Ticketing arrangements for non ST holders 2014/5

hatfieldbee

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Interesting to see MDs interview. There will be no cash turnstiles at GP next season. All match day tickets will have to be purchased in advance if all ticket game, which MD reckons will be upwards of 70 per cent of home matches. For non all ticket games, tickets can only be obtained on the day by purchase from the ticket office. All tickets will be barcoded for use in a reader at the gate. No more turning up at 2.55!
 

GP200

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...............even for cup games??????............
 
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hatfieldbee

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...............even for cup games??????............
He didn't mention cup games, the interview was geared towards the 'excitement' of the league programme being announced. I'd previously thought that the barcoding was for us STHs only through dedicated turnstiles for us only, with cash/ticket turnstiles for the rest, as per previously.
 

RT

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I'm guessing this is to curb away fans getting into home areas if away side sell out
 

Womble Bee

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Good move by the club and all ticketing money control under the Ticket Office instead of turnstiles so makes perfect sense.
 

davidccpigeons

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Makes you wonder how we ever got in when we had regular crowds of 25,000 or 30,000.
 

BURFORD BEE

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Despite the obvious increase in gate due to ST holders and people purchasing tickets in advance I do wonder how the attendance for less attractive games will be reduced due to the difficulty in getting a ticket on the day if someone decides late in the day that they want to go to a match.
 

nick logan

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Despite the obvious increase in gate due to ST holders and people purchasing tickets in advance I do wonder how the attendance for less attractive games will be reduced due to the difficulty in getting a ticket on the day if someone decides late in the day that they want to go to a match.
Is it difficult to walk to the ticket office instead of a turnstile ?
 

kainiemi

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assume there will be checks on the turnstyles to stop an adult entering with a concessionary ticket..(even a ST)
 

Beenut

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For home All ticket games - what is the 'charter? Assuming ST holders don't get option of extra ticket until other categories have the chance to purchase. The points thing is for away allocations isn't it? I know as a BU member who has to now pick and choose games that I'm unlikely to get any away tickets (except the northern mid weeks) and we will be gutted to miss F@lham and Watford) but I'm more concerned about getting home tickets.
 

nick logan

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I have a kids season ticket for girls to share but they wont be able to make it every week, would it be possible to upgrade to an adult for single matches ?
 

Hullbee

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I have a kids season ticket for girls to share but they wont be able to make it every week, would it be possible to upgrade to an adult for single matches ?
Yep not a problem mates did it last season just walked in using the junior season ticket
 

Jay Bee

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I didn't think we'd ever embrace this sort of change at GP with the new stadium being 2-3 years away so they obviously felt there was a serious need.

To make this work the ticket office operation surely needs drastic improvement - i.e. more ticket windows on Braemar Road, please, not just 3!

Stopping an adult getting in with a junior ticket - there'd be someone supervising one side of the gate or the other. If a gate is made concessions only or a concession ticket makes a different buzz / different coloured light upon entry (like at a tube station where it shows "Child" on the screen) this highlights any funny business.
 

Jay Bee

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...............even for cup games??????............
This is covered by the same permutations as the league surely - it depends whether it's an all ticket game or not. Bear in mind the first potential home cup games of the season would be for League Cup R2 or FAC3 - no more "minor" cup matches!

There are notable advantages for the club - no need to put a cash float on 20-30 turnstiles with the admin and security that involves, probably fewer turnstile operators / stewards to deploy at the entrances too.

If we get Accrington at home in the FA Cup and they really think it will influence people's behaviour maybe they'll relax the policy at the time but I can see why, if it's sensible 80% of the time the club would rather make that 100% instead of having 2 separate sets of match day procedures.
 

hobbsy

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For home All ticket games - what is the 'charter? Assuming ST holders don't get option of extra ticket until other categories have the chance to purchase. The points thing is for away allocations isn't it? I know as a BU member who has to now pick and choose games that I'm unlikely to get any away tickets (except the northern mid weeks) and we will be gutted to miss F@lham and Watford) but I'm more concerned about getting home tickets.
The number of tickets allowed per membership category per match is not in the charter. It is decided by the club when a match is declared all ticket, depending on availability.
 

BURFORD BEE

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Is it difficult to walk to the ticket office instead of a turnstile ?
No of course not but I would imagine that it will take a while longer than paying a couple of notes to the turnstile op. Its not a problem to me as I've forked out for a season ticket but I don't see the logic in discouraging paying customers for the sake of keeping a turnstile open in Ealing Road and New Road.
 

BURFORD BEE

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For home All ticket games - what is the 'charter? Assuming ST holders don't get option of extra ticket until other categories have the chance to purchase. The points thing is for away allocations isn't it? I know as a BU member who has to now pick and choose games that I'm unlikely to get any away tickets (except the northern mid weeks) and we will be gutted to miss F@lham and Watford) but I'm more concerned about getting home tickets.
I may be wrong but I believe your assumption to be incorrect.
 

Gee Bee

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Do you reckon my Oyster card might work? :cool:
 

Brian

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Surely the ticket office will have to be upgraded/moved as last season the congestion around it on match days was horrendous. Where to put it though or does it mean knocking down a couple of turnstiles to make more room.
 

Beenut

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I may be wrong but I believe your assumption to be incorrect.
But if we have at least 5k st holders and each buy an extra ticket that either takes us above our home capacity or at a level where there are no tickets for anyone else. I can't think that is a good move for the club to make.
 

Womble Bee

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But if we have at least 5k st holders and each buy an extra ticket that either takes us above our home capacity or at a level where there are no tickets for anyone else. I can't think that is a good move for the club to make.
Last year there were 2,800 ST holders and Orient away gave the Club 2,700. They were offered at 4 per season ticket holder and still didnt sell out to them so Club members will be fine getting home and away tickets
 

Ealing Bee

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Is it difficult to walk to the ticket office instead of a turnstile ?
No, except that at away grounds where I've experienced this, it ALWAYS seems to take so much longer, with excessive queuing etc, than turnstiles.

In fact, at Crawley (two seasons ago) I saw a couple of home fans give up in disgust and just go home. And they'd arrived in good time.

I guess it's the way things are going, but I wonder why clubs can't just issue Members (i.e. non-Season Tkt holders) with a version of an Oyster Card, which they can load up at home/online, then swipe through the turnstiles like you would on the Tube or Bus.

Or they could have an Members App for a Mobile Phone, which would work the same way.
 

BURFORD BEE

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But if we have at least 5k st holders and each buy an extra ticket that either takes us above our home capacity or at a level where there are no tickets for anyone else. I can't think that is a good move for the club to make.
I wasn't commenting on the rights or wrongs of the situation just my understanding of the way it works. I don't think that members will have a problem for many games but people relying on tickets going on general sale are bound to be disappointed for big games. I bought a season ticket to guarantee a seat even though I wont be able to make all of the games, and also to put me close to the top of the queue if I want to buy another ticket. I suspect many other new ST holders had the same motive.
 

MetalBee

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Thing is new season tickets are great and guarantees a good home crowd each game.

Pretty sure there'll be a good 2-3k tickets up for grabs and many season tickets holders won't be all that likely to be getting extra tickets for every game.

Shouldn't be many issues getting tickets if you want them and if for some reason there is a bit of a mad scramble then it is only fair that longer term attendees get a priority over newer ones.

It's like the membership thing.

Points are carried over so the early away games at Dagenham and Bournemouth with smaller allocations should see the existing ticket hlders higher up the que.

Having said that come the penultimate game of the season at Reading I'm pretty sure it'd be balanced out more with the points system awarding those who've got a season ticket regardless of for how long due to number of points acquired by then would mean it'd be the regular away attendees first in the que.
 

JordanBEE

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Stopping an adult getting in with a junior ticket - there'd be someone supervising one side of the gate or the other. If a gate is made concessions only or a concession ticket makes a different buzz / different coloured light upon entry (like at a tube station where it shows "Child" on the screen) this highlights any funny business.
They do similar on buses. If a regular oyster is tapped it bleeps once, if an under 16's oyster is tapped it bleeps three times.
 

hanworthbee

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if there doing away with turnstile operators then they need more staff in the ticket office
 

Beenut

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Last year there were 2,800 ST holders and Orient away gave the Club 2,700. They were offered at 4 per season ticket holder and still didnt sell out to them so Club members will be fine getting home and away tickets
That makes me feel a bit better but you could argue that game was live on sky and an early kick off.
 

Hullbee

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That makes me feel a bit better but you could argue that game was live on sky and an early kick off.
You could also argue it was a promotion decider and there was no excuse to miss it. Those that did missed a quality atomsphere and day out
 

vcmazz

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Do you reckon my Oyster card might work? :cool:
I used to flash my RAC membership card and shout "press", to get three of us round to Ealing Road from New Road at half time a few years back. Not sure if it's the same steward these days though :shrug:.
 

Voice from the Braemar

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I used to flash my RAC membership card and shout "press", to get three of us round to Ealing Road from New Road at half time a few years back. Not sure if it's the same steward these days though :shrug:.
lol i love the good old days :)...........theres actually a few people on here who would probably like to live in a facist or communist dictatorship where you have no freedoms or choices....i bet they cant wait till you have to carry id at all times ;) :rolleyes: :banghead:
 

Garybaldbee

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Reading got 10,000 glory hunters when they built their new stadium and another 5,000+ when they went into the Prem. Hopefully we can attract plenty of glory hunters...
Partly true. People forget that Reading were regularly packing Elm Park out with 11-12,000 for the last couple of years before they moved.
 

nick logan

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No, except that at away grounds where I've experienced this, it ALWAYS seems to take so much longer, with excessive queuing etc, than turnstiles.

In fact, at Crawley (two seasons ago) I saw a couple of home fans give up in disgust and just go home. And they'd arrived in good time.

I guess it's the way things are going, but I wonder why clubs can't just issue Members (i.e. non-Season Tkt holders) with a version of an Oyster Card, which they can load up at home/online, then swipe through the turnstiles like you would on the Tube or Bus.

Or they could have an Members App for a Mobile Phone, which would work the same way.
I think all of us will have to change our habits as regards getting there earlier . Stripes will be getting more custom from me this season
 

PhilE

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....many season tickets holders won't be all that likely to be getting extra tickets for every game...
.... only fair that longer term attendees get a priority over newer ones.
Absolutely agree with regard to tickets being bought for the use of the longer term attendee and ST holders always deserve to be first in line for away matches. However I am not sure that a member who has been to 10-15 matches home and away should be standing in line behind the son of a STs friend who goes to 2 matches a year when he is home from Uni.
 

MetalBee

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Absolutely agree with regard to tickets being bought for the use of the longer term attendee and ST holders always deserve to be first in line for away matches. However I am not sure that a member who has been to 10-15 matches home and away should be standing in line behind the son of a STs friend who goes to 2 matches a year when he is home from Uni.

Hence this bit:

Having said that come the penultimate game of the season at Reading I'm pretty sure it'd be balanced out more with the points system awarding those who've got a season ticket regardless of for how long due to number of points acquired by then would mean it'd be the regular away attendees first in the que.

Basically early in the season those new comers are likely to be behind the longer term fans and quite rightly but as the season progresses it'll be the regular away attendees first in line for tickets to away games, again quite rightly
 

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