Ticket Exchange

[hobbsy]

That’s incorrect. My s/t was listed on the Thursday before the match because I caught covid. It was resold, so my account has been credited. I don’t know where the 7 days before info comes from, as I’ve never heard of that.

You get guaranteed credit if listed 7 days before the match whether it sells or not.

 

[JANORAK]

Don't think u can, it will sit in your ticketing a count and can be used against any purchase on future away tickets etc.

Sold my City ticket last Tuesday and bought a Palarse away ticket on Wednesday. Actual cost in money = £2. Mind, that’s only just about value for money….

 

[Sandybee]

You get guaranteed credit if listed 7 days before the match whether it sells or not.

Ok, all’s well that ends well then.

 

[longtimeagobee]

That’s incorrect. My s/t was listed on the Thursday before the match because I caught covid. It was resold, so my account has been credited. I don’t know where the 7 days before info comes from, as I’ve never heard of that.

You get a credit if it sells or not if it’s listed 7 days before. I think.

 

[ruislip bee]

Ticket help for a very non techy person please. I've had a ST for over 30 years and my neighbour both in seat terms and by house has too. We both eventually managed to get the Digital version this season. For Leeds at home because of the date change he can't attend. My brother a regular attender until he moved up to MK way with Mercedes Benz might like to come instead. He has attended many games since his move up north but with tickets either bought by me or by using friends ST when they couldn't come. He has no TAPs and is not a member. Without actually lending his phone to my brother and not having a actual card to hand over how can I get his digital ticket to my brother. I really struggled to get my ST loaded on my phone and nearly didn't get into the WH away game because their ticket wouldn't come up on my screen. So the very simplest method please. Thanks. RB.

 

[aslan]

Ticket help for a very non techy person please. I've had a ST for over 30 years and my neighbour both in seat terms and by house has too. We both eventually managed to get the Digital version this season. For Leeds at home because of the date change he can't attend. My brother a regular attender until he moved up to MK way with Mercedes Benz might like to come instead. He has attended many games since his move up north but with tickets either bought by me or by using friends ST when they couldn't come. He has no TAPs and is not a member. Without actually lending his phone to my brother and not having a actual card to hand over how can I get his digital ticket to my brother. I really struggled to get my ST loaded on my phone and nearly didn't get into the WH away game because their ticket wouldn't come up on my screen. So the very simplest method please. Thanks. RB.

Your brother will need to download the app, and create an account to get a fan number. Your neighbours ST can then be transferred to your brother's account for the Leeds game. I would assume the ticket office may be able to help with the transfer.

This link should take you to the page to be able to sign him up and get a fan number - Brentford Account

 

[Alex]

Your brother will need to download the app, and create an account to get a fan number. Your neighbours ST can then be transferred to your brother's account for the Leeds game. I would assume the ticket office may be able to help with the transfer.

This link should take you to the page to be able to sign him up and get a fan number - Brentford Account

@ruislip bee it’s just this, no restrictions and fairly simple to do with the guides issued by the club, if your neighbour sets you to manage his ticket in f&f you could even do it on his behalf

 

[badgerbee]

@ruislip bee it’s just this, no restrictions and fairly simple to do with the guides issued by the club, if your neighbour sets you to manage his ticket in f&f you could even do it on his behalf

In theory, yes.
However, as has been noted elsewhere, a number of ST holders have been experiencing issues trying to transfer their tickets to qualifying account holders.............
Getting an "error" message that says the person they're trying to transfer them to doesn't qualify to receive the ST. When they do.

 

[Milton Keynes Bee]

Placed my ticket on the exchange on Friday. Presumably if I've heard nothing it wasn't sold?

 

[cd1994]

apologies if this has been addressed already (im sure it has)
is there a cutoff point for adding tickets to the exchange if I cannot attend

 

[PLE]

I'm away in December and want to put Arsenal and City tickets on exchange but games are not coming up
see below
It allows me to do Newcastle which is after these games.
Is this a glitch or just another cock up in the ticketing department??

 

[longtimeagobee]

I'm away in December and want to put Arsenal and City tickets on exchange but games are not coming up
see below
It allows me to do Newcastle which is after these games.
Is this a glitch or just another cock up in the ticketing department??

Not showing for me either.

 

[StevieSteve]

I'm away in December and want to put Arsenal and City tickets on exchange but games are not coming up
see below
It allows me to do Newcastle which is after these games.
Is this a glitch or just another cock up in the ticketing department??

Neither - it was stated on the Liverpool thread that the club only allows the listing of Cat A games later than others

 

[BURFORD BEE]

Neither - it was stated on the Liverpool thread that the club only allows the listing of Cat A games later than others

I noticed that when I was looking for a ticket for the Liverpool game which I finally managed . Any idea why?

 

[Griffingreen]

Is the exchange to buy tickets open once they go on general sale?

 

[Hakonen_72]

I'm away in December and want to put Arsenal and City tickets on exchange but games are not coming up
see below
It allows me to do Newcastle which is after these games.
Is this a glitch or just another cock up in the ticketing department??

You can put your ticket to TE only when the sales start.

You can not put your Newcastle ticket to TE but only "forward to friend" at this point.

 

[PLE]

Neither - it was stated on the Liverpool thread that the club only allows the listing of Cat A games later than others

Thanks for reply never new this