RodBee
RodBee
Match Day Refreshments
I don't like to critiscise the club but there are times when they do set themselves up to be shot down, sadly.
On Saturday I entered New Road and went to the refreshment kiosk and bought a hot dog and a Bovril.
Although hidden from view it appeared that the lad serving picked up the hot dog in his hands to put it into the roll.
I was not certain so let that pass but I felt the 'dog' when he passed it to me and it was cold!
When I told him of the cold sausage and the lad said 'they're not cooked yet'! Why then give it to me?
I then asked if the burgers wre ready and he onfirmed they were, but I could not have onions as they, too, were not yet ready!
I know in the big picture this little transaction costing around £3.40 is small beer to the club but surely they want more money going through the till from every outlet; therefore, it is basic to make sure:
1. The food is ready when the gates are opened
2. If there is a problem (cold 'dog' in my case) then tell the purchaser not pass it off as being alright when it patently is not!
Also, they do seem to have a lot of people behind the counter but only have two serving even when busy.

On Saturday I entered New Road and went to the refreshment kiosk and bought a hot dog and a Bovril.
Although hidden from view it appeared that the lad serving picked up the hot dog in his hands to put it into the roll.
I was not certain so let that pass but I felt the 'dog' when he passed it to me and it was cold!
When I told him of the cold sausage and the lad said 'they're not cooked yet'! Why then give it to me?
I then asked if the burgers wre ready and he onfirmed they were, but I could not have onions as they, too, were not yet ready!
I know in the big picture this little transaction costing around £3.40 is small beer to the club but surely they want more money going through the till from every outlet; therefore, it is basic to make sure:
1. The food is ready when the gates are opened
2. If there is a problem (cold 'dog' in my case) then tell the purchaser not pass it off as being alright when it patently is not!
Also, they do seem to have a lot of people behind the counter but only have two serving even when busy.

