Play Off Dates - Friday 8 May (Home) & Friday 15 May (Away)

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SC

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Ordered 2 tickets on Saturday after the game using mobile. Money out of account, email confirmation but no print at home option and postman has been today but NO tickets. Fingers crossed they turn up tomorrow else its panic time Friday as we drive up from Portsmouth
 

Doovster

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Ordered 2 tickets on Saturday after the game using mobile. Money out of account, email confirmation but no print at home option and postman has been today but NO tickets. Fingers crossed they turn up tomorrow else its panic time Friday as we drive up from Portsmouth

Same here mate. Ordered Sat after game using print at home. Nothing in today's post but have email confirmation.
 

hitchinb

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Biting my nails too but they can only have been posted yesterday because of the bank holiday.
 

Alex Callow

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Has anyone ordered print at home tickets in the past? Did you get an email with a PDF attached?
 

Judio1999

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Postie has delivered my ticket
Ordered Saturday early evening
 

sonofabee

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Same here mate. Ordered Sat after game using print at home. Nothing in today's post but have email confirmation.

Same here as well, no communication to inform tickets being sent so will print out e mail confirmation e mail and turn up early if needs be.
 

sonofabee

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Has anyone ordered print at home tickets in the past? Did you get an email with a PDF attached?

In the past but ordered Saturday night, got e mail confirmation with print at home but no pdf to print out. Saw other posts that were told print at home from weekend orders would be posted but no e mail to confirm. Have contacted the club and await a response but assume worst case proof of purchase will suffice when I pitch up on Friday ?
 

Alex Callow

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Ahhh I did print at home because I'm not currently at the address on the ticket website. Tried contacting the club but they cut me off both times.
 

DizzeeRascal

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Ordered on saturday straight after the game, using print at home option. I understand these are being posted but they haven't arrived. Twitchy bum time if they don't arrive tomorra
 

Brentford 4 Life

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In the past but ordered Saturday night, got e mail confirmation with print at home but no pdf to print out. Saw other posts that were told print at home from weekend orders would be posted but no e mail to confirm. Have contacted the club and await a response but assume worst case proof of purchase will suffice when I pitch up on Friday ?

In the same boat. Ordered Sat but nothing in the post today. Presume there is no way the club could have doubled booked the seat and sent tickets to someone who booked the same seat at a later time? As you can tell I'm getting worried now! perhaps BFC Official could calm the nerves?
 
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I selected collection by mistake, so have to collect before the game on Friday
 

Isleworth_Bee

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2 tickets by post this morning and 2 picked up from the ticket office this afternoon :sorted: :bound:
 

badgerbee

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Ordered on Sunday evening......arrived in deepest Zummerzet today!!!!
Not wishing to sound ungrateful but if anyone has got 2 Ealing Road they want to swap for my 2 New Road please PM me........
 

Judio1999

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Looking at website

Only about 30 tickets left to sell

Well done to everyone

Hope you all get the ticket by 745 on Friday !!!!
 

spirebee

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Cheers paul, that'll please the Mrs, planned to go away that weekend, nevermind.

I booked the first foreign holiday in years for that week, a couple of months ago.
I think I quite like the idea of watching it in Corfu. Obviously I don't have many good Wembley memories!
 

Cobbett

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In the same boat as others here.

My and son's ST seats bought early with Print at Home. Then day later bought another seat for someone, selecting Post having seen the problems with Print.

Latter single ticket arrived today. First two didn't.

So from reading the above, and my experience, it seems that people who selected Post have received them. But the Print at Home legions who were Twitter-told that they'd receive them by Post are still waiting.
 

badgerbee

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I didn't get an option on mine when i booked on Sunday, but it defaulted to 'Print at Home' on ticketing website......saw on Bees Official site that PAH tickets would be posted due to technical diifficulties.....tickets arrived in post today.....
 

sonofabee

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In the same boat as others here.

My and son's ST seats bought early with Print at Home. Then day later bought another seat for someone, selecting Post having seen the problems with Print.

Latter single ticket arrived today. First two didn't.

So from reading the above, and my experience, it seems that people who selected Post have received them. But the Print at Home legions who were Twitter-told that they'd receive them by Post are still waiting.

Still waiting for mine as well!
 

bostonhanwell

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In the same boat as others here.

My and son's ST seats bought early with Print at Home. Then day later bought another seat for someone, selecting Post having seen the problems with Print.

Latter single ticket arrived today. First two didn't.

So from reading the above, and my experience, it seems that people who selected Post have received them. But the Print at Home legions who were Twitter-told that they'd receive them by Post are still waiting.

Yep, no sign of mine.
 

Banana

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I'm pleased to announce that my 8 tickets have arrived. One for my pillow and the other seven for me and sleeping bag. Will use one for my sandwiches too maybe.
 

BOBBYBEE

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Just announced on Sky sports that there will be free coaches for the fans for the second leg away. Great work by the club. COYR.:bound:
 

JVT4000

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Postman's been today, thurs, but no tickets. Ordered on Saturday (2 per season ticket holder) and money has gone from account and have an email/payment ref. from the club. Have spent the last hour with the phone lines solidly engaged.

If they don't arrive tomorrow do people think it'll be safe turning up with just the printed email/proof of payment? We're all travelling a fair distance to be there. I have a feeling there's going to be a hell of a queue at the ticket booths before the game.
 

Steve G

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Postman's been today, thurs, but no tickets. Ordered on Saturday (2 per season ticket holder) and money has gone from account and have an email/payment ref. from the club. Have spent the last hour with the phone lines solidly engaged.

If they don't arrive tomorrow do people think it'll be safe turning up with just the printed email/proof of payment? We're all travelling a fair distance to be there. I have a feeling there's going to be a hell of a queue at the ticket booths before the game.

Same boat as you, I'm coming down from Nottingham. I've sent a message to the ticket office so hope I get a reply. A ticket sent to me earlier this year got lost in the post so increasingly worried!
 

JVT4000

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Same boat as you, I'm coming down from Nottingham. I've sent a message to the ticket office so hope I get a reply. A ticket sent to me earlier this year got lost in the post so increasingly worried!

To make it worse, I have the email and can see money gone, but when I login to my account and look at my order history on the website the order doesn't show up. :(
 

BRbee

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Mine has just arrived in the post.
 

Dorking Bee

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Same as others. 3 tickets bought online on Saturday with print at home option. Nothing arrived yet. If anyone receives advice from club about what to do if they don't arrive, grateful if they would post it here. Am disappointed club has not given advice about this on official site. Should not have to use twitter or GPG to find out position. Not encouraging to see this tweet from club today which implies tickets may not have been posted yet but assume this is just poor wording!

Brentford FC ‏@BrentfordFC 31m31 minutes ago
TICKETS | Tickets bought online over the weekend for #boro are being sent out in the post due to Print at Home issues
 

Isleworth_Bee

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Feel for those worrying about post issues. Hope you all get those tickets sorted.
 

shaun

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To make it worse, I have the email and can see money gone, but when I login to my account and look at my order history on the website the order doesn't show up. :(

Exactly the same for me. To quote another thread - biggest game of our lives and tickets ordered last Saturday with no optionality around delivering the tickets & no tickets. The lines are continuously engaged and the ticket office generic e-mail had solicited no reply. Had seen before seperate e-m addresses for the ticket office people. Can someone repost them (thanks)?
 

bostonhanwell

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Booked 2 tickets online and selected the print at home option. Tickets still have not arrived (post has been today) I am travelling down to London tonight (or that's the plan) Does anyone know if I can get tickets re issued at the ticket office tomorrow? I hope so or my plans are going to be seriously mucked up. Can't get through to the ticket office.
 

High Street Bee

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Same boat as other people....ordered 2 tickets on Saturday afternoon and chose Print at Home option.

Postman has been today, but still no tickets :(

Needless to say phone lines are engaged and my email got a computer generated "we are very busy - hope to reply within 48 hours" answer.

Not impressed....but I guess nothing that standing in a queue for ages wont solve tomorrow
 

bostonhanwell

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Same boat as other people....ordered 2 tickets on Saturday afternoon and chose Print at Home option.

Postman has been today, but still no tickets :(

Needless to say phone lines are engaged and my email got a computer generated "we are very busy - hope to reply within 48 hours" answer.

Not impressed....but I guess nothing that standing in a queue for ages wont solve tomorrow


Can they be re-issued?
 

BedfontRed

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Same boat as other people....ordered 2 tickets on Saturday afternoon and chose Print at Home option.

Postman has been today, but still no tickets :(

Needless to say phone lines are engaged and my email got a computer generated "we are very busy - hope to reply within 48 hours" answer.

Not impressed....but I guess nothing that standing in a queue for ages wont solve tomorrow

Same with myself. Ordered on Sat but nothing in post. Managed to get down to the ticket office today and they printed them out
 

Isleworth_Bee

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Dont worry people. If it was me i would be getting my ticket one way or the other. If its not in the post tomorrow i would be at the ticket office before the game with my confirmation and getting them to re issue me one. Hope you all get sorted.
 

bostonhanwell

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Just spoken to ticket office. The tickets I ordered on line (print at home) have NOT been sent out. I will have to collect tomorrow from the ticket office. Bit of a cock up really but at least it's sorted I hope.
 
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