My experience with Curtis Sport was a bit weird.
I ordered a few Sheff Wed programmes... one for me and a couple for a few exiled bees that I know. No problem.
Then I thought it would be nice to have a complete set of programmes from 19-20, plus the extras from the yet to be played BCD games. So I paid for the subscription.
I then received a complete 17-18 season and five more Sheff Wed programmes. Obviously I emailed them as soon as I realised the error and was told that there’s no problem with the ordering system and it was my fault.... which it possibly could have been.... but why would I have ordered another bunch of SW programmes? It just didn’t make any sense.
In fairness, they were happy to accept them all back for a refund.... so I sent them back. Ten days later...nothing heard and no refund, so I emailed. No reply. A few days later, I emailed again and was told that the box of of programmes I sent back was incomplete and they’d only refund what they’d received back.
I was getting a bit vexed by this point.... I’d sent back exactly what I’d received, so that says to me that Stuart Curtis is a big fibber, or they hadn’t sent a complete set in the first place. So emailed again and told them so. Eventually got a refund a few days later.
I won’t be giving them any money directly again, if I can help it.
