Man City Programme

[cromerbee]

Sold out at all outlets by 3.50 yesterday. Anyone know if these are still available to buy online or any other method? Thanks

 

[Bromsgrove Bee]

Sold out at all outlets by 3.50 yesterday. Anyone know if these are still available to buy online or any other method? Thanks

They are usually available online post match, you really get the sense there’s little commercial interest in programmes these days

 

[hatfieldbee]

Had a moan about this earlier in the season. Fallen at deaf ears at the club. It seems a lot of fan's comments have this fate.

 

[Untouchable]

Sold out at all outlets by 3.50 yesterday. Anyone know if these are still available to buy online or any other method? Thanks

They were definitely available outside the South Stand at 4:15 yesterday.

 

[Slabs]

They were still available in the club shop after the game.

 

[Paul O'Brien]

Still waiting for mine to arrive as per subscription. Out of the 19 I should have received, I have had just six arrive before the relevant match. Not good.

 

[Downbeat Bee]

They were still available in the club shop after the game.

Sold out in there way before the game.

 

[Downbeat Bee]

Varney wants them gone.

 

[TOXIC BEE]

Sold out at all outlets by 3.50 yesterday. Anyone know if these are still available to buy online or any other method? Thanks

They were sold out everywhere I looked in and around the west stand pre match, they’re usually available online but can’t find them for yesterdays game. Having had 0 problems in our first season the programme system was a bit of a shambles this year, regularly sold out over 20 mins before kick off.

 

[Bizzy Bee]

Try Bob's Football Programmes | Buy Football Programmes in a day or two.

 

[readingbee]

Sold out in there way before the game.

I’ve got a spare one. If you can pay the postage I’ll be happy to send it to you.

 

[stocc]

I’ve got a spare one. If you can pay the postage I’ll be happy to send it to you.

@cromerbee

 

[Slabs]

Sold out in there way before the game.

Well the fella next to me at the till got one ,after the game when I was paying. Maybe they had some stock come back to them.

 

[cromerbee]

I’ve got a spare one. If you can pay the postage I’ll be happy to send it to you.

Is that to me? Thanks. If you could dm me your details? Thanks very much.

 

[hanwellbee]

Still waiting for mine to arrive as per subscription. Out of the 19 I should have received, I have had just six arrive before the relevant match. Not good.

That many??? 3 for me...

 

[Brentford_till_die]

Not sure why the programme seller on the bridge was still standing at his post when he had sold out.
Told him it was silly but apparently he had to stay put ?

 

[coconino]

Varney wants them gone.

In which case why put so much effort into them? They really are excellent, more like a mini-magazine than just a programme, packed with info about the current match, previous meetings, club history, B-Bees, Brentford Women, interviews, stats, stuff for kids, fantastic photography, etc. Beautifully printed too.

 

[Sultan]

There were about 50 in the queue at South Stand seller before the game at 4.15. They didn't all get a programme. I didn't bother queuing and went in and tried the pop up shop in the Dugout bar, I know they normally have them. No luck, all gone. After the game I bunked in to the Legends lounge promptly at the end of the speeches, normally there is a surplus there. Nothing there either. Final option, try the entrance to the south stand where they hand out lanyards etc. Asked and they found one in a box, let me have buckshee which was nice.

 

[Raise The Roof]

There were about 50 in the queue at South Stand seller before the game at 4.15. They didn't all get a programme. I didn't bother queuing and went in and tried the pop up shop in the Dugout bar, I know they normally have them. No luck, all gone. After the game I bunked in to the Legends lounge promptly at the end of the speeches, normally there is a surplus there. Nothing there either. Final option, try the entrance to the south stand where they hand out lanyards etc. Asked and they found one in a box, let me have buckshee which was nice.

As a BIAS rep, I spoke about programme outages and long queues with retail head (?) James who was at the West Stand Merch Kiosk Pre-game. Asked him if he could explore whether club could put Maps on front of each programme stall, showing where other programme outlets were In case of long queues. We also need better publicity about where to buy programmes after the match, which I believe is just to the right of that West Stand Merch Kiosk (I’ve successfully bought there after a game).

We have a Programme issues dialogue ongoing with the Fan Engagement Director, so we will keep this under review to seek progress next season. When we complained of Liverpool outages earlier on the season, we got a very comprehensive response back of what the club would do to avoid that reoccurring.

 

[Herbert]

Sold out in there way before the game.

Why ?

Well, I suppose they are tradition of the the game

 

[Raise The Roof]

Not sure why the programme seller on the bridge was still standing at his post when he had sold out.
Told him it was silly but apparently he had to stay put ?

The sellers are apparently in touch with a central colleague, who is supposed to bring out any spares they have elsewhere.

 

[horshambees]

It should not be difficult selling a programme prior to a game is it?
Yet we seem too make it that way.

 

[Brentford_till_die]

The sellers are apparently in touch with a central colleague, who is supposed to bring out any spares they have elsewhere.

Yeah he said he wasn't getting anymore. Found it strange he had to stay put.
Walking up to the bridge you can see the seller so would presume he has programmes for sale.

 

[Brentford_till_die]

It should not be difficult selling a programme prior to a game is it?
Yet we seem too make it that way.

Was fine the first season.

Seller outside Magnet, one on the bridge, one by the bicycle shed.

 

[Raise The Roof]

It should not be difficult selling a programme prior to a game is it?
Yet we seem too make it that way.

I think it’s the mix of all 3 of:
1. cashless purchases (during)
2. long queues on bridge and at south stand 15-30 mins before game
3. fans in a rush not being clear where there are shorter queues, or places to buy later
- is why we need Maps on each booth, and a clear idea where programmes can be bought both at half time and after the game.

plus for online purchases, would appear to be,
1. late delivery
2. expensive postage

BIAS will keep communicating with club about progress on the above.

 

[horshambees]

I think it’s the mix of all 3 of:
1. cashless purchases (during)
2. long queues on bridge and at south stand 15-30 mins before game
3. fans in a rush not being clear where there are shorter queues, or places to buy later
- is why we need Maps on each booth, and a clear idea where programmes can be bought both at half time and after the game.

plus for online purchases, would appear to be,
1. late delivery
2. expensive postage

BIAS will keep communicating with club about progress on the above.

4.75 for postage put me right off.
1.50 direct from the printers would be much more beneficial.
I saying that i did that for Tottenham away and i still havent seen one.

Incidentally i did not see a programme seller at The Lane.

 

[horshambees]

Was fine the first season.

Seller outside Magnet, one on the bridge, one by the bicycle shed.

There was one right by the Kew Bridge station and another on the right by the steps to the station.
Now only one seller.

 

[Herbert]

It should not be difficult selling a programme prior to a game is it?
Yet we seem too make it that way.

We are probably the shining light in programme selling, a leading example to all, that's why other prem clubs & FA reps come to the gtech to see how its done

 

[GP200]

............yep............rocked up at 2.30 and bought loads................easy peasy..............

 

[Isleworth_Bee]

I guess the club don’t want to waste printing and not selling them. FWIW I was going to buy one. Saw the lad on the bridge without any so didn’t bother to go looking.

I bet there is a higher demand then Varney and co realise.

 

[Raise The Roof]

............yep............rocked up at 2.30 and bought loads................easy peasy..............

I think that’s the point. There just isn’t an issue for fans who arrive early. The card machines have worked fine most weeks (there were one-off Wi-Fi issues in the odd week). But there seems to be a big congestion issue outside South Stand (and maybe on the Bridge) for those fans that arrive late. The club need to find a way to redirect those late arriving fans to where there are short queues, and if not guide them to outlets at half-time and after the match. Work In Progress to influence the club on for improved comms and signage for next season.

 

[Garybaldbee]

I think that’s the point. There just isn’t an issue for fans who arrive early. The card machines have worked fine most weeks (there were one-off Wi-Fi issues in the odd week). But there seems to be a big congestion issue outside South Stand (and maybe on the Bridge) for those fans that arrive late. The club need to find a way to redirect those late arriving fans to where there are short queues, and if not guide them to outlets at half-time and after the match. Work In Progress to influence the club on for improved comms and signage for next season.

I was at the ground 40 minutes before kick off and still couldn't get a copy. Far from the only time this season either.

 

[Alex]

I think that’s the point. There just isn’t an issue for fans who arrive early. The card machines have worked fine most weeks (there were one-off Wi-Fi issues in the odd week). But there seems to be a big congestion issue outside South Stand (and maybe on the Bridge) for those fans that arrive late. The club need to find a way to redirect those late arriving fans to where there are short queues, and if not guide them to outlets at half-time and after the match. Work In Progress to influence the club on for improved comms and signage for next season.

The number of sellers has been significantly reduced, there were three last season between Kew Bridge and the seller at south stand entrance, now only the one at the south stand entrance.

They also need to look at the card machines, each time the seller is having to type in the amount, they need fixed price devices that don't seek approval each time. There is a risk that a payment won't go through later

 

[horshambees]

Varney wants them gone.

Do we know this for sure.
Personally i would want Varney out and match day programme stays.

 

[Mattingly Bee]

Still waiting for mine to arrive as per subscription. Out of the 19 I should have received, I have had just six arrive before the relevant match. Not good.

I subscribed for our first session in the EPL. The programmes always arrived a week after the match concerned. I haven’t read one of them.

This season I didn’t bother and didn’t buy one at the match either. Whoever distributes them are not very good.

 

[ruislip bee]

Was fine the first season.

Seller outside Magnet, one on the bridge, one by the bicycle shed.

Do many Magnet customers buy one?

 

[sacbfc]

4.75 for postage put me right off.
1.50 direct from the printers would be much more beneficial.
I saying that i did that for Tottenham away and i still havent seen one.

Incidentally i did not see a programme seller at The Lane.

At Tottenham, we saw one programme seller who had sold out and went to the next one and bought the programmes. This was at 11.15am, 75 minutes before the game!!

 

[Brentford_till_die]

The number of sellers has been significantly reduced, there were three last season between Kew Bridge and the seller at south stand entrance, now only the one at the south stand entrance.

They also need to look at the card machines, each time the seller is having to type in the amount, they need fixed price devices that don't seek approval each time. There is a risk that a payment won't go through later

Yeah I can't believe they have to type the amount in each time. The process takes too long, waiting for the payment to clear

More sellers and take cash, that would help

 

[Alex]

Yeah I can't believe they have to type the amount in each time. The process takes too long, waiting for the payment to clear

More sellers and take cash, that would help

I think cash would turn out slower if they had the right machines.

 

[Brentford_till_die]

I think cash would turn out slower if they had the right machines.

correct change only would be quickest

 

[GP200]

Do many Magnet customers buy one?

………..they can’t see the attraction………..

 

[Alex]

correct change only would be quickest

Not overall as change needs to be counted before and after and then taken to the bank

 

[BEE_FOR_LIFE]

............yep............rocked up at 2.30 and bought loads................easy peasy..............

Don't suppose you have a spare I could buy from you, please?

 

[horshambees]

At Tottenham, we saw one programme seller who had sold out and went to the next one and bought the programmes. This was at 11.15am, 75 minutes before the game!!

Mine arrived today and it is damaged.
The envelope had been opened too.
Not happy obviously so i sent an email saying what a wonderful service you provide,but today it is crap.
Have now bought one from eBay.
Reach Sports,who have normally been very good, will have their one sent back once the other one arrives.

 

[horshambees]

Varney wants them gone.

We want it to stay we want it to stay,
Our match day programme,we want it to stay.

 

[8corner]

………..they can’t see the attraction………..

I think opposition fans are attracted

 

[horshambees]

Do many Magnet customers buy one?

I met a fella from Magnet
All north and south.

 

[longtimeagobee]

I met a fella from Magnet
All north and south.

Was he a Pole?

 

[Adam]

The little merchandise outlets around the ground always have them and they are still available after the game too most weeks.

 

[BigMarv]

Fully agree with all the programme issues this season, not just at Brentford, but away too. The easiest tends to be the ‘big’ clubs, Tottenham aside, but assume this was due to potentially being Kane’s last match at the Lane.

My programme requirement has become a bit of a joke amongst our group, the anxiety I have to get one: Southampton had to ask at the VIP entrance post-match… Tottenham got the last one from the food sellers inside… Gillingham (h) involved an early morning trek to the club shop… Everton, Villa had to go to the club shop post-match... Countless home games my other half has gone to the ground early to secure me one.

Point is. It seems they want them to go away, by making it a self-fulfilling prophecy that they don’t drive positive revenue. The problem is with everything going digital, there’s nothing tangible from the match anymore. I have all my programmes from all matches I’ve been to since 1987 (where clubs produce them). I don’t want this to stop. I have my first programme, I think kids should have this opportunity too.