New Season and Access to Matches

Banana

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Club issued a statement

https://www.brentfordfc.com/news/2020/august/202021-season---fans-attending-matches-update/


We now know the first matches at our new stadium will be behind closed doors and, following that, the attendance will be restricted so that social distancing can be maintained. At this moment in time, government advice states that the earliest that fans could return to football stadia is 1 October. We are working through this guidance so that plans can be drawn up to get as many supporters as we can into our matches within the EFL and government guidelines. As with the five games missed at the end of the 2019/20 season, a plan is being developed for the 2020/21 campaign that delivers what fans want – access to The Bees - and minimises the need to issue refunds, helping to protect our Club. Further details will be announced in due course once we have greater clarification from the EFL and government.

Restricted access to games under a limited stadium capacity scenario will be given to 2020/21 Season Ticket Holders who have paid for their seats in full. We do not envisage the reduced capacity scenario enabling all 2020/21 Season Ticket and Premium Seat Holders access to the stadium for every game, therefore plans are being developed on the fairest way to admit our supporters on a rotation basis. Clearly the level of rotation will depend on the reduced capacity limits imposed on the Club.​
 
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Most interesting/assumptive part

"delivers what fans want – access to The Bees - and minimises the need to issue refunds"
 

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[/QUOTE]Season Ticket Holders who have NOT PAID IN FULL please read full statement

Restricted access to games under a limited stadium capacity scenario will be given to 2020/21 Season Ticket Holders who have paid for their seats in full. We do not envisage the reduced capacity scenario enabling all 2020/21 Season Ticket and Premium Seat Holders access to the stadium for every game, therefore plans are being developed on the fairest way to admit our supporters on a rotation basis. Clearly the level of rotation will depend on the reduced capacity limits imposed on the Club.

A limited number of Season Tickets remain, and any new supporters who wish to become a Season Ticket Holder can reserve their seat but will be ineligible to attend our reduced capacity games.

We will be working through our Waiting List in sign-up order and, subject to availability, supporters will be able to pay a holding deposit for their seat. Once social distancing restrictions have been lifted and we can host matches at full capacity, the remaining payment will be due.


Similarly, the very small number of fans who are yet to pay for their 2020/21 Season Tickets in full will also be unable to attend games in a reduced capacity scenario, unless these are paid in full by 31 August 2020. Please contact reservations@brentfordfc.com to make your final payment.
 
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BFC1997

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Most interesting/assumptive part

"delivers what fans want – access to The Bees - and minimises the need to issue refunds"
Not sure that’ll wash with many, especially first time STHs.

It was different at the end of this season where circumstances were truly (for want of a better word) unprecedented.

Don’t envy the club’s position on this.
 
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Not sure that’ll wash with many, especially first time STHs.

It was different at the end of this season where circumstances were truly (for want of a better word) unprecedented.

Don’t envy the club’s position on this.
And those paying a premium over and above, say, what people are paying elsewhere in the stadium
 

ITK

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Millwall ground holds approx 200006 supporters and approx 6000 to be allowed in for first games. So I’m guessing we will be allowed approx 5000
 

hanworthbee

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Im happy just to transfer my four season tickets to next season and they can sell my seats per match....
 

ruislip bee

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Millwall ground holds approx 200006 supporters and approx 6000 to be allowed in for first games. So I’m guessing we will be allowed approx 5000
Wow. I never realised the New Den was that big!
 

Oxford Bee

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And those paying a premium over and above, say, what people are paying elsewhere in the stadium
It's a slightly odd situation in that the license fee has been paid, but AFAIK the monthly DD hasn't started, so I wonder what will happen there.
 

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Im happy just to transfer my four season tickets to next season and they can sell my seats per match....
That would be my preference as well but the club doesn’t seem to be having it. I’m not sure ifollow passes for the majority of games will wash...
 

BFC1997

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Despite the obvious drawbacks there is definitely a twinge of excitement reading the statement.

Reassurance that getting back watching Brentford live is possible (maybe even probable) and firmly on the agenda for the next couple of months is much needed and well received.
 

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Awkward statement in parts and I don't envy the club. The reality is there won't be a system to cater for everyone which will lead to disappointment. That's a sceanrio that makes it harder to encourage fans to wave refunds and if we like it or not everyone will have their own claim to be prioritised.

Also fans now know the quality of Iplayer which to be nice was below average. This isn't the end of GP and isn't the exciting run in to a season, it's the first few games at least; the marketing team need to earn their money :)

For what it's worth I know the club cannot win and it's a situation they've no control. It does though show how the EFL in particular need fans back at full capacity asap. I fear this time there will be mass refund claims.
 

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Struggle to see what else can be offered in replacement of actually going to the game because a dodgy stream and a cardboard cutout isn’t really value for money. They need to roll some thing in like 50% discount on the following season.

Waiting for the “I’m so loyal I have 7 million ticket access points” gang to start having heart palpitations at the thought of a new season ticket holder getting the same level of access as them lol
 

BFC1997

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Struggle to see what else can be offered in replacement of actually going to the game because a dodgy stream and a cardboard cutout isn’t really value for money.
You’d expect once we have more clarity there will be more offered than that.

I can see some incentives for next season being included, like discounts, freebies etc.
 

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Struggle to see what else can be offered in replacement of actually going to the game because a dodgy stream and a cardboard cutout isn’t really value for money. They need to roll some thing in like 50% discount on the following season.

Waiting for the “I’m so loyal I have 7 million ticket access points” gang to start having heart palpitations at the thought of a new season ticket holder getting the same level of access as them lol
Don't forget the "first dibs for key workers". :fishing:
 
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martin.jpeg

Fair point I suppose!!! lol
 

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Maybe a fair point but simply no chance of any tickets going to anyone but season ticket holders
 
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Maybe a fair point but simply no chance of any tickets going to anyone but season ticket holders
What do you mean! I read the results in the Evening Standard for 50 years and followed them with interest through those times without actually attending. I now demand my halfway line seat!
 

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After the lock down started I watched all the available games on iFollow and had no problems at all. Does it depend upon ones home internet speed?

When the season starts I will certainly take up an iFollow option if it is offered by BFC to ST holders. Obliviously not as good as actually being there but, in my opinion, a viable option.
 

ruislip bee

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After the lock down started I watched all the available games on iFollow and had no problems at all. Does it depend upon ones home internet speed?

When the season starts I will certainly take up an iFollow option if it is offered by BFC to ST holders. Obliviously not as good as actually being there but, in my opinion, a viable option.
Yep me too.
 

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I’ll be happy with whatever games I may get chosen for and settle for an ifollow pass for the others.
We’ll all be back ‘live’ as soon as we’re alllowed.
The club are in a very difficult situation and we are all supporters (not just ‘customers’) of the club at the end of the day.
In the days of c.4K attendances, we’d all be back on Oct 1st but thankfully, we’re a more successful outfit nowadays and long may that continue.
 

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I’ll be happy with whatever games I may get chosen for and settle for an ifollow pass for the others.
We’ll all be back ‘live’ as soon as we’re alllowed.
The club are in a very difficult situation and we are all supporters (not just ‘customers’) of the club at the end of the day.
In the days of c.4K attendances, we’d all be back on Oct 1st but thankfully, we’re a more successful outfit nowadays and long may that continue.
I miss those days !! lol

Oh how I long to be able to wee at a football match
 

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So based on 30% capacity, about 5,500 and 11,000 ST holders looking at 1 in 2 games. Plus some form of option for the games you can't be at in person to be streamed I'm guessing. I reckon approx 1/3rd refund on ticket on that basis would not be unreasonable for those seeking some form of refund.
 

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IFollow passes wont wash with a large majority I suspect so it may be you get a reduced ST for 2021/22 based on how many games you miss this season.

Well that is how I would do it anyway...
 

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I wonder what will happen if you can’t make a game you get offered a ticket for. Do you then get a chance at the next one or do you have to wait until your turn comes back round again?
 

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IFollow passes wont wash with a large majority I suspect so it may be you get a reduced ST for 2021/22 based on how many games you miss this season.

Well that is how I would do it anyway...
I would talk to our fans groups too but :shrug:
 

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I wonder what will happen if you can’t make a game you get offered a ticket for. Do you then get a chance at the next one or do you have to wait until your turn comes back round again?
Im guessing tough **** - same as in a normal season. However I would expect that game to be included in any refund given.
 

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So based on 30% capacity, about 5,500 and 11,000 ST holders looking at 1 in 2 games. Plus some form of option for the games you can't be at in person to be streamed I'm guessing. I reckon approx 1/3rd refund on ticket on that basis would not be unreasonable for those seeking some form of refund.
So if you sit with a family member, could that equate to us both going to every game?
 

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So if you sit with a family member, could that equate to us both going to every game?
I'd hope there is sufficient data to determine groups from the reservation centre so each group can go to the same games - might be wishful thinking however...
 

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The club like every club is in a very difficult position. If all the ifs and maybes work out and say by end of the year we can attend and it works out 1 in 2 with access to the games we miss via Ifollow I will be happy. And I guess those booked in groups will attend together?
I do hope those who wish for a full refund will have access to this.
Everyone will be in a different positions and opinion.
 

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I'd hope there is sufficient data to determine groups from the reservation centre so each group can go to the same games - might be wishful thinking however...
This would have to be worked out. I'll be attending with my brother, we both live in Somerset and he doesnt drive, so would be ridiculous if we didnt attend and miss the same games.
 

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I assume any ifollow access will be home and away as it was at the end of last season, so two games on ifollow to compensate for one missed home game. I also would hope that ifollow video access would be available more generally in the UK so others could also access it.
 
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I'd hope there is sufficient data to determine groups from the reservation centre so each group can go to the same games - might be wishful thinking however...
If only the club was fortunate enough to coincidentally have bang-up-to-date data having just moved stadium or through some similar reason. This would be such an incredible position to be in. Imagine that the club had updated and confirmed all their customer data in the last few months. Nah, it couldn't happen could it? Not to Brentford. It never does. It only happens to other clubs.

But, just imagine if it did? A bit of data analysis on a spreadsheet (there's only 17,000 seats FFS) and this would be chickenshit to anyone with half a brain.
 

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If only the club was fortunate enough to coincidentally have bang-up-to-date data having just moved stadium or through some similar reason. This would be such an incredible position to be in. Imagine that the club had updated and confirmed all their customer data in the last few months. Nah, it couldn't happen could it? Not to Brentford. It never does. It only happens to other clubs.

But, just imagine if it did? A bit of data analysis on a spreadsheet (there's only 17,000 seats FFS) and this would be chickenshit to anyone with half a brain.
Probably could make a case to increase the gate as well.
 

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I wonder what will happen if you can’t make a game you get offered a ticket for. Do you then get a chance at the next one or do you have to wait until your turn comes back round again?
I will more than likely have to miss any Tuesday Night game.. if possible would I be able to “buddy up with someone near me “ so as to agree arrangements

One of my sons had 3 season tickets , him and 2 sons will the club take that in mind and like me Tuesday night games will more often be a no go
 
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jonsnow

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It would be good if after the fixtures are released tomorrow we can all enter preferences for games we’d like to attend but also put down those that we may want to be excluded from. Would be complicated to execute but may help avoid people being given fixtures that they potentially can’t get to. Maybe split the games in to Categories and we get to put a preference in for each to avoid the risk of some people getting all the juicy fixtures and others getting Barnsley, Luton, Rovrum etc.
 

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After the lock down started I watched all the available games on iFollow and had no problems at all. Does it depend upon ones home internet speed?

When the season starts I will certainly take up an iFollow option if it is offered by BFC to ST holders. Obliviously not as good as actually being there but, in my opinion, a viable option.
Especially if the away games are thrown in
 

Gazza Bee

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If only the club was fortunate enough to coincidentally have bang-up-to-date data having just moved stadium or through some similar reason. This would be such an incredible position to be in. Imagine that the club had updated and confirmed all their customer data in the last few months. Nah, it couldn't happen could it? Not to Brentford. It never does. It only happens to other clubs.

But, just imagine if it did? A bit of data analysis on a spreadsheet (there's only 17,000 seats FFS) and this would be chickenshit to anyone with half a brain.
Quite - I reckon I could get it sorted with a cheeky macro or two...and technically it is 11000 seats ;)
 
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It would be good if after the fixtures are released tomorrow we can all enter preferences for games we’d like to attend but also put down those that we may want to be excluded from. Would be complicated to execute but may help avoid people being given fixtures that they potentially can’t get to. Maybe split the games in to Categories and we get to put a preference in for each to avoid the risk of some people getting all the juicy fixtures and others getting Barnsley, Luton, Rovrum etc.
I would humbly suggest that you are making it rather complicated and a venturing into a NP problem


IMHO best to
1. Find out who won't attend. In fact, (email permitting) verify who will attend
2. Rotate those around games 1...n
3. Sit families/bubbles together
4. Fit in as many as possible using the max utilisation as permitted by the Govt.
5. Achieve 4) above on the basis of i) lounges and ii) General Admission
 

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