New Season and Access to Matches

m3 bee

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Exactly my point also, I paid £690 for a dug out season ticket. that's £30 per game.I Follow games i can purchase for a tenner per game so am i expected to donate £20 to the club every game i cant attend and be settled with I Follow?
If you add my Mrs season ticket into the equation as well were even more out of pocket.
I would hope the £20 would be credited back to the ticketing account for later use maybe cup games or next years season ticket.

I donated money for tickets last season for I-Follow codes when it turned out most of the games were on sky.
Generosity is now wearing thin.
 

rebus

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Exactly my point also, I paid £690 for a dug out season ticket. that's £30 per game.I Follow games i can purchase for a tenner per game so am i expected to donate £20 to the club every game i cant attend and be settled with I Follow?
If you add my Mrs season ticket into the equation as well were even more out of pocket.
I would hope the £20 would be credited back to the ticketing account for later use maybe cup games or next years season ticket.

I donated money for tickets last season for I-Follow codes when it turned out most of the games were on sky.
Generosity is now wearing thin.
As per last season, if you want a cash refund you will get one.
 

badgerbee

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Does anyone know how many season tickets have been sold?
11,200 STs sold for this season.
Not sure about number of Matchday tickets that will be available each game.
Guess it could vary due to number of away fans expected. (Away section is flexible IIRC)
 

Delbee

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Exactly my point also, I paid £690 for a dug out season ticket. that's £30 per game.I Follow games i can purchase for a tenner per game so am i expected to donate £20 to the club every game i cant attend and be settled with I Follow?
If you add my Mrs season ticket into the equation as well were even more out of pocket.
I would hope the £20 would be credited back to the ticketing account for later use maybe cup games or next years season ticket.

I donated money for tickets last season for I-Follow codes when it turned out most of the games were on sky.
Generosity is now wearing thin.
Re the Dug Out in the photos of the new kit. There was an area noted as the Red Zone close to the actual Team Dug Outs which it’s thought that these seat,will not be available. ( see thread Covid19 Arrangement For Lionel Rd)
 

kevalutonbee

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Just playing devil's advocate for a second does we aren't the only club having this headache surely?

It can't be beyond the wit of man for clubs to consult with each other to see if they can come up with a least bad option can it?
 

'Ayes B

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Have suggested to the club that we should be able to register our bubbles in a similarcway to friends and family as not all family members live at the same address and also becuase fans may rely on eaach other to travel.

Think it is vital that the club use the ticket exchange scheme or something similar so that we can indicate all of the games that we cant attend through work, schooldays or travelling.

When we are allowed in i expect that we will all, including familes have to sit two or three seats apart with the end rows being kept empty so that the biggest social distance capacity can be achieved and policed.
 

jlove

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It can't be beyond the wit of man for clubs to consult with each other to see if they can come up with a least bad option can it?
Not needed with 260 GPG posts of advice, surely?
 

Gee Bee

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Have suggested to the club that we should be able to register our bubbles in a similarcway to friends and family as not all family members live at the same address and also becuase fans may rely on eaach other to travel.

Think it is vital that the club use the ticket exchange scheme or something similar so that we can indicate all of the games that we cant attend through work, schooldays or travelling.

When we are allowed in i expect that we will all, including familes have to sit two or three seats apart with the end rows being kept empty so that the biggest social distance capacity can be achieved and policed.
Why don’t you set up a friends and family on the system?
 

mhead bee

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Maybe if you supply your bubble now and a list of games you can or can not make the club can allocate the games ASAP. Then you could start to swap out tickets via an app, make your game available and then see who wants to swap. The bubbles would have to be swapped out en mass or it couldn't work.

My gym has an app with a calender for you to select the sessions you can attend over the next month. We have 12 weight training sessions each and it is a first come first served system but you can't go over 12 each. There must be some app out there that can easily help manage this.

What is for certain, don't leave it until the last minute, get it done right now so everyone has a bloody chance.
 

Oily_Bee

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Maybe if you supply your bubble now and a list of games you can or can not make the club can allocate the games ASAP. Then you could start to swap out tickets via an app, make your game available and then see who wants to swap. The bubbles would have to be swapped out en mass or it couldn't work.

My gym has an app with a calender for you to select the sessions you can attend over the next month. We have 12 weight training sessions each and it is a first come first served system but you can't go over 12 each. There must be some app out there that can easily help manage this.

What is for certain, don't leave it until the last minute, get it done right now so every STH has a bloody chance.
Revised for you.
B&T Bees Fan
 
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AB

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As mentioned whatever argument you put forward has complexities and flaws. Two points in regards to that. First, only logical thing would be to create a bubble (like friends and family system for new stadium) which worked quite well. Watford are doing this. So your bubble basically is similar to household in effect. Obviously on a generator that potentially ever so slightly reduces your chances of making a game as it’s in effect 2 tickets instead of 1. On a data spreadsheet as mentioned with family it’s exactly the same as you are grouped together. Eg 1001 and 1536 are grouped as a bubble and both want to attend Preston at home. Them emails /phone calls to get people to group together would need to be done ASAP but as similar to new stadium ST, People are used to this.

Secondly and sadly to say as I’ve got friends who are not in my household who I stand with, they may not care about that? Bit like the seating arrangement, it may be the case you have to take whats given to you and that’s it. They want fans in the stadium any which way they can. These are exceptional circumstances which maybe won’t last long. I can see the percentage only increasing as long as no Second wave! (That’s where you can be more selective with groups and seats etc). It’s a sacrifice we as fans may have to take to just attend games, we potentially can’t afford to be picky and choosy (obviously id love to sit with my mates rather than some randomer)

I hope that’s not the case but needs must. Most people’s bubbles (yours may be different) would be very similar if not identical to the family and friends set up on the database they already have for Lionel road. Shouldn’t be too difficult to transfer that over. In fact they may not even ask fans. If you and people in that group all said yes it may be automatic they group you together anyway. Eg if me and all five of my mates say yes to Coventry at home, we are grouped together like we were for ST appointments, our tickets wherever in stadium would be together (seats apart obviously)

Finally on a generator they can put codes in which may say supernova96 has been to Preston at home, he also wants to go to Coventry at home (following home game let’s say) but will only be given opportunity once those who didn’t attend Preston but want to go Coventry have been allocated. All very geeky I know but that’s what technology is for. Granted the Bradford system of 1 in every 2 and that’s it is probably the easiest route to go down, and one which probably allows club to protect themselves a bit easier.
Everything is possible but lots of things are impractical. I’m not a data scientist but can see that coding to allocate say 4000 tickets between 11000 people where each has the right to nominate between 0-5 people to sit with, about a third would prefer not to go midweek or if they did would change their bubble size/composition, the 11k are in different categories depending on their seat and stand choice, and then aiming to ensure that almost everyone ultimately is offered tickets to the same proportion of matches is definitely non-trivial. And done algorithmically there will be a number who will end up with no seats at all or only for the games they can’t make. That might just be 20 STH but if a handful of them are on GPG or FB they’ll kick up a hell of a stink however sophisticated and nuanced the allocation system.

So whatever is done would best be clear and simple. If it isn’t aiming at capturing all those preferences and is focused on maximising how many can attend and giving all STH the chance to attend some games it could be less contentious if explained. If some would prefer to stay home until they get the full match experience with their friends and family, sat where they chose, that’s understandable. Better that than to imagine any system will come near to replicating that before full opening and being disappointed when it inevitably doesn’t.
 

abeeforever

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Can anyone help me, I am a little confused with the Club Membership cards, have I missed any posts regarding these for this new season, I have had a club membership card from the start and renew every year, I have had a look on the club website and they are asking you to "Register your Interest", for the 20/21 season, does that mean I have to re register for one and start all over again?, or will my membership be automatically renewed as in previous seasons, any help would be appreciated.
 

Shamrock_Bee

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I'm sure there is a system that will easily work it out for the club. To me we should be lucky enough to have the data to make it easy due to our season ticket process.

If we start with "7 years" above ST holder and their group "bubble" and work down the years til we reach "33%" or whatever the allowance of ST's is that could be the first lot into the stadium and the alternating starts.

If the club want to make that batch "category 1" and identify category 1 games such as QPR, Watford at home etc then whilst I'd miss out it would be understandable to reward loyality - although there may be questions how loyal some in a group alongside a long term ST holder are.

There isn't an easy way to work it out and maybe the way ST's were sold would make my system unfair on fans further down the chain who may have significantly more TAPs than someone in a 7+ group. However this does seem the most logical way to ensure families/friends are able to attend the same games together. The exchange/club could give notice dates if fans want to swap etc.

What does seem obvious is all ST holders will attend games; and no ST holder despite years will attend all games which does seems to be fair.
 
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GABS

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As per last season, if you want a cash refund you will get one.
I'm sure many fans would also happily defer the games we can't attend this season as a pro-rata discount to a 21/22 season ticket.
 
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If we start with "7 years" above ST holder and their group "bubble"
Then you won't have anybody under 30 years old at the ground.

All STHers should be treated equally for that reason.
 

AB

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Then you won't have anybody under 30 years old at the ground.

All STHers should be treated equally for that reason.
Quite. Around half of all STH didn’t have one last season and most of them will never have had one. Why would we tell them they needn’t have bothered?
 

Ambrose_1889

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Then you won't have anybody under 30 years old at the ground.

All STHers should be treated equally for that reason.
Source for this? I know many, many people who have had a ST for seven years or more who are under 30 years old.

Maybe ask the club how many under 30s were among the first to buy in the new ground?

Just a nonsense point again.
 
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Just a nonsense point again.
lol lol lol

I think you will find that the vast, vast, vast majority of people with a ST over 7 years will be over 30 years of age.

Just because you know 20 that are under 30 years old, doesn't mean the other 3,000 are as well.
 

Paludian

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I'm sure many fans would also happily defer the games we can't attend this season as a pro-rata discount to a 21/22 season ticket.
Cardiff have already told their fans to like it or lump it:-

"In the event that any home fixtures included as part of your Season Ticket are played behind closed doors, or with a reduced capacity (that affects your purchase) during the 2020/21 season as a consequence of the COVID-19 pandemic, it will be our intention (subject to governing body permissions) that you will be provided, free of any charge, a streaming voucher to view the fixture.

Whilst we appreciate that not all supporters may wish (or be able to make use of) streaming services, there will be no price reduction or cash refund available in the event a fixture must be played behind closed doors.

The price communicated by the Club will remain the same. Whilst we appreciate that supporters will be disappointed not to be able to support the team at Cardiff City Stadium for every match, a streaming service (subject to governing body approval) will ensure that Season Ticket Holders will not miss out completely on the action in these unprecedented times."

https://cdn.cardiffcityfc.co.uk/sites/default/files/2020-07/2020:21 Season Ticket FAQs.pdf

Translation: "We've pocketed your (anything up to) 30 quid per game and in return you can watch on iFollow."

I trust Brentford not to pull a fast one, nevertheless ".......delivers what fans want - access to the Bees - and minimises the need to issue refunds" is somewhat concerning.
 

Gee Bee

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lol lol lol

I think you will find that the vast, vast, vast majority of people with a ST over 7 years will be over 30 years of age.

Just because you know 20 that are under 30 years old, doesn't mean the other 3,000 are as well.
Think that's nonsense, my son is only 11 and has over 7 years as does my daughter aged 13. No doubt they are not the only children taken by their parents so I'd expect
a fair number Junior ST holders have more than 7 years.
 

abee

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I haven't been to 1 yet lol
lol

The strength of Banana's connections to the movers and shakers at BFC......... 'cannot be underestimated'........ (copyright Rasmus Ankerson)
 
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Banana

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Think that's nonsense, my son is only 11 and has over 7 years as does my daughter aged 13. No doubt they are not the only children taken by their parents so I'd expect
a fair number Junior ST holders have more than 7 years.
There will be some yes. But they will be vastly outnumbered by those older. IT'S SIMPLE LOGIC FFS lol
 

GABS

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Cardiff have already told their fans to like it or lump it:-

"In the event that any home fixtures included as part of your Season Ticket are played behind closed doors, or with a reduced capacity (that affects your purchase) during the 2020/21 season as a consequence of the COVID-19 pandemic, it will be our intention (subject to governing body permissions) that you will be provided, free of any charge, a streaming voucher to view the fixture.

Whilst we appreciate that not all supporters may wish (or be able to make use of) streaming services, there will be no price reduction or cash refund available in the event a fixture must be played behind closed doors.

The price communicated by the Club will remain the same. Whilst we appreciate that supporters will be disappointed not to be able to support the team at Cardiff City Stadium for every match, a streaming service (subject to governing body approval) will ensure that Season Ticket Holders will not miss out completely on the action in these unprecedented times."

https://cdn.cardiffcityfc.co.uk/sites/default/files/2020-07/2020:21 Season Ticket FAQs.pdf

Translation: "We've pocketed your (anything up to) 30 quid per game and in return you can watch on iFollow."

I trust Brentford not to pull a fast one, nevertheless ".......delivers what fans want - access to the Bees - and minimises the need to issue refunds" is somewhat concerning.
A lot of people have slagged the "New Brentford" the last few years but I've been happy with what we are being served up both on and off the pitch.

If however we do a Cardiff on this one I'll certainly reconsider my attitude. I'm hopeful though the club will do the decent thing, especially in the light of the huge transfer fees being shelled out and received at the moment.
 

jlove

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Reading this is like looking at those bloody awful seats yday.
The content of this thread is entirely speculative – the seats, on the other hand, are entirely real.
 

Mattingly Bee

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Imagine we have 10,000 ST holders paying £500 an average for this season and they all want a full refund. That's an exposure of five million pounds going out of the club. My estimate is low as I do not know real figures. The real loss in ticket sales only for the year could £6m, could be £7m.

If we had Premier League TV money of £100m+ coming in it would be a possible maybe. Without it, I fail to see this being adopted.
 

nick logan

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A lot of people have slagged the "New Brentford" the last few years but I've been happy with what we are being served up both on and off the pitch.

If however we do a Cardiff on this one I'll certainly reconsider my attitude. I'm hopeful though the club will do the decent thing, especially in the light of the huge transfer fees being shelled out and received at the moment.
Rebus has at least 3 times pointed out that there will be cash refunds available :sorted:
 

horshambees

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I have received an email from RFU regarding my tickets for England v Barbarians on Sunday 25th October (2pm).
I am to form a family bubble of up to 5 people from the same household and my tickets will be emailed to me with new seats within the stadium.
An e ticket for all of us sent to the Twickenham app.
Looks like we can attend at least, but I have no idea what the attendance may be.
I am desperate to watch something so a bubble will be formed.

Brentford needs to do something similar
 

'Ayes B

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Saw the game on youtube yesterday and it looked like the Germans or the Watford fans had already reserved their seasts with their towles
 

Ambrose_1889

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Rebus has at least 3 times pointed out that there will be cash refunds available :sorted:
I guess what matters is whether it’s a refund for the entire season ticket or if it will be done on a match by match basis.

My concern is that it will be all or nothing. Either keep your season ticket, see the odd game and watch the rest on iFollow/Sky, or refund the whole thing and miss out on the lot.
 

Ealing Bee

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"Fans may be allowed to attend Arsenal's home Premier League fixture against Sheffield United on 3 October.

The Gunners hope they will be able to have supporters inside Emirates Stadium on a reduced capacity basis and in line with UK government guidelines.

Initially, only gold season ticket holders and premium members will have priority access to tickets."

https://www.bbc.co.uk/sport/football/53997887
 

Shamrock_Bee

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Whilst you'd expect a large percentage of 7 year plus season ticket holders to be over 30; it's wrong to say no over 30 would have 7 years plus; that wouldn't be factual.

Also the 2020/2021 ST process only required one 7 year plus ST holder to be able to bring along two others to buy ST's and buy into that group. In most cases I'd imagine they choose friends/family/kids who may also have been under 30.

The club have to find a system that rewards their most loyal fans but also allows families in particular to sit together. Not much point having parents and children being allowed to attend different games; that would be chaos.

The season ticket groups is up-to-date data which would be very useful for this situation!
 

alexcavell

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"Fans may be allowed to attend Arsenal's home Premier League fixture against Sheffield United on 3 October.

The Gunners hope they will be able to have supporters inside Emirates Stadium on a reduced capacity basis and in line with UK government guidelines.

Initially, only gold season ticket holders and premium members will have priority access to tickets."

https://www.bbc.co.uk/sport/football/53997887
Is that specific to Arsenal though? I thought that was the pencilled-in date for all clubs?
 
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Whilst you'd expect a large percentage of 7 year plus season ticket holders to be over 30; it's wrong to say no over 30 would have 7 years plus; that wouldn't be factual.
And no-one said that
 

jlove

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The list of football and rugby pilot events was published 26 August:
Football
29 August, Brighton: Brighton & Hove Albion v TBC (men’s pre-season friendly)

30 August, Lewes: Lewes FC v London Bees (women’s pre-season friendly)

12 September, Dagenham: West Ham v Arsenal (women’s Super League fixture)

27 September, Wembley: Non-League Finals day (FA Vase and FA Trophy), teams TBC

Rugby Union
5 September, Twickenham Stoop: Harlequins v Bath (Premiership fixture)
There has not been an update since. After these events, there is expect to be another list, so on 3 October anything could be but there is nothing certain.
 

AB

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More detail on Arsenal’s scheme here. https://arseblog.news/2020/05/arsenal-announce-credit-refund-scheme-for-behind-closed-doors-games/

The numbers involved are quite scary- they’re looking at £12m of refunds.

On another point, I noticed a tweet about the match programme for Wycombe. One of the things the club could do to make the option of not seeking a refund more attractive would be to give STHs a copy of the programme along with the iFollow code. Maybe even send a sachet of Bovril with it. Though maybe that’ll be just for those who bought Posh Seat STs which included a programme and drink.
 

JANORAK

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Judio1999

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Small holding fee
Two hundred and twenty quid just to enter a ballot

Rip off

They haven't been given the go ahead to let 1 fan in yet
 

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