New Season and Access to Matches

Sofasteve

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I wonder what benefits Brentford adult membership provides next season?

I already have IFollow, and strongly doubt I can come to Lionel Road anytime soon so the usual £5 off from match tickets is not really helping.
I doubt membership will be available for this season for that very reason.
 

JCMcBee

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I doubt membership will be available for this season for that very reason.
....if I ran BFC....i'd offer the membership scheme....and include in very small writing at the bottom....btw.....you won't be able to obtain tickets for games in 20/21 season.....sure there'd still be a few who'd be daft enough to sign up for a score.....easy money.
 

Jambo

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Apologies if this has already been said, but I am not going to trawl through a number of pages.

Could the club not email every season ticket holder with match day attendance preferences.

For example with myself I would state every game possible.
For my 2 children I would put Saturday fixtures only(apart from school holidays)
For the missus Saturday only (apart from school holidays).
Obviously each email could have the fixture list attached with a yes to this game no to that one kind of thing.
It gives the club an idea on who can /wants to attend what games.
If I ask for 23 and I get 16 then a refund on 7.
If the children get to say 11 weekend games then a refund on just the weekend games I put them down for which could be maybe 5.
Same for the missus.
No refunds on games we didn't ask to see.
Just an idea.
We are a family of 4 so it's important that the juniors are selected with their parents /guardians.
Requesting weekend fixtures for a junior would free up seats for mid week fixtures too.

In the event of course that we can attend at some point of course.
Jeez....and how many staff will the club need to employ to be able to read everyone's responses (took me an age just to read your email) and then coordinate the logistics of each individual families' can / cant / maybes
 
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Banana

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Jeez....and how many staff will the club need to employ to be able to read everyone's responses (took me an age just to read your email) and then coordinate the logistics of each individual families' can / cant / maybes
He should have written "and then the ticketing system simply issues the tickets" at the bottom. But the Implausibility Overdrive burnt-out and exploded long before that
 

PJ

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No idea if it has been ask as I am not going to trawl though your post which has far too many words for me to bother with
That is a very unreasonable response to a very reasonable question.
There will be loads in the same boat.

Logistical nightmare for the ticket office and probably won't please everyone (intact definitely won't please everyone) but valid questions unworthy of a sh*t response
 
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Banana

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That is a very unreasonable response to a very reasonable question.
There will be loads in the same boat.

Logistical nightmare for the ticket office and probably won't please everyone (intact definitely won't please everyone) but valid questions unworthy of a sh*t response
As was his response.
 

PJ

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Well I can't see any response.
Anyway, I'm sure Horsham will be reassured by yours :rolleyes:
 

jonsnow

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Despite some people’s opinions it’s not actually that difficult to set up a preference process. Pretty easy to set up an online form that can auto populate an excel spreadsheet and write some VBA to systemically select them.

Need some basic rules though - say it was a ratio of 1/2 games per STH then anyone who opts out of X amount of fixtures for what ever reason should only be allocated a 1/2 ratio of the remaining fixtures. Can justify not giving a refund if that person had no intention of attending anyway. Yes people could chance it and opt in for everything but run the risk of being allocated fixtures they can’t make.

Finally if you opt to be in a group then you are limited by the most restricted member of your group.

Mathew Benham might as well sort it out I’ve heard he’s good with maths and stuff
 

jonsnow

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Jeez....and how many staff will the club need to employ to be able to read everyone's responses (took me an age just to read your email) and then coordinate the logistics of each individual families' can / cant / maybes
There’s a thing called technology
 

LboroBee

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Nothing personal it’s just simple database analysis - the club needs to send out forms that can be analysed remotely, tick box data only, without any free text comments and notes. Such as “I prefer Saturday home games but if it’s the second Saturday of the month then I would prefer the Tuesday of the previous week but not after, as I help out at my local community centre as a life model that Saturday”.

Were the club to ask each ST holding individual to provide multiple wordy sentences on potential availability for each of the 23 games, they’d break the bank in employees who could read it all, interpret it (hopefully accurately), manually enter the manually translated information into a database, write some programme to analyse it, to get some useful output all within the next 2 weeks...
 
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Banana

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Nothing personal it’s just simple database analysis - the club needs to send out forms that can be analysed remotely, tick box data only, without any free text comments and notes. Such as “I prefer Saturday home games but if it’s the second Saturday of the month then I would prefer the Tuesday of the previous week but not after, as I help out at my local community centre as a life model that Saturday”.

Were the club to ask each ST holding individual to provide multiple wordy sentences on potential availability for each of the 23 games, they’d break the bank in employees who could read it all, interpret it (hopefully accurately), manually enter the manually translated information into a database, write some programme to analyse it, to get some useful output all within the next 2 weeks...
Sounds very simple.

Have you done this sort of stuff before? If so what do these "forms that can be analysed remotely" look like? and who does the remote analysing - whatever that is! :)
 

liverbee

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Sounds very simple.

Have you done this sort of stuff before? If so what do these "forms that can be analysed remotely" look like? and who does the remote analysing - whatever that is! :)
It seems self-evident to me that if family groups are given preference, more spectators will be able to watch the game, because less spacing will be required. If they can’t work that out, I can’t think of another system that would be easier to administrate, so they’ll be in trouble. I’m beginning to feel put off again.
 

nocoat

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lol some of these ideas are ridiculous. We have problems even emailing people and the ticketing system is a shambles How are some of the above solutions ever going to work
 

jlove

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lol some of these ideas are ridiculous. We have problems even emailing people and the ticketing system is a shambles How are some of the above solutions ever going to work
No football, so indulging in mental masturbation is prevalent.
 
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Banana

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lol some of these ideas are ridiculous. We have problems even emailing people and the ticketing system is a shambles How are some of the above solutions ever going to work
:imwith:
 

Judio1999

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https://www.thetimes.co.uk/edition/...er-league-club-to-welcome-fans-back-srl9vrm6t

The Times has learnt that other football matches lined up as pilot events include the WSL match between Manchester United and reigning champions Chelsea on September 6 at Leigh Sports Village, and then the WSL game between West Ham United and Arsenal at Dagenham & Redbridge’s ground on September 13. Under the proposals, up to 1,000 supporters would be allowed to attend those games.
 

Judio1999

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Planning on a Woman's Match as a test event

Seriously ????

the West Ham game is at a National League ground and will be an early test of fans using London transport.


The numbers queuing for the tube will be less than a normal day !!!
 

'Ayes B

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The club needs to replicate its friends and family service so that supporters in social bubbles can replicate those.

There are a lot of family groups that dont live together and friends who attend together who are also in each others bubbles.

The club also needs to replicate its ticket exchange scheme so that fans can indicate the games that they can not attend.

This would allow kids to exclude themselves from midweek matches, those who have to quarantine or are in self isolation.
 

kevalutonbee

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....if I ran BFC....i'd offer the membership scheme....and include in very small writing at the bottom....btw.....you won't be able to obtain tickets for games in 20/21 season.....sure there'd still be a few who'd be daft enough to sign up for a score.....easy money.
It was an option on the individual match tickets refunds so whilst it might get me a discount on shop items, I may have donated my £25 for Barnsley to the club
 

nick logan

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Planning on a Woman's Match as a test event

Seriously ????

the West Ham game is at a National League ground and will be an early test of fans using London transport.


The numbers queuing for the tube will be less than a normal day !!!
Brighton have a got a game this weekend with 2500 fans .

If this goes well ( it will ) then hopefully things will start moving along nicely.
 

Delbee

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Banana posted earlier that he thought that the lounges and South Stand would suffer most,

I’ll add to that so will the North Stand that is because of the passage way behind the stand, it will be all but impossible to have decent amount of Social Distances. I’m not sure if there is an exit onto the Capital Interchange Rd ( East Stand End) because at the other end it joins up with the West Stand.

I think generally the powers to be will be very aware of the problems with crowds exiting grounds, more so than inside ground which would be clubs problem to organise and control
 

LboroBee

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Sounds very simple.

Have you done this sort of stuff before? If so what do these "forms that can be analysed remotely" look like? and who does the remote analysing - whatever that is! :)
Ok “analysed remotely” was a silly phrase to use 😁 lots of us here analyse millions of bits of data, for a living.
A decent online form is an initial pain to get right, but no bother if they want to
 
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Banana

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Banana posted earlier that he thought that the lounges and South Stand would suffer most,

I’ll add to that so will the North Stand that is because of the passage way behind the stand, it will be all but impossible to have decent amount of Social Distances. I’m not sure if there is an exit onto the Capital Interchange Rd ( East Stand End) because at the other end it joins up with the West Stand.

I think generally the powers to be will be very aware of the problems with crowds exiting grounds, more so than inside ground which would be clubs problem to organise and control
I disagree with the North Stand, if anything the road can be used as a concourse and access can be from both ends (no away fans). So it's likely to come out very well.
 

rebus

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I disagree with the North Stand, if anything the road can be used as a concourse and access can be from both ends (no away fans). So it's likely to come out very well.
Agree.

From what I understand the Ops team came under praise by stadium bodies for the way the stadium was turned into a Covid-19 secure zone. Alan Walsh, Dave Gregg and Barney did a great job and that should be recoginised. That bodes well for the coming season.
 

Supernova96

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No idea if it has been ask as I am not going to trawl though your post which has far too many words for me to bother with
For what it’s worth, think that is a d******d reply. It is a very confusing time for a lot of people. Everyone is missing their football fix and children are just as confused as to why they can’t go to games/when they can go. Very valid question and a concern for a lot of families.

Whatever Brentford or any other clubs do it won’t suit everyone and will come under criticism. I feel sometimes they can never do right. Any ideas on here will be scrutinised. For what it’s worth and think was similarly mentioned earlier my idea would be:

Month before every set of monthly games, (so for October games) this gets sorted in September. Emails get sent out to every season ticket holder (with an email address) saying what games you would like to attend. Tick box almost. This is your only chance you cannot change. For those who don’t have email address, or dare I say of a certain age get rung by ticket office. (Without meaning to sound brutal, with no calls for tickets they won’t have much else to do). They have a month to do this!
If you have a family (they’ll have that on system how many season tickets holders per household, you send out different emails to same address/surname for those who live apart with each individual season ticket number. This means if father and son both tick same games, these are then grouped together (not only for attendance purposes but also for seating areas together).

Therefore each game in October they will have a set number of interest for each game. With people shielding, wanting refunds or casual supporters, out of the 11k season tickets this could be anywhere between 4K-9k imo. Then through the database for each month (normally 2/3 home games) they can see who can only make 1 or who can make all 3. So on a database you can have a persons name in different colour ( eg season ticket number in blue if can attend 1, red if 2 etc). Then through this create a auto fill like system that gets everyone to see a game they have chosen (If can only do one in a month, you will almost be certain to get to that 1).

Unfortunately if you don’t have a season ticket, it’s harsh but they have to prioritise season tickets otherwise the outcry would be ridiculous.

For what it’s worth also, I think gathering people’s data and generating it to see who gets to games is quite easy for nerds to do. I used to do similar at school for small data. Non league compared to what apparently Bentham has at his HQ. The key problem they have in my opinion is sorting out where people sit!! If you’ve paid for halfway line and you get behind the goal for example, there will be not happy people. But people will have to move seats for distancing.

I saw Bradford are basically saying they are just splitting their season tickets holders to one match every two. Probably most simple way and easiest for clubs to do and to sell. However, you have 2k out of the 5 k allocated who can’t come then what are they going to do, randomise the 3k left over
to then offer out to the rest of season ticket holders (basically the longer route to what I mentioned above)

It’s not going to be easy, pretty or simple. It’s complicated to a unique scenario. Everyone’s got their own opinion of Covid and the current situation. Eventually they’ll have to put fans back in at a major capacity even if a vaccine doesn’t come but that’s another issue.

We are all desperate to get back to see football and our new stadium and see us challenge again. I’m sure somebody will knit pick and pick holes in my idea like everyone has on here. But be nice, we are all speculating and wondering what they will do. Ultimately, our ideas count for nothing and won’t change what they are planning! Doesn’t stop us though does it.
 

MikeL

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My sons are Watford Season Ticket holders and the Club has just written to ST holders asking them to identify “bubbles” so that when seats are allocated, they can sit together (with a spare seat in between presumably). Sounds reasonable and hopefully, we will have a similar scheme.
 

nocoat

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There is either a Michael Jacksons monkey or West Ham United gag in there but blow me if I can find it.
 

bigmac

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You'd hope there would be some sort of choice option. I live in Wiltshire and both me and my 8 year old daughter have season tickets. Unless its the school holidays we only attend Saturday games so we wouldn't usually require our seats for the midweek games as the distance makes it impractical for her to attend and be fresh for school the next day. If the games were allocated on a 1 off 1 on basis and we were allocated a midweek game then people could miss out. I am sure there will be some sort of sense applied to it.
 

horshambees

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For what it’s worth, think that is a d******d reply. It is a very confusing time for a lot of people. Everyone is missing their football fix and children are just as confused as to why they can’t go to games/when they can go. Very valid question and a concern for a lot of families.

Whatever Brentford or any other clubs do it won’t suit everyone and will come under criticism. I feel sometimes they can never do right. Any ideas on here will be scrutinised. For what it’s worth and think was similarly mentioned earlier my idea would be:

Month before every set of monthly games, (so for October games) this gets sorted in September. Emails get sent out to every season ticket holder (with an email address) saying what games you would like to attend. Tick box almost. This is your only chance you cannot change. For those who don’t have email address, or dare I say of a certain age get rung by ticket office. (Without meaning to sound brutal, with no calls for tickets they won’t have much else to do). They have a month to do this!
If you have a family (they’ll have that on system how many season tickets holders per household, you send out different emails to same address/surname for those who live apart with each individual season ticket number. This means if father and son both tick same games, these are then grouped together (not only for attendance purposes but also for seating areas together).

Therefore each game in October they will have a set number of interest for each game. With people shielding, wanting refunds or casual supporters, out of the 11k season tickets this could be anywhere between 4K-9k imo. Then through the database for each month (normally 2/3 home games) they can see who can only make 1 or who can make all 3. So on a database you can have a persons name in different colour ( eg season ticket number in blue if can attend 1, red if 2 etc). Then through this create a auto fill like system that gets everyone to see a game they have chosen (If can only do one in a month, you will almost be certain to get to that 1).

Unfortunately if you don’t have a season ticket, it’s harsh but they have to prioritise season tickets otherwise the outcry would be ridiculous.

For what it’s worth also, I think gathering people’s data and generating it to see who gets to games is quite easy for nerds to do. I used to do similar at school for small data. Non league compared to what apparently Bentham has at his HQ. The key problem they have in my opinion is sorting out where people sit!! If you’ve paid for halfway line and you get behind the goal for example, there will be not happy people. But people will have to move seats for distancing.

I saw Bradford are basically saying they are just splitting their season tickets holders to one match every two. Probably most simple way and easiest for clubs to do and to sell. However, you have 2k out of the 5 k allocated who can’t come then what are they going to do, randomise the 3k left over
to then offer out to the rest of season ticket holders (basically the longer route to what I mentioned above)

It’s not going to be easy, pretty or simple. It’s complicated to a unique scenario. Everyone’s got their own opinion of Covid and the current situation. Eventually they’ll have to put fans back in at a major capacity even if a vaccine doesn’t come but that’s another issue.

We are all desperate to get back to see football and our new stadium and see us challenge again. I’m sure somebody will knit pick and pick holes in my idea like everyone has on here. But be nice, we are all speculating and wondering what they will do. Ultimately, our ideas count for nothing and won’t change what they are planning! Doesn’t stop us though does it.
Well done for trying to sort something out.

And I read it with out any problems.
 

Ealing Bee

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Whatever Brentford or any other clubs do it won’t suit everyone and will come under criticism. I feel sometimes they can never do right. Any ideas on here will be scrutinised. For what it’s worth and think was similarly mentioned earlier my idea would be:

Month before every set of monthly games etc etc etc.
I'm sure there is a lot of sense in what you suggested, but I fear you may understimate the extent and complexity of the particular circumstances/requirements of 11k ST holders.

To take my own example, I've a mate who's fairly recently moved to the area and has started following Bees - we'd arrange to meet on Ealing Road. He was interested in buying a ST with me for LR, both to have someone to sit with, but also if one of us couldn't go to a particular game, the other could shift his ticket easily enough. Anyhow, when I wasn't in a position to commit immediately, he "panicked" and went ahead anyway. This prompted me to get my ass into gear and I managed to nab the seat next to hm. (It was only a month or so ago).

Thing is, we're not a family group, nor on the same booking, or at the same address (obv). Yet we'd like to sit together for those games where we do "qualify" for a seat, but how does a system accommodate people like us?

(Not complaining or blaming anyone, btw, it's just I can see how complex it all is. They may need to bring back Winnie to tell "troublemakers" like me to just sod off!))
 

badgerbee

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I'm sure there is a lot of sense in what you suggested, but I fear you may understimate the extent and complexity of the particular circumstances/requirements of 11k ST holders.

To take my own example, I've a mate who's fairly recently moved to the area and has started following Bees - we'd arrange to meet on Ealing Road. He was interested in buying a ST with me for LR, both to have someone to sit with, but also if one of us couldn't go to a particular game, the other could shift his ticket easily enough. Anyhow, when I wasn't in a position to commit immediately, he "panicked" and went ahead anyway. This prompted me to get my ass into gear and I managed to nab the seat next to hm. (It was only a month or so ago).

Thing is, we're not a family group, nor on the same booking, or at the same address (obv). Yet we'd like to sit together for those games where we do "qualify" for a seat, but how does a system accommodate people like us?

(Not complaining or blaming anyone, btw, it's just I can see how complex it all is. They may need to bring back Winnie to tell "troublemakers" like me to just sod off!))
8 in our group of ST holders......each from a separate household......
 

Supernova96

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I'm sure there is a lot of sense in what you suggested, but I fear you may understimate the extent and complexity of the particular circumstances/requirements of 11k ST holders.

To take my own example, I've a mate who's fairly recently moved to the area and has started following Bees - we'd arrange to meet on Ealing Road. He was interested in buying a ST with me for LR, both to have someone to sit with, but also if one of us couldn't go to a particular game, the other could shift his ticket easily enough. Anyhow, when I wasn't in a position to commit immediately, he "panicked" and went ahead anyway. This prompted me to get my ass into gear and I managed to nab the seat next to hm. (It was only a month or so ago).

Thing is, we're not a family group, nor on the same booking, or at the same address (obv). Yet we'd like to sit together for those games where we do "qualify" for a seat, but how does a system accommodate people like us?

(Not complaining or blaming anyone, btw, it's just I can see how complex it all is. They may need to bring back Winnie to tell "troublemakers" like me to just sod off!))
As mentioned whatever argument you put forward has complexities and flaws. Two points in regards to that. First, only logical thing would be to create a bubble (like friends and family system for new stadium) which worked quite well. Watford are doing this. So your bubble basically is similar to household in effect. Obviously on a generator that potentially ever so slightly reduces your chances of making a game as it’s in effect 2 tickets instead of 1. On a data spreadsheet as mentioned with family it’s exactly the same as you are grouped together. Eg 1001 and 1536 are grouped as a bubble and both want to attend Preston at home. Them emails /phone calls to get people to group together would need to be done ASAP but as similar to new stadium ST, People are used to this.

Secondly and sadly to say as I’ve got friends who are not in my household who I stand with, they may not care about that? Bit like the seating arrangement, it may be the case you have to take whats given to you and that’s it. They want fans in the stadium any which way they can. These are exceptional circumstances which maybe won’t last long. I can see the percentage only increasing as long as no Second wave! (That’s where you can be more selective with groups and seats etc). It’s a sacrifice we as fans may have to take to just attend games, we potentially can’t afford to be picky and choosy (obviously id love to sit with my mates rather than some randomer)

I hope that’s not the case but needs must. Most people’s bubbles (yours may be different) would be very similar if not identical to the family and friends set up on the database they already have for Lionel road. Shouldn’t be too difficult to transfer that over. In fact they may not even ask fans. If you and people in that group all said yes it may be automatic they group you together anyway. Eg if me and all five of my mates say yes to Coventry at home, we are grouped together like we were for ST appointments, our tickets wherever in stadium would be together (seats apart obviously)

Finally on a generator they can put codes in which may say supernova96 has been to Preston at home, he also wants to go to Coventry at home (following home game let’s say) but will only be given opportunity once those who didn’t attend Preston but want to go Coventry have been allocated. All very geeky I know but that’s what technology is for. Granted the Bradford system of 1 in every 2 and that’s it is probably the easiest route to go down, and one which probably allows club to protect themselves a bit easier.
 

FlyBee

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1) Divide the ST holders by the reduced capacity to identify a rota, e.g you can go every other game or every third game etc.

2) Allocate seats to ST holders using the methodology above.

3) Use ticket exchange system exclusive to ST holders to trade in unwanted allocated match seats which can be reallocated and apply for match seats you do want. Suggest this is on a one for one basis e.g. you put one seat up on the exchange, you can apply for one seat at one other match should it become available.

This means for a for a family of three, you put three seats against Birmingham on the exchange, you can get three for the Stoke match etc.

As for where you sit, provided the seats allocated are appropriately limited, there should be no problem with family/household bubbles sitting together. Everyone else sits x number of seats/rows from others as inducted on seats.

Seats are unallocated, maybe just stick to the stand where your ST is, but probly not your actual seat. I think in the current environment people will just have to.put up with a slightly different view for the affected matches.

Possibly stagger arrival times to enable stewarding to cope.

Just thinking aloud.
 

Voice from the Braemar

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Whatever BFC decide on, it will be chaotic shambles at best and downright fiasco at worst....anyone who thinks this will be all ok is living in cloud cuckoo land....prepare for the worst and anything better than that will be a result ;). ‘It’s Brentford innit’
 

badgerbee

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Always ‘enjoy’ the back and forth about this time pre-season about whether people have received their Season Tickets. (lol)
And whether they’ll get them in time for the new season, so:

“Anyone had their Season Ticket yet? Only 2 weeks to go before the season starts............”
 

ruislip bee

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Always ‘enjoy’ the back and forth about this time pre-season about whether people have received their Season Tickets. (lol)
And whether they’ll get them in time for the new season, so:

“Anyone had their Season Ticket yet? Only 2 weeks to go before the season starts............”
Badge that reminds me I don't have mine yet! Anyone got theirs?
 

badgerbee

Mafeking Avenue........gets you there!!!!
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Dont worry they'll arrive before fans are allowed back into stadia - expect them around April 2021 :fishing:
Whatever date we get back in, they’ll still only arrive 2 days before the first game!! lol
(And then not all of them!!)
 

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