Limited edition memory photo

[Cliffk]

Have ordered as a season ticket holder but will not allow me to order second for son in an adjoining seat.

Can anyone help?

 

[wanderer paul]

Limited Edition final memory of Griffin Park

Brentford FC have partnered with MyMo to provide fans with a unique printed image, as a lasting and personalised memory of the iconic Griffin Park.

www.brentfordfc.com

I assume it's this?

Surely you can order as many as you wish?!

If not, maybe he'll have to order one?

 

[wanderer paul]

Just gone through to purchase and you can add more than one when you pay. See below, just + 1 more?

 

[Cliffk]

Thanks.
Missed that but will not now me to make second order even using a new seat number.

 

[TW3Bee]

I managed to order two for myself and my son.

No problem.

 

[Banana]

Thanks.
Missed that but will not now me to make second order even using a new seat number.

Use a different email address?

 

[Cliffk]

Tried different email but still not accepted!

 

[Peteseeger]

Try a different browser or clear your cache. It worked for me when I switched from Firefox to Microsoft Edge.

 

[Cliffk]

Many thanks.

Changed browser and worked.

 

[Guildford Bee]

It's shame the 'stadium dressing' couldn't have been taken down before the photos were taken. 'Covid-era' GP - missing seats in Hate Corner as well - isn't how I really want to remember it.

 

[ruislip bee]

Ordered mine.

 

[Simon C]

Am I missing something or does the site not show you what the photo looks like before you order? I think I'll stick with what I took on the tour as it was a beautiful day

 

[TW3Bee]

Tried different email but still not accepted!

I was having problems with not receiving emails on my talktalk account, so changed it, and touch wood things have been OK since.

 

[Brentford_till_die]

Have ordered as a season ticket holder but will not allow me to order second for son in an adjoining seat.

Can anyone help?

I changed the quantity to 2 in the basket, went through fine.

 

[Fell Tel]

I'm thinking of ordering for Ealing road. It gives the choice of view relative to the goal (right front, left back etc.) Is the right or left as you look at the pitch or as you look at the stand from the pitch?

 

[hobbsy]

I'm thinking of ordering for Ealing road. It gives the choice of view relative to the goal (right front, left back etc.) Is the right or left as you look at the pitch or as you look at the stand from the pitch?

 

[ruislip bee]

I'm thinking of ordering for Ealing road. It gives the choice of view relative to the goal (right front, left back etc.) Is the right or left as you look at the pitch or as you look at the stand from the pitch?

No one knows.....

 

[Houghton Bee]

It's a shame there isnt one from the Playmobil stand so you dont have to see that stain on GP's legacy.

 

[ruislip bee]

It's a shame there isnt one from the Playmobil stand so you dont have to see that stain on GP's legacy.

Err? Do you mean The Wendy House?

 

[NZ Bee]

I ordered this the day the club sent an email out - but no sign of it - has anyone had theirs delivered? Or know when they will be sent out?

 

[Brentford_till_die]

I ordered this the day the club sent an email out - but no sign of it - has anyone had theirs delivered? Or know when they will be sent out?

Last Wednesday, Chris @ Mymo told me the first batch will be sent out this week.

 

[Herbert]

Last Wednesday, Chris @ Mymo told me the first batch will be sent out this week.

Im trying to contact them, can you give us his or an email ?

Is there a link to see what the different views including the official GP pic ?

 

[teesbee]

It's a shame there isnt one from the Playmobil stand so you dont have to see that stain on GP's legacy.

With added groundsman .

 

[Brentford_till_die]

Im trying to contact them, can you give us his or an email ?

Is there a link to see what the different views including the official GP pic ?

Here you go mate: support@mymo.live or chris@mymolive.com

No, don't think you can see the different views.

 

[PhilE]

I'm trying to buy one but when I get to the bit where I enter email their website says "You've already submitted a response". I guess I must have gone through the page before and now my email is registered. Will call them or use a different email.

 

[Brentford_till_die]

I'm trying to buy one but when I get to the bit where I enter email their website says "You've already submitted a response". I guess I must have gone through the page before and now my email is registered. Will call them or use a different email.

Couldn't find a number, see my post above and email Chris

 

[cromerbee]

When does this offer end??

 

[Peteseeger]

I'm trying to buy one but when I get to the bit where I enter email their website says "You've already submitted a response". I guess I must have gone through the page before and now my email is registered. Will call them or use a different email.

Try a different browser. This worked for a few of us.

 

[daddybee]

I'm trying to buy one but when I get to the bit where I enter email their website says "You've already submitted a response". I guess I must have gone through the page before and now my email is registered. Will call them or use a different email.

I had the same, but emailed Chris and he sorted it. He was very helpful.

 

[PhilE]

I had the same, but emailed Chris and he sorted it. He was very helpful.

The email to Chris bounced, hopefully support will pick it up. Have tried 4 different browsers and a couple of different email addresses, not sure how it know, mqybe the seat.

 

[jlove]

The email to Chris bounced, hopefully support will pick it up. Have tried 4 different browsers and a couple of different email addresses, not sure how it know, mqybe the seat.

Cleared cookies?

 

[daddybee]

The email to Chris bounced, hopefully support will pick it up. Have tried 4 different browsers and a couple of different email addresses, not sure how it know, mqybe the seat.

My email is just showing as being from Chris@mymo.live
Maybe worth a try.

 

[PhilE]

Cleared cookies?

It was a newly installed browser on a different device. I also used duckduckgo which clears cookies and does not hold history.

Ill try the other email.

Thanks all.

 

[Brentford_till_die]

When does this offer end??

• 02 DAYS 12hrs 15minutes

 

[Brentford_till_die]

It was a newly installed browser on a different device. I also used duckduckgo which clears cookies and does not hold history.

Ill try the other email.

Thanks all.

hello@mymo.live support@mymo.live chris@mymo.live

 

[Brentford_till_die]

Im trying to contact them, can you give us his or an email ?

Is there a link to see what the different views including the official GP pic ?

I quoted the wrong email add for Chris: here is the correct one:
chris@mymo.live

 

[PhilE]

Thanks for all the help. They have contacted me directly and we are getting it sorted.

 

[Herbert]

I’ve not received a reply ... left my number too ....

 

[Herbert]

Just tried ordering again, and it says ive already submitted a response when it failed to take payment last time and ive not received a confirmation.

There were a few i wanted to order but was trying the first order & its details when it played up.

 

[PhilE]

Just tried ordering again, and it says ive already submitted a response when it failed to take payment last time and ive not received a confirmation.

There were a few i wanted to order but was trying the first order & its details when it played up.

Yep, thats exactly what I had.

Contacted them directly and they asked for details by email, which I provided, but have not heard back from them.

 

[mk1965]

Had a reply back earlier this week that all orders will be processed after 16th Oct and dispatched next week.

 

[Cougar]

I'm thinking of ordering for Ealing road. It gives the choice of view relative to the goal (right front, left back etc.) Is the right or left as you look at the pitch or as you look at the stand from the pitch?

I have received this from to company
The Ealing Road options of left of, right of etc., are from where you stand looking onto the pitch, so for example, far left of goal is towards Braemar Road and far right is towards New Road.

 

[Herbert]

Just got a reply

Cheers all

 

[wanderer paul]

Told the head of customer service at MyMo about the poor comms from their end. They admit they hadn’t got the wording correct and apologised. Comms should be put out regarding when the pictures are being sent soon...... a bit too late imo!

ps I requested a refund via PayPal. Got it back. Plus, a freebie for highlighting their poor comms!

 

[DaveP]

Just bumping this, has anyone received this through the post yet?

 

[Brentford_till_die]

Just bumping this, has anyone received this through the post yet?

Nope, they emailed me on the 20th asking me to confirm the block number.
Also received an update email on the 23rd:
"Your GP MyMo will finally be with you next week. We apologise for the slight delay, this was due to a Covid incident at our print facility."

 

[TW3Bee]

Nope, they emailed me on the 20th asking me to confirm the block number.
Also received an update email on the 23rd:
"Your GP MyMo will finally be with you next week. We apologise for the slight delay, this was due to a Covid incident at our print facility."

Getting a bit worried about this.

 

[ruislip bee]

Nope. Was it genuine? They now have my CC details. Never heard back about the Playoff tickets did we?

 

[Brentford_till_die]

Hi

As you are aware, We have had a Covid -19 incident at our print facility. It’s all very new to us and it has proved to be very challenging. We have now been made aware that we can resume our print service safely on 6th November.

We hope that this delay, which is unfortunately completely outside of our control, will not affect your enjoyment of your special memory of Griffin Park. We really do appreciate your patience and understand the frustration.

 

[Untouchable]

Hi

As you are aware, We have had a Covid -19 incident at our print facility. It’s all very new to us and it has proved to be very challenging. We have now been made aware that we can resume our print service safely on 6th November.

We hope that this delay, which is unfortunately completely outside of our control, will not affect your enjoyment of your special memory of Griffin Park. We really do appreciate your patience and understand the frustration.

Utterly piss poor comms. That’ll be a minimum of 6 weeks since ordering. I’m sure there will be another glitch in the mean time. If we’re lucky the prints will arrive before Christmas.