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Beesworld Part 2

BEEWILD

BEEWILD

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Beesworld Part 2

I dont like moaning about things to do with Brentford . However ..... I like paying out £35 a year for no commentry even less!!!
MarkBFC Please can you Liase with premium TV on behalf of the fans who have bought this product, mention to them that we think the service is p!ss poor, and maybe they should consider revising their prices if this is the quality of service we are gonna get. I will not be renewing my membership having had no commentry for today's game .... I don't really care what gremlins they have in there Database ... a company charging that amount of money for a live service should have contingency plans if things go wrong!
Not good enough!!!!
Rant over! :(
 

Beesworld Part 2

I have e-mailed those involved..and said will I get a free week when my subscription runs out..watch this space...
 

Beesworld Part 2

Add my name to that list however when you work out the cost, they will argue that we have missed out on 1 match of 46, however when you work in the world of supply chain management with the major supermarkets 100% is the only figure they will accept.
Therefore an apology and a £1 refund is simply not good enough.

I have missed out on what I would say was a very crucial game, full annual refund please.
 

Beesworld Part 2

Have recieved a reply, and have been told that I will bee contacted later in the week .ref. compensation for lack of Beesworld today
 

Beesworld Part 2

Jockbee said:
Have recieved a reply, and have been told that I will bee contacted later in the week .ref. compensation for lack of Beesworld today
Click to expand...

That deal should be for every Bees fan that has joined not just the unlucky one's who got a poor service today.
 

Beesworld Part 2

Just got in to see this thread. I was surprised to see the above re: lack of commentary. West Ealing Bee and I did today's commentary for the entire 90 minutes.

If we are not "dialed in" before kick-off we receive a call from Premium TV reminding us to do so. We didn't get a call and I assumed everything was as normal.

I apologise if the commentary did not get through and will invesitgate on Monday. The contingency plan would be a commentary from Hull City, and I assume they provided one as well.
 

Beesworld Part 2

markbfc said:
Just got in to see this thread. I was surprised to see the above re: lack of commentary. West Ealing Bee and I did today's commentary for the entire 90 minutes.

If we are not "dialed in" before kick-off we receive a call from Premium TV reminding us to do so. We didn't get a call and I assumed everything was as normal.

I apologise if the commentary did not get through and will invesitgate on Monday. The contingency plan would be a commentary from Hull City, and I assume they provided one as well.
Click to expand...

Cheers for that Mark but I dont think it is you that needs to apologise. I didn't try the Hull commentry myself but I think a few of the others might of having looked at the updates thread and I dont think they had any luck. Will be interested what Premium TV have to offer us as excuses on Monday. Cheers.
 

Beesworld Part 2

Mark - your commentary was getting through, as NorthamptonBee heard it. Unfortunately, no-one (apart from NB) could actually get through to BeesWorld as an error message "we are experiencing technical problems" kept appearing.
 

Beesworld Part 2

Think all the Clubs who have the 'World' package were affected as it appears a major server went down.
 

Beesworld Part 2

Simon W said:
There was no commentry on Hull site either.
Click to expand...

I couldn't log-in via the Hull site either - the same technical problem message kept appearing. It was very strange yesterday afternoon without BeesWorld, I have to say - relying on the scores popping up on Sky obviously didn't capture what was going on.
 

Beesworld Part 2

Do premium TV or whatever have to pay compo? They should do. Markybee they should pay for you time. 3,000 for the 90??? :sorted:
 

Beesworld Part 2

Have recieved a reply to my e-mail from Premium TV....quote..We would like to extend your membership by one week to compensate for the lack of service..... ah well that's something I suppose....
 

Beesworld Part 2

Jockbee said:
Have recieved a reply to my e-mail from Premium TV....quote..We would like to extend your membership by one week to compensate for the lack of service..... ah well that's something I suppose....
Click to expand...

Fantastic.....in my case that would give unrivalled coverage of an additional week of the close season.
Good old PTV. :wave:
 

Beesworld Part 2

markbfc said:
Just got in to see this thread. I was surprised to see the above re: lack of commentary. West Ealing Bee and I did today's commentary for the entire 90 minutes.

If we are not "dialed in" before kick-off we receive a call from Premium TV reminding us to do so. We didn't get a call and I assumed everything was as normal.

I apologise if the commentary did not get through and will invesitgate on Monday. The contingency plan would be a commentary from Hull City, and I assume they provided one as well.
Click to expand...

I heard every word, had trouble getting in and had loads of crap ones last year. But genuinely I think I was the only one who got the service on Saturday.
 
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