Catering at BFC

Catering at BFC

hayes bee said:
too be honest give me good football and success for the bees before wots to eat at gp we had crap food for years its part of the fun being a bee
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:sorted:
Seconded. Twice.
I don't give a **** about the quality of my burger, if I want to eat something I know not to buy it at GP because it's crap and overpriced, might as well go to the high street 20 minutes early, buy and eat something that at least adheres to H&S standards and then be at least full enough to go to GP and last the interminable two hours passed off as entertainment contained within.
Don't moan about it but still buy it, moan about it in writing and then vote with your feet; if you can bring your own food in, make sure you do and make sure it's obvious too.
 

Catering at BFC

Bee H said:
The Supporters Director and I have both spoken with the Managing Director concerning the catering on Saturday.
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Oh, I see - something goes wrong on Braemar and we immediately get two directors on the case. Any news on the poor catering facilities on New Road? It's been 20 years now. Or maybe the broken guttering (although admittedly that's only been about 5 years). :fishing: ;)
 

Catering at BFC

VTG said:
:sorted:
Seconded. Twice.
I don't give a **** about the quality of my burger, if I want to eat something I know not to buy it at GP because it's crap and overpriced, might as well go to the high street 20 minutes early, buy and eat something that at least adheres to H&S standards and then be at least full enough to go to GP and last the interminable two hours passed off as entertainment contained within.
Don't moan about it but still buy it, moan about it in writing and then vote with your feet; if you can bring your own food in, make sure you do and make sure it's obvious too.
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If we were doing something worthwhile on the pitch, VTG, I think the state of the toilets/stewarding/burgers would assume it's rightful proportion - but we are producing the footballing version of a cold, greasy burger as well and it all adds to the feeling that we are being short-changed in every direction.

If BFC are going to offer the service, they should offer something worth having or just pack it in. For Christ's sake, it's not that complicated to produce edible, hot food at a reasonable price and at the right time and every other ground I've been to seems to be able to cope with it. Azure (if it is still them) should be ashamed of themselves for the rubbish they produce.

We've heard enough from Keith Dickens about the matchday experience (of which the catering is a part) to believe that he actually thinks it's important how people feel about the whole day - so why not do something about the food rather than let the same situation continue game after game? I said at the beginning of this thread that in the great scheme of things it's not a big problem but it's another broken promise. Big fanfare when Azure sign the contract, they catered for the Fans Forum (I think) and got good reports on here. Now they seem to have about as much interest in producing the goods as Smith. Perhaps it's a phenomenon at BFC - as soon as someone signs a contract, they lose interest.

Unfortunately, complaining about it in writing changes nothing at BFC. The only way I think anything will change will be a mass boycott. I very rarely buy anything at GP. If I know I will need feeding after 3pm, I bring something with me. I would urge everyone else to do the same. It may feel you are turning into a wrinklie if you turn up with a flask of tea and bun but you are absolutely right, VTG -

DO NOT BUY ANYTHING FROM THE CATERING OUTLETS
 

Catering at BFC

i haven't bought anything at GP for years and years. Poor food. Extortionate prices. Poor service. I don't know how anybody can really buy this rubbish at highly inflated prices. As NB says if you can't do it properly don't do it at all.
 

Catering at BFC

Nurse Betty said:
DO NOT BUY ANYTHING FROM THE CATERING OUTLETS
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Chance would be a fine thing. You could potentially queue up for 15 minutes at half time just to not buy anything from the catering outlets the way things stand at the moment.

Agree with the comments about food being secondary to the football but it all goes hand in hand in a loose sort of way. Whats the point of complaining about the budget if we can't even relieve a queue of people of the money they are trying their best to spend whether it be on poorly cooked or reheated burgers or anything else the club might care to sell.
 

Catering at BFC

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Catering at BFC

wanderer paul said:
As NB says if you can't do it properly don't do it at all.
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That's me finished then.......:(

Oh well back to my "put" options on Northern Jelly shares.
 

Catering at BFC

is all the catering put out to private contractors?
ad if so do they pay a fixed price for the contract regardless of what their takings are?
 

Catering at BFC

beetee said:
is all the catering put out to private contractors?
ad if so do they pay a fixed price for the contract regardless of what their takings are?
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If you mean does Azure (or whoever the hell our 'caterers' are at the moment) do the catering for the outlets around the ground plus The Hive, then I believe they do.

Pricing for the contract I don't know about, beetee.
 

Catering at BFC

Nurse Betty said:
If you mean does Azure (or whoever the hell our 'caterers' are at the moment) do the catering for the outlets around the ground plus The Hive, then I believe they do.

Pricing for the contract I don't know about, beetee.
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what i'm getting at is do the club get paid a fixed amount for the contract so it doesn't matter to the club how many burgers etc are sold cos they get the same regardless.so if people walk away because of the queue they're not bothered.
 
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Catering at BFC

beetee said:
what i'm getting at is do the club get paid a fixed amount for the contract so it doesn't matter to the club how many burgers etc are sold cos they get the same regardless.so if people walk away because of the queue they're not bothered.
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I don't know the answer to that, teebee. It may be that if we did boycott the catering we would only hurt the caterer. But if that is the situation, it shows up the alleged concern of the Executive Management at BFC for our 'matchday experience' as a complete sham, doesn't it?

It's not me who put together this idea that it is the experience of the whole day that matters to the Club; it's them. And if it does matter, then they should put up or shut up.
 
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Catering at BFC

I was desperately hungry last night having had to get out early for the match and not having dinner so at half time went to the food place at the corner of braemar and ealing road. No delivery of pies and pasties, ok, you can't entirely blame that on the club, but I don't relish being served a hotdog (which was actually hot enough, believe it or not) by a disorganised group of spotty little oiks who firstly can't add up and then can't work out the correct change. I'll at least say they were trying, but they lacked the experience of someone who's been in the service industry for more than 5 minutes helping them out and organising. Why isn't there at least one responsible adult, aka a manager, on each food area, or is it just cheaper to employ kids? Has the H&SE done an inspection of that food area lately? It looked more than a bit grotty to me.
 

Catering at BFC

:imwith: couldn't agree more mate. I was so close to not ordering just as i knew it would be filthy. Unprofessional and very stupid, and someone buy the ringleader a belt! :banghead:
 

Catering at BFC

Yes I am always pissed off with not being able to get a balti pie at half time. So yesterday I made the special effort of leaving the pub early to get one before the game. :(

One of the kids had to ask his mate how much change he had to give me from a tenner.

Also the beer bloke shut his shop whilst he went for a piss. Surely someone could relieve him, (whilst he relieves himself)?
 

Catering at BFC

hobbsy said:
Yes I am always pissed off with not being able to get a balti pie at half time. So yesterday I made the special effort of leaving the pub early to get one before the game. :(

One of the kids had to ask his mate how much change he had to give me from a tenner.

Also the beer bloke shut his shop whilst he went for a piss. Surely someone could relieve him, (whilst he relieves himself)?
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Make sure you ask this question at the Fans Forum tonight :sorted:
 

Catering at BFC

Not trying to be a Clipboard Colin but there are fairly major H&S issues with the exit from the bogs on that corner too, coz people duck under the stansion and I saw two guys hit their heads on seperate occasions. Serves them right for trying to duck out the quick way but a H&S inspector in a sh*tty mood wouldn't see it that way.
 

Catering at BFC

burger or hot dog that was the choice on offer at ealing road and a young kid serving..looked like he was freezing cold wearing gloves....
 

Catering at BFC

I'm a new fan (terrible time to become one I know!) and I can't comment on a lot of stuff on these boards but the food I've had at GP is no better or worse than what I've had at Premiership grounds. What I did want to say is that the staff serving at least are frendly and engage in conversation - At Upton Park (a ground I used to go to a lot) they just throw the food at you and the whole set up is totally anonymous
 

Catering at BFC

Yeah friendly with each other. In conversation with each other :mad2:
 

Catering at BFC

KewPaul said:
I'm a new fan (terrible time to become one I know!) and I can't comment on a lot of stuff on these boards but the food I've had at GP is no better or worse than what I've had at Premiership grounds. What I did want to say is that the staff serving at least are frendly and engage in conversation - At Upton Park (a ground I used to go to a lot) they just throw the food at you and the whole set up is totally anonymous
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By coincidence a supporter complimented the club on improving the grub at the fans forum yesterday.

There was a "noodle situation" though :eek:
 

Catering at BFC

shaggy said:
By coincidence a supporter complimented the club on improving the grub at the fans forum yesterday.
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:confused: :confused: :confused:

What grub at the Fans Forum???

:sneakoff:
 

Catering at BFC

I know it isn't considered good form to moan about the catering on the basis it isn't really important but here goes.

Yet again last night, having turned up straight from work and looking for some grub the signs were out in force. "No Pies or Pasties due to non delivery"......and they had run out of chips !

Is it beyond the wit of Azure to send someone down to Somerfields to buy some if they can't get their deliveries organised properly.
 

Catering at BFC

JTofBFC said:
I know it isn't considered good form to moan about the catering on the basis it isn't really important but here goes.

Yet again last night, having turned up straight from work and looking for some grub the signs were out in force. "No Pies or Pasties due to non delivery"......and they had run out of chips !

Is it beyond the wit of Azure to send someone down to Somerfields to buy some if they can't get their deliveries organised properly.
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Not sure if you were the chap in Braemar Road,pre -match asking about this but i saw someone expressing his views regarding this to someone who seemed to be running the catering.They were not very happy about the fact they run out of chips either!
 

Catering at BFC

Brentford St George said:
Not sure if you were the chap in Braemar Road,pre -match asking about this but i saw someone expressing his views regarding this to someone who seemed to be running the catering.They were not very happy about the fact they run out of chips either!
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Not me guv. Had a poached egg on toast when I got in instead !.

Don't do Brentford burgers but a Balti Pie and Chips would have been just the job!

As mentioned on the Big Match thread by someone (PrincessBee I think), Azure do give the impression of running this in a very couldn't give a stuff way. Maybe unfair but this is at least the 3rd time this season their pie suppliers have let them down. Maybe they need a Plan B (or a new supplier !).
 

Catering at BFC

catering facilities and service

After last nights game im still fuming about the standard of food service not available ie no pies or pasties after joining the queue eventually reaching the front only to see nothing on offer this is now the second game that these products where not available surely its about timeto bring the companyto task if they cant or wont supply these items there must be a default system in there contract for them to be terminated piss poor service for a night game what with fans coming straight from work this level of service is not acceptable ?????
 

Catering at BFC

You keep getting your points across fella,maybe oneday someone from the topdogs might listen to you

:D
catering has always been very poor at brentford it will never change
 

Catering at BFC

As someone has already suggested that if the caterers have been let down by their suppliers, then go to the local supermarket and buy a load of pies and heat the things up. I am sure they will still make a fat profit by doing that than just saying "not available". As JT has already said, it is annoying to get to the ground straight from work and finding sod all to eat when you could really do with eating something. Perhaps BFC could look into this, and perhaps get some proper caterers in who would be grateful to have a captive customer base of 4000 - 5000.
 

Catering at BFC

Like many, I gave up on any form of catering at the ground years ago due to long queues, poor service and crap food.

Now you poor buggers queue up and can't even get anything - how much money are the club losing due to this piss poor management. When I went to the little boys room at half time there was the usual long queue at the food outlet, wonder how many were disappointed:(

Will anyone at the club take responsibility for this:confused:
 

Catering at BFC

Yes - the first time it happened I was none too impressed. The second time I don't even believe them. They even have the signs laminated for re-use. :mad1:

It's ****ing annoying when you don't have time to get food elsewhere and the burgers and hot dogs are disgusting and a rip-off too.

I had changed my view on the catering at Griffin Park after a recent trip to the Emirates, when I discovered that a pie there costs £4.50. Yes - four and a half pounds. But at least they have food available. :mad2:
 

Catering at BFC

bees52 bomber said:
After last nights game im still fuming about the standard of food service not available ie no pies or pasties after joining the queue eventually reaching the front only to see nothing on offer this is now the second game that these products where not available surely its about timeto bring the companyto task if they cant or wont supply these items there must be a default system in there contract for them to be terminated piss poor service for a night game what with fans coming straight from work this level of service is not acceptable ?????
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:imwith:

Long live the Albany fish bar :)
 

Catering at BFC

risked a burger, terrible. tasteless meat, in a half stale bun. and people called dagenham non-league - at least their burgers were edible :sorted:
 

Catering at BFC

Houghton Bee said:
risked a burger, terrible. tasteless meat, in a half stale bun. and people called dagenham non-league - at least their burgers were edible :sorted:
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I could not agree more, the burger i had last night tasted like paper, it was horrible, all i could taste with ketchup.

at dagenham i brought a burger and chips at half time for about £2.50, the portion of chips was huge and the burger was actully half decent. this would cost me £4.80 at brentford for something 10 times worse!
 

Catering at BFC

Perhaps there are people who read the GPG who could do something about it, after all not everyone can be wrong :fishing:
 

Catering at BFC

no pies & pasties in the new rd last night (notts county) went for the burger option instead,wot a mistake.disgusting is the only word to describe it.god knows what the "meat "was & the customary stale bun to go with it.went to the game straight from work so was starving by the time i got to GP.thats the last time i'll be spending my money in the "FOOD" outlets at GP.PLEASE PLEASE PLEASE can we have edible food in the ground ASAP.whoever the catering company is get rid of them sharpish,there obviously not interested in the customer & are only in it for the money.
 

Catering at BFC

Can Brentford not keep the catering in house?

At least then if there was any problems it would then be directed at Brentford and not Azure (or A N Other), and ALL profit would go to Brentford.
I'd imagine it was cheaper at D&R because they probably do their own catering.

I'm sure there would be someone who would take on the catering management role and cater for the Brentford fans properly.
 

Catering at BFC

Don't know when they usually run out of things but by half time yesterday after a 10 minute que and 5 minute wait for chips they then ran out of burgers and someone behind me who was after chips was told they'd also ran out and there were still more people behind him. Hot dogs or chocolate pretty much.
 
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