Zebra Season Ticket Financing Stopped. What Now?

Chorlton Bee

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Seen a tweet from LUFC Trust acct that Zebra Finance are withdrawing from football season ticket market.
 

nick logan

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Seen a tweet from LUFC Trust acct that Zebra Finance are withdrawing from football season ticket market.

Yikes , thats me not getting one then unless there is gonna be alternative
 
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It did feel a bit weird having to pay for this years season ticket before last season had even ended!

it's been like this for as few years now, a bit cheeky imo but thank gosh for Zebra finance... especially the keep your own seat deadline
 
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They will have to find an alternative to Zebra or risk a much smaller season ticket holder database next season that can’t be allowed to happen.

Big time, i'm sure lots use the Zebra option, hopefully the club were aware of this early enough to arrange alternative.

Just leaves today's pay packet if they need to be renewed by the end of April to keep the seat?

I'll be alright if Barnsley pip Luton to the title and Lincoln win league 2 :D or get lucky on the national next week
 
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Wise old Bee

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£12 a match for us veterans on ER. Whatever happens with LR prices the club have been very fair over this. Is there a plan to have payment over two months as there was last season? Maybe an extension of this to four months or more might help those who previously took the Zebra Finance route.
 

hobbsy

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Houghton Bee

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I'll contact the club for an update, BIAS have been pushing for Direct Debit for years

Would be great news if the club could do something like this.
 

Alex

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Not sure what the interest rate was on Zebra, but paypal offer credit on any purchase over £99, 0% for 4 months then 19.9% for the remainder. I imagine this would be quite simple for the club to be able to accept paypal if they can't find a better alternative.
 

hobbsy

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Not sure what the interest rate was on Zebra, but paypal offer credit on any purchase over £99, 0% for 4 months then 19.9% for the remainder. I imagine this would be quite simple for the club to be able to accept paypal if they can't find a better alternative.

It was technically zero interest but it cost the same as a non-early bird ticket. So they made their money that way.
 
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Good Afternoon,
Zebra Finance is not currently taking applications from new or existing customers. This is due to our funder, Raphaels bank, withdrawing from all lending.
 

rick lovesey

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Big time, i'm sure lots use the Zebra option, hopefully the club were aware of this early enough to arrange alternative.

Just leaves today's pay packet if they need to be renewed by the end of April to keep the seat?

I'll be alright if Barnsley pip Luton to the title and Lincoln win league 2 :D or get lucky on the national next week

Very unlikely that Brentford or any other club will have been aware of this until today. Zebra's funder Raphael's Bank were told that they had to withdraw their funding several weeks ago. Zebra has been unable to find another funder that they can work with, and so delivered this shocking news to its football and golf club counterparties today. Clubs will have to seek alternatives for supporters at very short notice. Brentford along with around 60 other clubs have been let down big time by Zebra Finance.
 

Lionel Bart-At

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Very unlikely that Brentford or any other club will have been aware of this until today. Zebra's funder Raphael's Bank were told that they had to withdraw their funding several weeks ago. Zebra has been unable to find another funder that they can work with, and so delivered this shocking news to its football and golf club counterparties today. Clubs will have to seek alternatives for supporters at very short notice. Brentford along with around 60 other clubs have been let down big time by Zebra Finance.

Any idea what the other clubs have offered up until now (i.e. not the 60 you mention)?
 

rick lovesey

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Any idea what the other clubs have offered up until now (i.e. not the 60 you mention)?

Leeds start sales tomorrow, and are offering credit or debit card payments to be taken in monthly instalments. Man U, Chelsea, Celtic and other such big clubs will no doubt act quickly but you would have to track their websites to find out more.
 

Lionel Bart-At

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Leeds start sales tomorrow, and are offering credit or debit card payments to be taken in monthly instalments. Man U, Chelsea, Celtic and other such big clubs will no doubt act quickly but you would have to track their websites to find out more.

Yeah but what I meant was not Leeds, not Brentford, not the other 59 who have been let down by Zebra. Those clubs who didn't previously use Zebra.... what have they done in the past? Have they offered credit in some way? Does anyone know the answer to this question?
 
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Yeah but what I meant was not Leeds, not Brentford, not the other 59 who have been let down by Zebra. Those clubs who didn't previously use Zebra.... what have they done in the past? Have they offered credit in some way? Does anyone know the answer to this question?

Everton do 12 months DD;
http://www.evertonfc.com/content/tickets/season-tickets-1920/season-tickets-201920/payment-methods

They also offer two / three stage payments: 40%, 30% and 30% or 50/50.


West Ham, 10 or 4 month plans;
https://www.whufc.com/news/articles/2018/april/06-april/season-ticket-renewals-payment-plan-information

Leicester offer a 10 month DD;
https://www.lcfc.com/season-tickets

Derby, DD and flexible finance;
https://www.dcfc.co.uk/news/2019/01/rams-reveal-201920-season-ticket-information
 
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Banana

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Good Afternoon,
Zebra Finance is not currently taking applications from new or existing customers. This is due to our funder, Raphaels bank, withdrawing from all lending.

Raphaels bank has disappeared, I suppose "withdrawn from all lending" covers it though lol

Despite its long history, UK-based private bank Raphaels will soon be history after failing to attract a buyer.


Raphaels was founded in London in 1787 by Dutchman Raphael Raphael. The bank was owned by the Raphaels family until 1983 and has been owned by Lenlyn Holdings since 2004. The latter has been trying to sell it since 2015.

However, according to sources that spoke to The Times, Brexit uncertainty and the high price tag meant bids from Chinese and Russian buyers had dried up, leading to it being wound down
 
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https://www.brentfordfc.com/news/2019/march/season-ticket-finance-update-29.03.19/

"We are currently in talks with other providers and hope to be able to offer this option with a different lender but are not able to confirm at this time."

"We are aware of the impact this will have on supporters. Around ten per cent of Brentford fans used options to spread the cost of their Season Tickets last season – either through Zebra or a Club offer to pay over two or three months. We are doing all we can to make an option available for the upcoming season, when we expect Season Ticket sales to increase, and hope to provide more information in due course."

"Further details on when Season Tickets will go on sale will follow next week. Fans can register their interest and receive full information and there has been a 50 per cent increase in the number of fans asking for information on Farewell Griffin Park Season Tickets. "
 

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Why employ a third party and the associated costs when the club could facilitate this themselves ?
 
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Next season it goes from adult, young person and junior to adult, adult and young person for me and my two. Zebra Finance was a Godsend for me.

I hope the club can sort something as I don't know where I'm going to find £1250 from next month?!
 

BFC1997

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It would be rather simple for the club to set up DD options with minimum terms and to just freeze any cards for non-payment. They can even charge more over the term.

Unless cash flow is an issue for the club can’t see the problem?
 

Banana

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Why employ a third party and the associated costs when the club could facilitate this themselves ?

Because the club gets the money up-front.

Also it means that they don't have to get involved with cancelling season tickets when some poor supporters can't pay this month's installment.

Then when they do pay, crediting the match(es) they didn't attend, and changing the amount owed.

Sounds like a nightmare to me. Would rather just take the money and let a third-party who specialise in that sort of thing earn their corn.
 

GP200

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............save a tenner a week for a year and bingo..............
 

rebus

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Because the club gets the money up-front.

Also it means that they don't have to get involved with cancelling season tickets when some poor supporters can't pay this month's installment.

Then when they do pay, crediting the match(es) they didn't attend, and changing the amount owed.

Sounds like a nightmare to me. Would rather just take the money and let a third-party who specialise in that sort of thing earn their corn.

Yep - it's administrative headache. Plus by contracting out the club don't have the bad PR of cancelling a fan's ticket either, it's the finance companies issue to collect the cash.
 

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There may well be regulations covering who can and cannot lend money. BFC would probably try to avoid falling foul of them inadvertently.
 

rick lovesey

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There may well be regulations covering who can and cannot lend money. BFC would probably try to avoid falling foul of them inadvertently.

You are correct. All but 9 of the clubs Zebra had onboard were signed up as Appointed Representatives of Zebra thereby using its FCA permissions and credit broking status. Brentford have no FCA permissions and cannot therefore engage in lending to consumers. Ironically, Leeds, who have FCA permissions for Credit Broking, do not have Credit Lending permission, and what they are proposing for their supporters is probably outside of the regulations........ but hey when have Leeds worried about breaching regulations.
 

Alex

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I guess that the club is not actually lending them the money to buy the season ticket but letting you pay in instalments, this is different to zebra where they do lend you the money as the club is paid in full at the beginning.
 

Banana

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I guess that the club is not actually lending them the money to buy the season ticket but letting you pay in instalments, this is different to zebra where they do lend you the money as the club is paid in full at the beginning.

True, but you still have the PR and Reputation Risk issues of what happens when fans direct debits don't get paid.

I suspect that football clubs don't want anything to do with that.

Not sure how profitable it was for Zebra. 525,000 season tickets sold in the premiership alone, so probably about 600-700k in total across the leagues. That's 60-70k customers. Not insubstantial and if it was good business for Raphaels for decades, then it should be decent for some other lender too. So, hopefully, one will step-in after they've run the business case.
 

Gee Bee

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Plenty of 0% purchase credit card offers about. Just make sure you rip card up after purchasing ST.
 

Brentford Bob

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hobbsy

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Some people went to Zebra as they are not accepted by credit card companies.

Indeed, it's also a very dangerous precedent to encourage people to get credit which can be spent on anything.
 

Gee Bee

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Indeed, it's also a very dangerous precedent to encourage people to get credit which can be spent on anything.

Which is why I said rip it up after your single ST purchase. Set up direct debit for the amount of months you require but before the end offer date.
 

rebus

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Shouldn’t be a problem, as long as you’re happy to pay over six months....

View attachment 20191

Some sections of the population aren’t even eligible for this, plus giving another credit card to those that struggle to repay them is what puts a lot of people off. We’ve got 500 fans to cater for judging by the club’s statement so hopefully a solution can be found.
 

Banana

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Some sections of the population aren’t even eligible for this, plus giving another credit card to those that struggle to repay them is what puts a lot of people off. We’ve got 500 fans to cater for judging by the club’s statement so hopefully a solution can be found.

Why do Zebra entertain the population that can't get finance elsewhere?
 

Gee Bee

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Some sections of the population aren’t even eligible for this, plus giving another credit card to those that struggle to repay them is what puts a lot of people off. We’ve got 500 fans to cater for judging by the club’s statement so hopefully a solution can be found.

They could surely struggle to repay Zebra then
 

Gee Bee

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Why do Zebra entertain the population that can't get finance elsewhere?
I suspect those buying the finance will get inundated with other offers such as credit cards anyway.
 

Alex

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True, but you still have the PR and Reputation Risk issues of what happens when fans direct debits don't get paid.

I suspect that football clubs don't want anything to do with that.

Agreed, I was just answering how Leeds could do it without being a lender.

I also believe that if it is less than 1k then different rules apply, this is why many companies that take part in the cycle to work scheme cap it at this amount as it means they don’t have to be registered as a lender.
 

beetee

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Agreed, I was just answering how Leeds could do it without being a lender.

I also believe that if it is less than 1k then different rules apply, this is why many companies that take part in the cycle to work scheme cap it at this amount as it means they don’t have to be registered as a lender.

Could a Brentford credit union be set up?
 
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