at full time.
 

jlove

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Doesn’t look that horrendous as long as you don’t mind the rather ‘industrial’ look.
Generally, you don't look up but, if you do, most stadia are like that...
 

EarleyBee

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I went straight to the ground on Saturday, due to waiting for the last minute to see if my son was going to recover from his second Moderna jab, which he didn't until Sunday. When I say last minute that was to build in some time for expected delays at the turnstile for the trial NHS App/ test thing. No check was made at entrance M, was it cancelled?

Anyhow and apologies for going slightly off topic. I arrived just after 2pm, breezed in through the turnstiles and had two leisurely pints of Pride, which is now just about right and both served within a minute of joining the queue. I had a different impression of the Guiness pouring compared to others. It certainly didn't look as if it had been hanging around more of a pour and go. The guy stood next to me was waiting for at least four minutes before it formed a head. They should really think about pouring and stacking the Guiness if staff have any free time.

It would be nice to see some experimentation with cask ale, maybe some pop up shops (if you couldn't fit it in the outlets) and pull it straight off the barrel. Limit it to a couple of barrels per stand to start and when its gone its gone. It would be lovely to get some ESB, but maybe I'm just being greedy.
 

AB

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I went straight to the ground on Saturday, due to waiting for the last minute to see if my son was going to recover from his second Moderna jab, which he didn't until Sunday. When I say last minute that was to build in some time for expected delays at the turnstile for the trial NHS App/ test thing. No check was made at entrance M, was it cancelled?

Anyhow and apologies for going slightly off topic. I arrived just after 2pm, breezed in through the turnstiles and had two leisurely pints of Pride, which is now just about right and both served within a minute of joining the queue. I had a different impression of the Guiness pouring compared to others. It certainly didn't look as if it had been hanging around more of a pour and go. The guy stood next to me was waiting for at least four minutes before it formed a head. They should really think about pouring and stacking the Guiness if staff have any free time.

It would be nice to see some experimentation with cask ale, maybe some pop up shops (if you couldn't fit it in the outlets) and pull it straight off the barrel. Limit it to a couple of barrels per stand to start and when its gone its gone. It would be lovely to get some ESB, but maybe I'm just being greedy.
Having a BEEr festival of cask ales would be great though maybe there’s a licensing sensitivity around making booze a selling point of a football match rather than an amenity.

I am surprised the club doesn’t seem to have the multipour machines you see at cricket where bar service for lager and bitter is superfast as they’ll have dozens of pints ready to go right before scheduled breaks in play. Though cricket does have more of those and you can take your drink to your seat.
 

Ashford Bees

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Bring back Oktoberfest and the erdinger beer. Not too fussed about the ooompah band. Plenty of room for a set up in S106.

The dugout can stick to their somosas and Peroni.
 

Deanos196

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W235 really is stupid busy I think 3 blocks use that kiosk,I’m not bothering at half time anymore
 

PhilE

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Do Wolves use the same caterer as us? There were a few similarities in the menu today. Disappointingly if you didn't like pastry then you were out of luck.

Similarities also in the service. Purchased a sausage roll and pie, payed for it and then told no sausage rolls - has another pie instead but no one had any idea how to refund the difference. Never a smile or an apology. Very poor...made our menu and service look pretty good.
 

hobbsy

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Do Wolves use the same caterer as us? There were a few similarities in the menu today. Disappointingly if you didn't like pastry then you were out of luck.

Similarities also in the service. Purchased a sausage roll and pie, payed for it and then told no sausage rolls - has another pie instead but no one had any idea how to refund the difference. Never a smile or an apology. Very poor...made our menu and service look pretty good.

Yes

 

PhilE

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Yes

By god that's so marketing speak.
Focus on Local Community...bring a taste of local area to life...every aspect of customer journey considered...enhance fan experience...content management systems...seamless retail experience
Notice difference in prices up there....£3.75 for pie rather than £4.50 at BCS.
 

hobbsy

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By god that's so marketing speak.

Notice difference in prices up there....£3.75 for pie rather than £4.50 at BCS.
London markup.
 
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I had a pie, at Molineux, yesterday
Steak and ale, I think
It wasn’t great. In fact, it was horrible.
Ate the pastry, binned the rest 🤷‍♂️
 

Alex

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Had a balti pie yesterday, it was great. Bring them to S106 please BFC
 

AB

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Had a balti pie yesterday, it was great. Bring them to S106 please BFC
S106 is the punishment block for those have sinned somehow (don’t ask me, look into your soul) which was insisted upon as a planning condition.
 

Alex

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S106 is the punishment block for those have sinned somehow (don’t ask me, look into your soul) which was insisted upon as a planning condition.
You could be right, seeing how the other half live in the dugout tomorrow. At least we will get to sample the famous samosas (How much!?!).
 
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SmiffyBee

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I had a pie, at Molineux, yesterday
Steak and ale, I think
It wasn’t great. In fact, it was horrible.
Ate the pastry, binned the rest 🤷‍♂️
Doesn't rhyme.

I had a pie at Molineux,
Steak and ale, I think,
It wasn't great, it tasted like poo,
Like their team, Wolves pies did stink.
 
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Doesn't rhyme.

I had a pie at Molineux,
Steak and ale, I think,
It wasn't great, it tasted like poo,
Like their team, Wolves pies did stink.
I was going to attempt to make it rhyme, but I just knew someone (more than likely you) would post pretty much what you posted
Well played, sir 👏
 

Adam

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Does section S104 include entry to the Dugout Bar area before and during the match? Want to try one of these famous Samosa’s at tomorrow’s game. Don’t have them in the stand my ST is in!
 

hobbsy

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Does section S104 include entry to the Dugout Bar area before and during the match? Want to try one of these famous Samosa’s at tomorrow’s game. Don’t have them in the stand my ST is in!
Yes
 

Silly Hat

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Read the small print, offer only valid up to 6.45pm, if that’s not bad enough the bar doesn’t open until 6.50pm😀😀😀

Without wishing to sound like a Moaning Minnie, it’s a freakin’ joke - turn up well over an hour before a League Cup game versus Oldham to stand around in a concrete concourse with no seating or anywhere to put anything, to munch a sausage roll at £3.50 and have a beer.….

Who came up with this idea as a ‘marketing’ ploy? 😂
 

sonofabee

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Without wishing to sound like a Moaning Minnie, it’s a freakin’ joke - turn up well over an hour before a League Cup game versus Oldham to stand around in a concrete concourse with no seating or anywhere to put anything, to munch a sausage roll at £3.50 and have a beer.….

Who came up with this idea as a ‘marketing’ ploy? 😂
I did chuckle, we’re not great at this bit yet are we ? It’s a bit of an own goal and slightly frustrating we’re not maximising revenue by listening to what customers want or reacting quickly to address feedback.
In fairness I rarely ate at GP and you queued for ages unless you left long before half time to get a beer at GP. That’s not been the case at LR and so far the match day experience for me in the Dug Out has been more than acceptable
 

AB

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I did chuckle, we’re not great at this bit yet are we ? It’s a bit of an own goal and slightly frustrating we’re not maximising revenue by listening to what customers want or reacting quickly to address feedback.
In fairness I rarely ate at GP and you queued for ages unless you left long before half time to get a beer at GP. That’s not been the case at LR and so far the match day experience for me in the Dug Out has been more than acceptable
With what’s being served up on the pitch as a spectacle I’m amazed at how many are so focused on a plastic cup of fizzy beer or the battle of heatlamp burgers and hipster pastries. I’m sure it’ll get sorted sooner or later but it’s a minor inconvenience. In 30 years time who’s going to remember catering and even (more serious) ticketing fails over actually being there for this historic season?
 

sonofabee

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With what’s being served up on the pitch as a spectacle I’m amazed at how many are so focused on a plastic cup of fizzy beer or the battle of heatlamp burgers and hipster pastries. I’m sure it’ll get sorted sooner or later but it’s a minor inconvenience. In 30 years time who’s going to remember catering and even (more serious) ticketing fails over actually being there for this historic season?
And who has honestly enjoyed a choice of really good, cheap food at other grounds ?
I know I haven’t
 

AB

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And who has honestly enjoyed a choice of really good, cheap food at other grounds ?
I know I haven’t
The shawarma and samosas I had v Arsenal are two of the best things I’ve had at a ground other than in corporate hospitality. I remember a very good balti pie at Notts County years back that came close. No burger has got past the level of one from a cart in Leicester Square and usually without the benefit of onions. Obviously it’s the last of these that everyone’s clamouring for.

Best was the gyros fresh off the bbq at Sydney Olympic.
 

GuyBee

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We are doing Hospitality tonight, just to see. We paid £35, and are in block S206, I assume there is no kind of dress code?
 
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