The Club Shop (1 Viewer)

beetee

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Did you get a really good deal on a box of slightly imperfect key rings by any chance?
Wish I had... With all the frenzy that's been whooped up over these bad boys could be worth a few Bob now
 

Banana

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I know the grand sum of **** all about retail but with a little effort, I honestly think I could give that shop a go - and make it work.

I’d start by not ordering 500 of one type of key ring (forget about the cock up) for a club with a core support of about 7000 punters....
Likewise re retail. I don’t have that much experience from the other side either. I’m not exactly a shopaholic

But 500 key rings?

I’m not chiding what is obviously a difficult job (after all what should one have in BFC “superstore”?). I would have though high margin official kit supplier stuff. Polo shirts and other similar clothes that last until Kurt changes the badge again. Mugs, key rings and other incidentals on the same basis.

500 key rings could be obtained in the never never (or extended credit terms as you may know them) and sold over many season one assumes.

Trouble is, cock up an order of that magnitude and that’s a few seasons in one ****ed. I do hope it was a supplier error.

I know it has all rather been tongue in cheek on this #gate, which pales into insignificance compared with pitches and ticketing systems. However it’s probably not immaterial

Anyway good to see that The new CEO has some real meat to get his teeth sunk into :D
 

Jezybee

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500 key rings is almost certainly the minimum order. And if it wasn't for the cock up, who cares if it takes ten seasons to sell them?
However, one explanation for the Est 1819, and possibly confirmed by the 18/19 written on the box containing the key rings in the club shop, is that it was indeed supposed to signify the 2018/19 football season, with the “EST” preceding it as the main mistake (you may also expect a / between 18 and 19). Indeed, why would the same information as on the crest be duplicated?

If the above theory is correct, the 1819 addition gives the merchandise a “best before” date; this season. Maybe there was an expectation that the majority of the 500 would be sold before May 2019 with the remainder discounted and sold next season.

With the publicity this thread has generated the club shop may need to double down on their order!
 

Edmundo

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On an item like this, you would be absolutely crazy to put a timestamp on it. A team like Arsenal could justify it, perhaps, but I doubt even they would do so.
 

Jezybee

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On an item like this, you would be absolutely crazy to put a timestamp on it. A team like Arsenal could justify it, perhaps, but I doubt even they would do so.
Wholeheartedly agree.

But also remember, they ceased to exist in October 2018 but were in the club shop in Jan 2019! Schrodinger’s key rings?
 

wibs

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Brentford FC . Established just before 20 past 6 in the evening
 
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Just to give a bit of balance we must have spent three to four hundred pounds in the shop this season and are very happy with the quality and price of everything we've bought.
Also been very well treated by Chris and all the staff.
Not disputing your statement but what did you find in the shop to spend over £300 on? Interested as without the kit there appeared very little quality in the shop, and the kit isn't particularly good.
 

Guildford Bee

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I would suggest the club would be well advised to look at how well the KLM 80s remake shirt sold and take it from there...
 

beetee

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Not disputing your statement but what did you find in the shop to spend over £300 on? Interested as without the kit there appeared very little quality in the shop, and the kit isn't particularly good.
Actually made a list of what we've bought before I posted so here goes
1 Adult Home Shirt with name and number (wife)
2 x Adidas Black & Red Polos
Ladies Polo
Ladies Hoody
Ladies tracksuit Bottoms
Woolly Hat
Mens Hoody
Home Shirt with name and number (daughter)
Blanket
Christmas Jumper
Ladies Coat
Scarf
2 x mugs
Woolley Hat
2 x scarf
Keyring (sadly not the one mentioned in this thread :) )

When I added all this up if my maths are correct it came to £345.00
 
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Actually made a list of what we've bought before I posted so here goes
1 Adult Home Shirt with name and number (wife)
2 x Adidas Black & Red Polos
Ladies Polo
Ladies Hoody
Ladies tracksuit Bottoms
Woolly Hat
Mens Hoody
Home Shirt with name and number (daughter)
Blanket
Christmas Jumper
Ladies Coat
Scarf
2 x mugs
Woolley Hat
2 x scarf
Keyring (sadly not the one mentioned in this thread :) )

When I added all this up if my maths are correct it came to £345.00
Have to be honest none of what you've bought I liked, well done though.
 

beetee

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Have to be honest none of what you've bought I liked, well done though.
That's fair enough everyone to their own... Some stuff for example the ladies coat for £26 I think is a real bargain
 

nick logan

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Actually made a list of what we've bought before I posted so here goes
1 Adult Home Shirt with name and number (wife)
2 x Adidas Black & Red Polos
Ladies Polo
Ladies Hoody
Ladies tracksuit Bottoms
Woolly Hat
Mens Hoody
Home Shirt with name and number (daughter)
Blanket
Christmas Jumper
Ladies Coat
Scarf
2 x mugs
Woolley Hat
2 x scarf
Keyring (sadly not the one mentioned in this thread :) )

When I added all this up if my maths are correct it came to £345.00
Fair play mate , well done
 

Silly Hat

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I would suggest the club would be well advised to look at how well the KLM 80s remake shirt sold and take it from there...
They could contact the Thai guy on eBay who’s been advertising a really good reproduction of the 1980 Adidas home shirt, complete with Adidas old skool badge and three stripes (described in the GP book as ‘the best shirt ever)*

* I’ve contacted the seller and asked him what would be the minimum order for him to make a batch of these shirts #GPGPopUp #AlternativeClubShop
 
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sonofabee

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I would suggest the club would be well advised to look at how well the KLM 80s remake shirt sold and take it from there...
We had a great opportunity on 70’s themed game a couple of months ago to market retro kit, rosettes, badges, scarves and signed posters by legends but focused on American cheerleaders on the pitch, go figure?
 

Guildford Bee

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They could contact the Thai guy on eBay who’s been advertising a really good reproduction of the 1980 Adidas home shirt, complete with Adidas old skool badge and three stripes (described in the GP book as ‘the best shirt ever)*

* I’ve contacted the seller and asked him what would be the minimum order for him to make a batch of these shirts #GPGPopUp #AlternativeClubShop
I would imagine it’s not as straightforward as that as they would have to be licensed manufacturers but it does seem obvious to me that the club should be asking fans what other shirts they would like a reissue of and then getting in touch with Copa who make them. With bricks and mortar retail dying on its arse merchandising for a club the size or ours is a very challenging job but I would’ve thought the speed at which those 88 (I think) tops sold shows there is still demand for Brentford gear if we get it right.

I had a quick look in there on Tuesday and thought the quality of the fare on either (particularly the non-Adidas stuff) was dreadful. The scarves look awful with the new badge appearing pixelated.

It’ll be interesting to see what the new kit suppliers (think I read Umbro on here somewhere?) come up with.

Either way the club has got it absolutely right opting for pop up stores IMO.
 

wanderer paul

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Ah, old school.....
 

Banana

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That was a full-price item btw. Not discounted old stock!
 

Silly Hat

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I would imagine it’s not as straightforward as that as they would have to be licensed manufacturers but it does seem obvious to me that the club should be asking fans what other shirts they would like a reissue of and then getting in touch with Copa who make them. With bricks and mortar retail dying on its arse merchandising for a club the size or ours is a very challenging job but I would’ve thought the speed at which those 88 (I think) tops sold shows there is still demand for Brentford gear if we get it right.

I had a quick look in there on Tuesday and thought the quality of the fare on either (particularly the non-Adidas stuff) was dreadful. The scarves look awful with the new badge appearing pixelated.

It’ll be interesting to see what the new kit suppliers (think I read Umbro on here somewhere?) come up with.

Either way the club has got it absolutely right opting for pop up stores IMO.
This ^

Asking the fans in a really quick online poll would be easy and quick. Retro gear sells, so max it up.

Fundamentally I do think the club shop is not up to the mark. Ludicrously overpriced Adidas stuff with ironed-on badges, a genuinely rubbish Bees Originals range, three types of scarf, one baseball hat on offer, some footballs (including ones with a now defunct badge), some bedding*, and some stationery stuff is not at all impressive. Add in a keyring that suggests Brentford was founded in the same year as the Peterloo Massacre and its time for a (massive) change. I do think the portakabin in in the car park was better run and stocked. Bit of a sad indictment.

*I bought a duvet set. Plus a retro shirt (typical club shop story with that one), baseball cap, and football (new badge, not old).
 
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Banana

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So here's the results of the inquiry:

Chronology:
Ordered in May
Arrived in Late August/September
They when on sale but were withdrawn once the error was spotted. (The date of this was not known by Cliff)
The key rings were sent make to the supplier. However, one box was left mistakenly by the printer.
It is thought that the box was taken out of the stockroom when stocktaking, but they were not on sale
2 people went into the shop asking to buy them.
 

wanderer paul

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So here's the results of the inquiry:

Chronology:
Ordered in May
Arrived in Late August/September
They when on sale but were withdrawn once the error was spotted. (The date of this was not known by Cliff)
The key rings were sent make to the supplier. However, one box was left mistakenly by the printer.
It is thought that the box was taken out of the stockroom when stocktaking, but they were not on sale
2 people went into the shop asking to buy them.
Eh?

The keyrings were on sale and on the rack in front of the tills. More lies. Is this man, CC, for real? Does he live in his own world of everything is hunkey-dorey? Cliff Clown more like.
 

Banana

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Eh?

The keyrings were on sale and on the rack in front of the tills. More lies. Is this man, CC, for real? Does he live in his own world of everything is hunkey-dorey? Cliff Clown more like.
The box that Brentford Bob pictured at the last game contained key rings that were not on sale...
 

Jezybee

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So here's the results of the inquiry:

Chronology:
Ordered in May
Arrived in Late August/September
They when on sale but were withdrawn once the error was spotted. (The date of this was not known by Cliff)
The key rings were sent make to the supplier. However, one box was left mistakenly by the printer.
It is thought that the box was taken out of the stockroom when stocktaking, but they were not on sale
2 people went into the shop asking to buy them.
Still doesn’t quite tie with Silly Hat’s posts of 28th and 30th December 2018. Unless he meant they were in a box on the right under the counter where you pay. Not sure of the proximity to the printer???

Went there today (brother’s down from Scotland...

...BTW we’re selling a key ring with ‘EST. 1819’ round the rim. When my brother pointed out that he doubted that Wellington was around when Brentford was formed, the guy behind the counter said ‘we know, but it was too late to change it after they arrived’. WTF?!?!?! So, the club shop would sell shirts embroidered ‘Bentford’ or signs saying we play at ‘Griffin Stadium’? ��

All in all, a really amateur set up I think.
Yes, I’m afraid it’s true. The keyrings are on the right under the counter where you pay. They say Brentford was established in 1819. Rather than bin the lot, or send them back to the manufacturers saying ‘ nah, you got the date wrong, we ain’t paying’ they’re on sale. Today.
 

wanderer paul

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The box that Brentford Bob pictured at the last game contained key rings that were not on sale...
I bought one from the rack that had the key rings on!!

I asked the shop assistant re the date. He said it should’ve been season 18/19. But, as mentioned, why have a key ring for one season?!?

It should’ve been 1889 and someone cocked up. But they were on sale.
 

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Being a collectible geek like Paul, I also bought one since this became a story on the GPG. Looked like the last one on the rack although when queuing to pay I did notice a box by the till which had random items inside including some of these keyrings
 

Silly Hat

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Still doesn’t quite tie with Silly Hat’s posts of 28th and 30th December 2018. Unless he meant they were in a box on the right under the counter where you pay. Not sure of the proximity to the printer???
I’m afraid to say that whoever provided the ‘enquiry’ findings to Banana is...... (how can I say this politely?) either misinformed or being economical with the truth. When I visited the club shop the famous key rings were on sale, on the rack under the counter. Not in a box in front of the counter/behind the counter. They were on the rack. For sale. As others have witnessed too.

Rather annoyed by both the inference from the enquiry individual that I have been lying, and that the club (if that’s who Banana got the results from) is content to keep digging this hole for themselves, and continue to maintain an untruth.

Of course, keyringate is very trivial. But it worries me that the club employ at least one member of staff who’s happy to mislead both the club and its supporters in such a nonchalant manner.
 

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I’m afraid to say that whoever provided the ‘enquiry’ findings to Banana is...... (how can I say this politely?) either misinformed or being economical with the truth. When I visited the club shop the famous key rings were on sale, on the rack under the counter. Not in a box in front of the counter/behind the counter. They were on the rack. For sale. As others have witnessed too.

Rather annoyed by both the inference from the enquiry individual that I have been lying, and that the club (if that’s who Banana got the results from) is content to keep digging this hole for themselves, and continue to maintain an untruth.

Of course, keyringate is very trivial. But it worries me that the club employ at least one member of staff who’s happy to mislead both the club and its supporters in such a nonchalant manner.
I'd guess that they took some off sale that were by the other keyrings but didn't realise they were also displayed under the counter front.

I say this because when I bought one I picked it up in the main racks, not the counter.
 

Banana

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I’m afraid to say that whoever provided the ‘enquiry’ findings to Banana is...... (how can I say this politely?) either misinformed or being economical with the truth. When I visited the club shop the famous key rings were on sale, on the rack under the counter. Not in a box in front of the counter/behind the counter. They were on the rack. For sale. As others have witnessed too.

Rather annoyed by both the inference from the enquiry individual that I have been lying, and that the club (if that’s who Banana got the results from) is content to keep digging this hole for themselves, and continue to maintain an untruth.

Of course, keyringate is very trivial. But it worries me that the club employ at least one member of staff who’s happy to mislead both the club and its supporters in such a nonchalant manner.
It was direct from the Acting CEO. I have witnesses :)

It was read from a piece of paper and suffixed with (IIRC) "according to Mark Devlin"....
 

fallacy

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looking on site the shop is open 10-4 on weekdays; I've just called and there is an automated message saying it is now closed.

Any idea whether it's open today?
 

AB

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Those keyrings are going to be collectors items
 

jlove

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Someone's beaten them to it with the half-and-half scarves...
 

BeeHomeSoon

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In my honest opinion I feel that the club shop has gone down hill I go in there every Saturday and it’s just bad attitude from everyone and the manger is just pure and utterly rude to his staff and sometimes when I’ve been in there he’s ignored fans and on some occasions been rude to fans which then I don’t bother going in the club shop as I just think it so wrong to speak to people like that no manners theses are paying customers and they get treated like that not on
This reads like it was written by Michelle from American Pie...
"This one time at Band Camp"
 

Houghton Bee

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Pretty poor choices for those of us looking to use Christmas as an indoctrination exercise with our babies/youngsters. A 2 pack of t-shirts or some dungarees, a Buzzette toy (Buzzbee has sold out), mini football (probably not really any use to under 2s), that's about it, last seasons mini kits for 2 years and up as well.

I guess the anticipated move away from Adidas in the summer has some influence on what's available but it's a shame we can't offer some more very young children's clothing at least as the designs and quality of the non-Adidas stuff I've seen over the last couple of years has been good.
Made the mistake of ordering the t-shirt two pack for HB Jnr for Christmas. One wash (on baby care or whatever the setting is with nothing more powerful than standard washing powder) and the lettering on the one t-shirt he's worn has faded - like it was painted on in my wife's words.

Pathetic.
 

Marek

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Made the mistake of ordering the t-shirt two pack for HB Jnr for Christmas. One wash (on baby care or whatever the setting is with nothing more powerful than standard washing powder) and the lettering on the one t-shirt he's worn has faded - like it was painted on in my wife's words.

Pathetic.
Was there some kind of small print that read: "single use only" ?
 

w7 bee

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Made the mistake of ordering the t-shirt two pack for HB Jnr for Christmas. One wash (on baby care or whatever the setting is with nothing more powerful than standard washing powder) and the lettering on the one t-shirt he's worn has faded - like it was painted on in my wife's words.

Pathetic.
I always turn t-shirts inside out in wash and iron that way also. They are normally quite good in shop for returns.
 

Houghton Bee

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I always turn t-shirts inside out in wash and iron that way also. They are normally quite good in shop for returns.
Wife put it through the wash inside out, every precaution taken!
 

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Absolute rubbish today. Empty shelves all round, plus the usual racks of multiple clothing in Small only, plus bargain racks of one offs from a few seasons back in either XS or XXXXXXXXXXXXL.

Overheard an employee admitting this but then saying “well, the season is nearly over”.

Waiting now for the Chief Executive/Whatever to deny this and claim that in fact the shop’s shelves are absolute overflowing with good value, high quality goods etc etc and that they never, ever sold Est.1819 keyrings
 

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Absolute rubbish today. Empty shelves all round, plus the usual racks of multiple clothing in Small only, plus bargain racks of one offs from a few seasons back in either XS or XXXXXXXXXXXXL.

Overheard an employee admitting this but then saying “well, the season is nearly over”.

Waiting now for the Chief Executive/Whatever to deny this and claim that in fact the shop’s shelves are absolute overflowing with good value, high quality goods etc etc and that they never, ever sold Est.1819 keyrings
Can't blaim him just yet, he doesn't pick up a wage until 1st March!
 

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Surely it’s obvious they will be running down stock before the new kit supplier takes over
Surely there’s a big difference between the kit supplier and the ‘stuff’ suppliers. There’s no excuse for all the popular retro gear to be now limited to restricted sizes; or for there to be empty shelves where the e.g. crested pint glasses and other such stuff used to be; or a shockingly rubbish range of overpriced casual gear to be on offer. Nothing to do with Adidas at all. There are still six home games to go, at this rate the club shop’s going to look like a charity pop-up by May.

Heading towards summer - no beach towels, no swimming shorts, one type of polo shirt*, no long sleeve casual shirts etc.

All in all - a mismanaged, and indeed rubbish, amateur effort at the moment.

* sorry but I refuse to count Adidas kit with an ironed on badge as worthy of buying
 
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wanderer paul

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I saw someone wearing an Adidas retro Brentford shirt yesterday. Looked very smart but I can’t see the club selling them, anyone seen these around?
They're being sold on eBay. A Thia rip-off that has seen the first one sell for £200!! lol Serioulsy? People will spend £200 on a repro?! lol

The next ones have sold between £25 and £50 IIRC.

View attachment 19709

View attachment 19710

View attachment 19711

View attachment 19712
eBay is your friend. They aren’t official retro but well made, none the less.
I see that the maker in Thailand has now added a green version that was worn during the season 1980/1981!

0D8AA838-43BC-4D8F-B850-81B698061AC1.jpeg
 

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Went in to buy my sons birthday present today a medium sized away shirt. Needless to say none in stock. It’s mid September ffs how can they get it that wrong. I would understand after Xmas but not this. Got him a small one and hope it fits but not impressed . Honestly it was better when it was that portokabin thing in the 90s
 

Downbeat Bee

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Went in to buy my sons birthday present today a medium sized away shirt. Needless to say none in stock. It’s mid September ffs how can they get it that wrong. I would understand after Xmas but not this. Got him a small one and hope it fits but not impressed . Honestly it was better when it was that portokabin thing in the 90s
They don't care about the club shop. It is the opposite of a labour of love for the club.
 

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