Pre-season friendlies - 2021/22

mhead bee

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The usual ticket buying trauma. My password is incorrect for some reason, I have now changed it 6 times and it stiil says incorrect every time. I just really can't be bothered with it sometimes.
 

Paul O'Brien

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Just checking - and if it's been asked before, my apologies... if I buy the West Ham ticket will I be disqualified from the Valencia game (in other words will it be like the pre-Xmas games last season)?
 

olliebfc

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If you want tickets for eligible family and friends you need to go in reserved tickets on your ticketing account..
Cheers. Does anyone know if the reserved seat can be changed? Season ticket wanting to sit with members etc
 

hobbsy

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Just checking - and if it's been asked before, my apologies... if I buy the West Ham ticket will I be disqualified from the Valencia game (in other words will it be like the pre-Xmas games last season)?
No
 

nick logan

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Just checking - and if it's been asked before, my apologies... if I buy the West Ham ticket will I be disqualified from the Valencia game (in other words will it be like the pre-Xmas games last season)?
No because restrictions have been lifted , all games will be full capacity allowed
 

StevieSteve

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Not sure if this is too simplistic but I've just been emailed regarding the West Ham friendly and can buy a ticket. I'm only a member! Would it be safe to assume that I'll also be in the frame for an Arsenal ticket when they go on sale or are all members being offered friendly tickets regardless of TAPS?
Blurb says only a limited amount of tickets available to members. Don't know whether they've restricted it by TAPS.

Given I qualified for a ticket for the Barnsley game, I've had a nagging hope since the allocation arrangements were announced that I wouldn't be excluded from too many home games. This adds to that hope, but I don't think it's "safe to assume" that'll be the case yet!
 

Kettering Bee

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Season ticket holder but It won’t allow me to buy a ticket. Not entitled to access the offer, apparently. Have sent an email.
 

badgerbee

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Not sure if this is too simplistic but I've just been emailed regarding the West Ham friendly and can buy a ticket. I'm only a member! Would it be safe to assume that I'll also be in the frame for an Arsenal ticket when they go on sale or are all members being offered friendly tickets regardless of TAPS?
All Members are being offered the chance to buy tickets for West Ham game (but not guaranteed one. Number available to Members will depend on take up of ST holders).
League game tickets for Members will operate under the system outlined by the club a couple of weeks back, which will incorporate TAPs.
 

badgerbee

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Blurb says only a limited amount of tickets available to members. Don't know whether they've restricted it by TAPS.

Given I qualified for a ticket for the Barnsley game, I've had a nagging hope since the allocation arrangements were announced that I wouldn't be excluded from too many home games. This adds to that hope, but I don't think it's "safe to assume" that'll be the case yet!
See my post #463 above.
 

tipsey

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Will members be able to get tickets for the Man U game. The season ticket holders have till Thursday to buy tickets. So if any left do they go to members.
 

hobbsy

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Season ticket holder but It won’t allow me to buy a ticket. Not entitled to access the offer, apparently. Have sent an email.
Either click the link in the email or goto My Account then Cup Matches.

Not pre season!!!
 

Poolieboydave

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Weird, still haven’t had an email despite being a ST holder. Have generally been getting stuff through from the club up until this point. No big drama as only intending on going to Valencia but a bit odd.
 

Bigruss

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Purchased 3 tickets, all ST holders, all in my F&F, but only sent 1 (my own) to download. Email sent. The ticket office is going to have a shed load of emails to go through. 😂
 

SH

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Purchased 3 tickets, all ST holders, all in my F&F, but only sent 1 (my own) to download. Email sent. The ticket office is going to have a shed load of emails to go through. 😂
Did you try changing the Ticket holder name in My order history... worked for me

Screenshot 2021-07-19 at 18.12.59.png
 

w7 bee

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Got my WH ticket, I expect this to easily beat our pre season home friendly attendance record, selling fast by all accounts.
 

waster

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The usual ticket buying trauma. My password is incorrect for some reason, I have now changed it 6 times and it stiil says incorrect every time. I just really can't be bothered with it sometimes.
Same here. Incorrect email or password flashes up. Ok, so I change password - clearly not the email as the reset link is received in that email address. Now changed password 3 times and still says incorrect. Had same issue with Bournemouth match and ended up,having to phone. Is the ticketing system fit for purpose? Or are we still ironing out the Devlin gremlins? Bloody irritating to be honest. I can now see hours spent on phone trying to get someone to answer so as to sort it out.
 

Kettering Bee

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Either click the link in the email or goto My Account then Cup Matches.

Not pre season!!!
Thanks Hobbsy. Managed it through the link on Twitter, but the link on the ticket site wouldn’t have it. All very strange.
 

alexcavell

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The OS says season ticket holders' seats for West Ham will be reserved until 23rd July, but the email says 28th July. So which one is it?
 

rebus

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Will members be able to get tickets for the Man U game. The season ticket holders have till Thursday to buy tickets. So if any left do they go to members.
You should be able to get one.

If we’ve sold 1,500 tickets by Thursday to season ticket holders for an away friendly 200 miles away you’ll find me jizzing in delight by the Manchester ship canal.
 

Beesfan

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Purchased 3 tickets, all ST holders, all in my F&F, but only sent 1 (my own) to download. Email sent. The ticket office is going to have a shed load of emails to go through. 😂
You need to go to orders…you will then have a drop down to go into each of your family and friends..whoever you bought a ticket for will have one to print..
 

busheybee

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Just tried to buy West Ham tickets. System didn't like my saved password do I had to reset it. Followed the link, got a password the system liked, tried to log in......system didn't recognise the new password.
Almost ready to give up.
 

aslan

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Got my 2 tickets earlier when I received the email, seemless transaction :sorted:
 

LP_Brentford

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Do we have to provide confirmation of a negative test/double jab prior to attending the United game?
 

SKA BEE

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Just purchased 1 adult ticket for me 1 child ticket for my grandson using f and f when I went to print tickets my grandsons names on the adult ticket I'm on the child one 🤪
 

Raybees

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Can only purchase for myself unable to add my son. So annoying...mailed club grrr
 

Beesfan

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Why is this ticket system so bloody difficult!
It is aye…..

1. If I just logged straight into account it would not let me buy any tickets and tell me they were restricted
2. If I clicked on link in email I could buy a ticket for only myself and no one else
3. It was never obvious that you would need to click on reserved tickets
4. Once bought it then appeared like you only bought one ticket and no instruction that you needed to click on each family/friend (never needed to do this on the past) to access their ticket to print

All fun and games and got there in the end…but yes it should not be that tricky!!
 

RAF_Patto

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Anyone else got a ticket file on their account for the WHU game? Without actually buying one!

I've just gone onto my account and it said the WHU game was restricted, so I've had a look at my account and found a ticket file for £10 from a backend admin action!

Emailed the club, but wondered if I am the only one?
 

Wise old Bee

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Unfortunately, upon finally reaching my reserved tickets I find that two of my F&Fs, both ST holders, are not included and when I try to add them nothing happens. Could be a trip to the ticket office. Still, nice beer at Strand on the Green, stroll around the area and visit the club shop perhaps.
 

Alex

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Anyone else got a ticket file on their account for the WHU game? Without actually buying one!

I've just gone onto my account and it said the WHU game was restricted, so I've had a look at my account and found a ticket file for £10 from a backend admin action!

Emailed the club, but wondered if I am the only one?
its your reserved ticket
 

hobbsy

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WH sold out
No its not, if you've already bought your ticket it will show as sold out.

Unless all the members ones have gone, but then you can wait to see which ST holders don't buy.
 

tipsey

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Tickets for the Man U game went on sale on Monday till Thursday I can't understand why they get 4 days I sure 2 days would have been plenty of time.Then hopefully if any left members can buy.
 

belvederebee

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No its not, if you've already bought your ticket it will show as sold out.

Unless all the members ones have gone, but then you can wait to see which ST holders don't buy.
Didn’t realise. Must say, I was surprised.
 

badgerbee

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No its not, if you've already bought your ticket it will show as sold out.

Unless all the members ones have gone, but then you can wait to see which ST holders don't buy.
Yeah, I guess it means all the "non-ST allocation" has been sold to Members.
Imagine a fair few more will become available, once the ST window for securing seats expires.
 

Judio1999

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Season Ticket Holders and Members will be able to book their places for Valencia from 5pm today
 
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