Stewarding in New Road (Bans given to 2 supporters)

Status
Not open for further replies.

RoyBee

Active member
Joined
18 Jan 2001
Messages
6,079
Reaction score
2
Location
Bagshot
I'm am appalled that the club have done this. Shocking and humiliating for these lifelong fans. Honestly, I do not think I would return if this happened to me. I am so angry about this. We have a responsibility to make this steward aware of our feelings about this.
 

Wise old Bee

El Viejo Zorro Plateado
Joined
7 Apr 2000
Messages
9,909
Reaction score
2,068
Location
Sudbury Hill
Perhaps a ceremony where supporters on the New Road drape scarves etc. over these two empty seats at the same time in the game that these two supporters were thrown out and we have a minutes applause? Or perhaps a minutes ritual abuse.... Perhaps we could agree on an actual minute in the game so that us foul-mouthed vulgarians on ER can join in.
 

Adam

Active member
Joined
16 Jan 2004
Messages
4,992
Reaction score
489
Location
Camberley
So that's now TWO departments (marketing and match day operations) - that we know of so far - that Mark Devlin has given the respective HOD scope to do as they please with no accountability.

Strange, because it seems completely at odds with the owners own philosophy and business ethics. I remember a certain Manager and Director of Football who wanted similar powers in their roles, and we all know how that ended.

Or perhaps it is a total coincidence that these two areas of the club are directly affecting long standing supporters (traditionally working class/ 'JAM' lol) adversely at around the same time as other Lionel Road related initiatives are kicking off....

Well so long as they can add "Increased match day spend per supporter by X%" and "Achieved year on year attendance growth despite club selling its best players every transfer window" to their LinkedIn profiles then I guess everyone's happy.
 

Houghton Bee

Well-known member
Joined
10 Jul 2001
Messages
14,345
Reaction score
1,611
Location
Houghton Regis
Perhaps a ceremony where supporters on the New Road drape scarves etc. over these two empty seats at the same time in the game that these two supporters were thrown out and we have a minutes applause? Or perhaps a minutes ritual abuse.... Perhaps we could agree on an actual minute in the game so that us foul-mouthed vulgarians on ER can join in.

16th minute would seem appropriate
 

To Bee Someone

Active member
Joined
2 Dec 2009
Messages
7,604
Reaction score
779
Location
Isleworth
Joke decision. Just glad those two chaps will take on the chin. If it was me I'd be fuming and may never come back. But that's just me atm. This club is a farce this season.
 
OP
Doovster

Doovster

Well-known member
Joined
2 Oct 2007
Messages
10,532
Reaction score
1,511
Location
Flackwell Heath, The Shire
Absolute disgrace. I reckon around 10-15 of us should've therefore been banned for our actions that same Saturday afternoon. I admit to telling most of the so called response squad and 016 to F Off quite a number of times as the event unfolded.

Gutted for BTD and Calzey.
 

Isleworth_Bee

Well-known member
Joined
18 Jan 2005
Messages
25,994
Reaction score
5,966
Location
Basingstoke
Just a thought................. Why dont we get a generic letter/email set up that we can all forward onto Devlin etc to get our level of disgust across..................... I would write one up but feel i may be called next due to content.

Just an idea. May help BTD.
 

Isleworth_Bee

Well-known member
Joined
18 Jan 2005
Messages
25,994
Reaction score
5,966
Location
Basingstoke
Disgusting way for the club to treat one of its most loyal fans.
 

Banana

Supergrass
Joined
7 Apr 2000
Messages
84,469
Reaction score
20,567
Location
London
Just a thought................. Why dont we get a generic letter/email set up that we can all forward onto Devlin etc to get our level of disgust across..................... I would write one up but feel i may be called next due to content.

Just an idea. May help BTD.

There is a Board Meeting tomorrow evening.

It's ccrown@brentfordfc.co.uk (Lord Crown of Crown House) . But be sure to include a pic of you with a minor celebrity so that he is suitably impressed and therefore give you appropriate attention.
 

wanderer paul

https://brentfordfcmemorabilia.wordpress.com/
Joined
28 Oct 2002
Messages
52,327
Reaction score
4,555
Location
Brentford
There is a Board Meeting tomorrow evening.

It's ccrown@brentfordfc.co.uk (Lord Crown of Crown House) . But be sure to include a pic of you with a minor celebrity so that he is suitably impressed and therefore give you appropriate attention.

Has anyone got a half and half scarf I can borrow? The Chelsea one? I can add that to the email as well as a picture of me and Shona McGarty (Whitney from Eastenders) as I delivered to her a while back! lol
 

wanderer paul

https://brentfordfcmemorabilia.wordpress.com/
Joined
28 Oct 2002
Messages
52,327
Reaction score
4,555
Location
Brentford
I'd take advice too, before signing and admitting to any guilt. Speak to BIAS and even the FSF first.
 

Babbelfish

Active member
Joined
28 Apr 2000
Messages
1,905
Reaction score
378
Shame on you Devlin. Treat our fans like this but allow oppo fans to continually take the piss out of us in our own ends. Off the top of my head, Portsmouth, Leeds, Celtic, Brum Scum. Is this the Club MB wants because I don't believe for one minute it is? Instead of banning our loyal fans, why don't you ensure away fans are not in our ends? When they are, why aren't your employees getting them out before they incite trouble. In short, you & the Stadium Manager do your jobs correctly and loyal fans wouldn't be treated in this way. Shameful treatment.

Very well put. Hope that BIAS take this up.
 

RoyBee

Active member
Joined
18 Jan 2001
Messages
6,079
Reaction score
2
Location
Bagshot
I've asked Mark Devlin on Twitter if he considers this outcome fair and proper. He has replied to say he will speak to the Ops Team to understand the reasoning behind the decision.

For what it's worth, I think Mark is a decent man. Fair play to him responding to me and I hope some good comes of me flagging this to him.
 

Banana

Supergrass
Joined
7 Apr 2000
Messages
84,469
Reaction score
20,567
Location
London
I now have a honestly held belief that the senior executives at the club just don't care anymore.
 

Banana

Supergrass
Joined
7 Apr 2000
Messages
84,469
Reaction score
20,567
Location
London
I've asked Mark Devlin on Twitter if he considers this outcome fair and proper. He has replied to say he will speak to the Ops Team to understand the reasoning behind the decision.

For what it's worth, I think Mark is a decent man. Fair play to him responding to me and I hope some good comes of me flagging this to him.

Please expect a standard response as Mark was involved in this process.
 

aawharris

Doesn't do well with idiots.
Joined
15 Apr 2009
Messages
4,010
Reaction score
457
Location
Langley, Hants
Absolutely fantastic way of getting the fans behind the team for what is a bloody HUGE match this weekend.
 

Les Beeavinu

Administrator
Joined
5 Aug 2002
Messages
59,878
Reaction score
8,358
Location
Sandhurst
The problem with signing things is you don't know how the information is to be used. Have they made it clear when this 'record' will be expunged? There must be a time expiry of not very long before the slate is wiped clean. I would suggest this is an infringement on your rights if left in place and probably illegal.
 

moribee

moribee
Joined
6 Apr 2000
Messages
7,801
Reaction score
812
Location
East Colnbrook
I have facebook messaged Mr Benham to step in for BTID and friend and know he has read it. I strongly believe he needs to do something for them. I took the opportunity to apologise to him for my incident though made it clear it's a separate incident.
Have to understand that it's not automatically easy for an owner to jump in but just wanted him to be aware of the overkill.
 

Travel Tavern Bee

Active member
Joined
5 Dec 2004
Messages
4,671
Reaction score
764
Location
Ashford MIddx (not bloody Surrey)
Has anyone got a half and half scarf I can borrow? The Chelsea one? I can add that to the email as well as a picture of me and Shona McGarty (Whitney from Eastenders) as I delivered to her a while back! lol

I wouldn't mind delivering to her ......lol
 
Joined
11 Jun 2005
Messages
20,320
Reaction score
1,341
Location
Berkshire
Nothing in the reg's even mention it........like I said the FSF are fighting these things already and they (on the site link) have some useful info about these types of things.

Have already been in contact with Amanda at the FSF, very helpful. Awaiting her call back.
 

Banana

Supergrass
Joined
7 Apr 2000
Messages
84,469
Reaction score
20,567
Location
London
There is a Board Meeting tomorrow evening.

It's ccrown@brentfordfc.co.uk (Lord Crown of Crown House) . But be sure to include a pic of you with a minor celebrity so that he is suitably impressed and therefore give you appropriate attention.

I should add, please remember to address him by his preferred title:

"Lord Crown of Crown House"
 

Les Beeavinu

Administrator
Joined
5 Aug 2002
Messages
59,878
Reaction score
8,358
Location
Sandhurst
This sounds like made up kangaroo court sanctions. Does BIAS know if there's a customer charter that states this procedure could be applied? Is it in our season ticket ts and cs?
 

Lush55

Active member
Joined
31 Jul 2014
Messages
5,106
Reaction score
597
Location
King's Lynn
The problem with signing things is you don't know how the information is to be used. Have they made it clear when this 'record' will be expunged? There must be a time expiry of not very long before the slate is wiped clean. I would suggest this is an infringement on your rights if left in place and probably illegal.

A behavioral contract is NOT legally binding and can only be agreed by both parties.

It is something that Brentford FC CANNOT force any individual to sign.
Not knowing the full circumstances but reading what has been posted a warning (slap on the wrist) should be sufficient, there was also no charge bought by the Police.

Even behavior contracts used in ASBO cases are only used once 2/3 warnings have been issued,say in the instance of housing tenants or youth offenders in ASBO cases.
I know this as I used to work with the above during my time as a Community Development Officer.

Brentford FC or the Police even cannot make you sign anything and I am sure there will bee uproar should they enforce an even more substantial "sentence".
Sign it and they have you by the short and curlies forever,just sticking two fingers up can be classed as breach.

DONT SIGN and seek the help of FSF if still not sure.
The club are overstepping the mark and the stewards are agency who should all hold SIA license, it is probably the agency pulling the strings.
 

South Acton Bee

Ashford Middlesex Bee now
Joined
19 May 2000
Messages
4,758
Reaction score
104
Location
ashford surrey
Do not sign anything and seek advice like your doing ! Brentford are way out line on this !
 

Banana

Supergrass
Joined
7 Apr 2000
Messages
84,469
Reaction score
20,567
Location
London
Unfortunately there may be some background here. BTD didn't "help the club" with a recent incident involving a lineswoman and a player. This may be his payback.
 

aawharris

Doesn't do well with idiots.
Joined
15 Apr 2009
Messages
4,010
Reaction score
457
Location
Langley, Hants
Unfortunately there may be some background here. BTD didn't "help the club" with a recent incident involving a lineswoman and a player. This may be his payback.

In that case, should have been a 5 match ban :)
 

BeeHomeSoon

Active member
Joined
10 May 2007
Messages
4,979
Reaction score
604
Location
'Ayes
Unfortunately there may be some background here. BTD didn't "help the club" with a recent incident involving a lineswoman and a player. This may be his payback.

Did the player in question sign a good behaviour order as a result?
 

BIAS

Member
Joined
23 Jan 2001
Messages
918
Reaction score
1
Location
www.bias.org.uk
We have been in contact privately with those involved.

BIAS have a direct line to the FSF National Council so even if we can't help directly we can certainly help opening dialogue with the FSF.
 

davidccpigeons

Active member
Joined
14 Nov 2010
Messages
1,413
Reaction score
71
While it is still, as far as I know, an offence to swear in public, it is not enforced these days. Too much of it going on. However, I was impressed a few weeks back when a Brentford landlord had a quiet word with a bellicose fan swearing abusively close to ladies and children (one of which seemed to belong to the loud mouth). Solving problems with a quiet word should be in the stewards' training manual.
 

B2B

Active member
Joined
21 Mar 2001
Messages
4,332
Reaction score
82
Location
Sydney, Australia
very disappointed with the outcome - take proper advice and don't sign anything until you have. Once offered and if deemed to be appropriate sanction by the powers that be I'd imagine they can't withdraw it (subject to how it was presented to you obviously i.e. subject to your signing the XYZ document no further action blah blah), irrespective if you truly believe you have been singled out and make scapegoats then I'd be inclined to tell them to 'stuff it'...

Get your Ealing Road tickets sorted by a 'friend' for Saturday and turn up in Burton gear (and you'll be ignored for the game...)
 

aawharris

Doesn't do well with idiots.
Joined
15 Apr 2009
Messages
4,010
Reaction score
457
Location
Langley, Hants
very disappointed with the outcome - take proper advice and don't sign anything until you have. Once offered and if deemed to be appropriate sanction by the powers that be I'd imagine they can't withdraw it (subject to how it was presented to you obviously i.e. subject to your signing the XYZ document no further action blah blah), irrespective if you truly believe you have been singled out and make scapegoats then I'd be inclined to tell them to 'stuff it'...

Get your Ealing Road tickets sorted by a 'friend' for Saturday and turn up in BURTON gear (and you'll be ignored for the game...)

Other mens outfitters are available.
 

Voice from the Braemar

Well-known member
Joined
25 Jan 2001
Messages
21,416
Reaction score
3,862
Location
finest Surrey
Very well put. Hope that BIAS take this up.

why have they not already ?????????? would be nice to hear some sort of response from them..........bfc are completely taking the urine with this ludicrous decision,,,,,,next we'll be told that steward 016 has been given a promotion and wage rise for ridding the club of its hooligan support.......and im not joking either unfortunately ;)
 

Banana

Supergrass
Joined
7 Apr 2000
Messages
84,469
Reaction score
20,567
Location
London
why have they not already ?????????? would be nice to hear some sort of response from them..........bfc are completely taking the urine with this ludicrous decision,,,,,,next we'll be told that steward 016 has been given a promotion and wage rise for ridding the club of its hooligan support.......and im not joking either unfortunately ;)

Haven't you heard? He's been invited to the CEO's personal sunbed
 

BURFORD BEE

Active member
Joined
24 Jan 2011
Messages
9,538
Reaction score
1,408
Location
Staines
I'm am appalled that the club have done this. Shocking and humiliating for these lifelong fans. Honestly, I do not think I would return if this happened to me. I am so angry about this. We have a responsibility to make this steward aware of our feelings about this.

I'm ******* sure I wouldn't!
 

Old B

Active member
Joined
3 Feb 2002
Messages
2,687
Reaction score
556
Location
Anywhere, roots in Hanwell
BTid, who did you end up meeting with, sounds from his reply to a tweet like it wasn't Devlin?
As I see it the problem is when an underling makes a decision the boss usually backs them in public, (no matter how ludicrous) and then gives them a rollicking in private, the boss wouldn't want to undermine the Stadium manager, Safety Officer or stewards in public or set a "weak" precedent. This doesn't help in this situation, just inflames things more.
 

FlyBee

Active member
Joined
29 Apr 2007
Messages
6,195
Reaction score
540
Just to try and lighten the mood...

On the first day of Christmas, Mark Devlin gave to me, a giant fekkin TV gantry.

On the second day of Christmas Mark Devlin gave to me, two banning orders and a giant fekkin TV gantry.

On the third day of Christmas Mark Devlin gave to me, three dodgy stewards, two banning orders and a giant fekkin TV gantry.

On the fourth day of Christmas Mark Devlin gave to me, four footed wasp, three dodgy stewards, two banning orders and a giant fekkin TV gantry.

On the fifth day of Christmas Mark Devlin gave to me, five onion rings! Four footed wasp, three dodgy Stewards, two banning orders and a giant fekkin TV gantry.

On the sixth day of Christmas Mark Devlin gave to me, six REDS flags, five onion rings! Four footed wasp, three dodgy Stewards, two banning orders and a giant fekkin TV gantry.

On the seventh day of Christmas Mark Devlin gave to me, seven Cliff Crown tweets, six REDS flags, five onion rings! Four footed wasp, three dodgy Stewards, two banning orders and a giant fekkin TV gantry.

On the eigth day of Christmas Mark Devlin gave to me, eight super recipes, seven Cliff Crown tweets, six REDS flags, five onion rings! Four footed wasp, three dodgy Stewards, two banning orders and a giant fekkin TV gantry.

On the ninth day of Christmas Mark Devlin gave to me, nine league defeats, eight super recipes, seven Cliff Crown tweets, six REDS flags, five onion rings! Four footed wasp, three dodgy Stewards, two banning orders and a giant fekkin TV gantry.

On the tenth day of Christmas Mark Devlin gave to me, ten previous clubs, nine league defeats, eight super recipes, seven Cliff Crown tweets, six REDS flags, five onion rings! Four footed wasp, three dodgy Stewards, two banning orders and a giant fekkin TV gantry.

On the eleventh day of Christmas Mark Devlin gave to me, eleven marketeers marketing, ten previous clubs, nine league defeats, eight super recipes, seven Cliff Crown tweets, six REDS flags, five onion rings! Four footed wasp, three dodgy Stewards, two banning orders and a giant fekkin TV gantry.

On the twelth day of Christmas Mark Devlin gave to me, twelve point customer charter, eleven marketeers marketing, ten previous clubs, nine league defeats, eight super recipes, seven Cliff Crown tweets, six REDS flags, five onion rings! Four footed wasp, three dodgy Stewards, two banning orders and a giant fekkin TV gantry
 

Isleworth_Bee

Well-known member
Joined
18 Jan 2005
Messages
25,994
Reaction score
5,966
Location
Basingstoke
The club really are doing their best to make themselves look stupid and p**s off their fan base at the same time.
 

unBEEliveable

Active member
Joined
19 Jul 2006
Messages
3,515
Reaction score
1,211
Location
Thame, Oxon
So disappointed to hear the result of this incident being a one match ban for two loyal fans it stinks and is depressing to hear about.

I have to say there seems to be a large number of stewards with a total lack of common sense and a hyper inflated sense of self importance.

There is one in particular in the "line" on coming through the turnstiles who for whatever rediculous reason has decided that he needs to check the little bag that my dad brings to games. Now my dad, bless him, has parkinsons and just about manages to stagger through the turnstiles without falling over every game only to be now confronted by this jobsworth who decides he needs to check his bag.

If you saw my dad he would be about as far removed from a potential trouble maker as you could find but this jobsworth doesn't want to do a cursory tap of the bag and on your way which maybe wouldn't be so bad. However this guy "needs to look inside properly" so my dad, you know the one who struggles with mobility barely standing straight is asked to open the bag up, so first time he is stopped my dad is clearly struggling to get the bag around to the front and "jobsworth" just stands there not even making an attempt to help him. I've been watching this go on as I am coming through the turnstile so catch up to my dad and swing the bag around for my dad and tell the steward "go on bloody look in it then"(how have I not been banned I'll never know) he mutters about policy to check all bags so as not to discriminate. I thought what a bjellend and went off to enjoy the game while feeling a little peed off as was dad.

Anyway so fast forward to the next game (brum) by which time Dad has managed to have a fall and break a bone in his finger and wrist so is in a cast yep the elderly chap with parkinsons is having even more mobility issues than normal :( So this time we abandon our normal ritual of entering the same turstile every game and enter through the side gate. No sooner has my dad gotten throught he is set upon again by the same said jobsworth I mean seriously where the hell is the common sense in this situation. My dad clearly upset and feeling targeted by the same jobsworth two games in a row swings his bag around with his one good hand and it falls on the floor. So what does jobsworth do? Yeah he stands there like a self important un-caring jobsworth and makes no attempt to help my dad pick it up so he can complete his "critical security check". So once again I pick it up and tell the steward to get on with it.

Having read this thread on Saturday I was going to post my little stewarding highlight of the day but didn't want to take away the focus from a very serious issue for a couple of fellow loyal bees fans and I also have to admit feeling a bit of loyalty to not paint the club in a negative way as, in the past, when dad has had a couple of issues inside the groungs the response has been fantastic but having heard the verdict handed down I was dismayed.

My Dad has been brigning said bag to the games for the past 3 years, it has his medication and water to take his medication and some tissues normally. In those three years he has been asked to stop so they can search the bag a total of two times and both times at the last two home games by said same jobsworth. I have seen stewards clock the bag before and then they clock Dad and common sense prevails and he is allowed through. Thing is it's also the way the search is conducted it's not an apolgetic oh its policy I have to do it let's all have a laugh about it cursory search. Far from it - it's a stoney face un-compassionate josbworth treating like he was searching the bag of a prime suspect trouble maker.

I can only hope the same jobsworth is not on duty or doesn't clock Dad coming in at Burton on Saturday as I may need to give him a piece of my mind and, sadly, we now know where that will lead to :(

Apologies for a bit of thread derailment here (but needed a rant) and best wishes to those guys in overturning this harsh punsishment!
 

andy58bee

Member
Joined
23 Nov 2009
Messages
898
Reaction score
58
Location
Hampton
I worked as a steward at the club for eleven years between 1989 and 2001. I was sworn at many more times than I could possibly count both by Bees fans and opposition supporters. Some of that was just mickey taking some just plain nasty I always found the best way to deal with it was humour particularly if that humour was directed at myself. That always seemed to go down well. Treat people properly and most people will react well. I did not witness this incident but from what I've heard if the stewards involved had just said that ejecting the away supporters was in hand the heat would have been taken out of the situation. They of course should then have made sure that action was taken. if you can't take a bit of abuse don't become steward.
 
Status
Not open for further replies.
Top Bottom