Samaritans

The Pipe

Well-known member
Joined
7 Feb 2005
Messages
11,237
Reaction score
6,490
Location
churchinford Devon

Samaritans

I enjoy reading the GPG for the diverse opinions, some I agree with others I don’t, but at present it makes such gloomy reading that I thought I put the Samaritans number: 116123 as it seems a number of fans might need to phone them.

the list of complaints currently on the GPG is phenomenal and whilst some are fully justified others quite frankly leave me wondering about people’s expectations!!!

the ticketing website I will concede is a major failure however i doubt anyone really knew how much of a problem it was as for the past 18 months it had not been used and I doubt with limited staff resources anybody at the club expected the sort of problems it has created. From the Varney email and the work of BIAS we now know the club are aware and hopefully will work on systems to get it sorted. For ST holders moving forward it is not an issue as they have their seats so hopefully a fix can be installed for members to get tickets as the opportunity arises. These first 2 games are outside the norm with everyone trying to get their own seats and for others.

it is not a good start to life in the top division and I am sure that MB is underwhelmed however let’s see if it can be fixed.

however the list of complaints is remarkably long and I have jotted down just a few: The club shop, location and prices and stock. The Atmosphere. Lack of Burgers and or chips. Signage and choices for food and drink. Beer to cold. No sit down meal. Delays when scanning ( despite people being asked to arrive early) ST not yet received ( despite being advised would be sent out in August). Getting wet if it rains. Lack of places to put drinks. Phones not answered. Poor or no coffee and having cashless payments.

on top of that it has already been established on here that certain players are just not good enough and need to be shipped out so I hope the DoF’s are ardent readers so they will know which ones to get rid of !!!!!!!

now I am sure that discounting the ticketing website, some of the complaints in the eyes of the originators are very important, one poster even indicated that it would be enough to consider not returning!!!! However we seem to have morphed into the standard Premier League fan whose demands must be met both on and off the field and if not why not.

Couple of years ago we were at GP with no facilities up to our ankles in piss getting wet in inclement weather sun in the eyes on Ealing Road and often with no real atmosphere. I would not wish to go back but really some of the complaining is downright pathetic and perhaps Sky and BT will be a better option??!!

the club has made mistakes some of which could/ should have been rectified sooner however personally I would cut them some slack as I seem to recall that during the height of the pandemic a number of staff were put on furlough which will have set plans back significantly.

we have a wonderful stadium worthy of the league we are in and yes have a ticketing site worthy of the Northern Premier. In a couple of weeks we start life in the top division of English football where I am sure we will hold our own. Let’s just for a while enjoy the positives that such success brings and worry about such things as coffee when we are fully established in our new home.

For those that can’t and for whom some minor issues might be seen as a disaster the Samaritans number is at the top

having got that rant off my mind I will return to my bunker and accept all the abuse that is probably coming my way???
 

Samaritans

I enjoy reading the GPG for the diverse opinions, some I agree with others I don’t, but at present it makes such gloomy reading that I thought I put the Samaritans number: 116123 as it seems a number of fans might need to phone them.

the list of complaints currently on the GPG is phenomenal and whilst some are fully justified others quite frankly leave me wondering about people’s expectations!!!

the ticketing website I will concede is a major failure however i doubt anyone really knew how much of a problem it was as for the past 18 months it had not been used and I doubt with limited staff resources anybody at the club expected the sort of problems it has created. From the Varney email and the work of BIAS we now know the club are aware and hopefully will work on systems to get it sorted. For ST holders moving forward it is not an issue as they have their seats so hopefully a fix can be installed for members to get tickets as the opportunity arises. These first 2 games are outside the norm with everyone trying to get their own seats and for others.

it is not a good start to life in the top division and I am sure that MB is underwhelmed however let’s see if it can be fixed.

however the list of complaints is remarkably long and I have jotted down just a few: The club shop, location and prices and stock. The Atmosphere. Lack of Burgers and or chips. Signage and choices for food and drink. Beer to cold. No sit down meal. Delays when scanning ( despite people being asked to arrive early) ST not yet received ( despite being advised would be sent out in August). Getting wet if it rains. Lack of places to put drinks. Phones not answered. Poor or no coffee and having cashless payments.

on top of that it has already been established on here that certain players are just not good enough and need to be shipped out so I hope the DoF’s are ardent readers so they will know which ones to get rid of !!!!!!!

now I am sure that discounting the ticketing website, some of the complaints in the eyes of the originators are very important, one poster even indicated that it would be enough to consider not returning!!!! However we seem to have morphed into the standard Premier League fan whose demands must be met both on and off the field and if not why not.

Couple of years ago we were at GP with no facilities up to our ankles in piss getting wet in inclement weather sun in the eyes on Ealing Road and often with no real atmosphere. I would not wish to go back but really some of the complaining is downright pathetic and perhaps Sky and BT will be a better option??!!

the club has made mistakes some of which could/ should have been rectified sooner however personally I would cut them some slack as I seem to recall that during the height of the pandemic a number of staff were put on furlough which will have set plans back significantly.

we have a wonderful stadium worthy of the league we are in and yes have a ticketing site worthy of the Northern Premier. In a couple of weeks we start life in the top division of English football where I am sure we will hold our own. Let’s just for a while enjoy the positives that such success brings and worry about such things as coffee when we are fully established in our new home.

For those that can’t and for whom some minor issues might be seen as a disaster the Samaritans number is at the top

having got that rant off my mind I will return to my bunker and accept all the abuse that is probably coming my way???
Long rants are so yesterday, it’s all about
short, sharp sarcastic replies now
 

Samaritans

I enjoy reading the GPG for the diverse opinions, some I agree with others I don’t, but at present it makes such gloomy reading that I thought I put the Samaritans number: 116123 as it seems a number of fans might need to phone them.

the list of complaints currently on the GPG is phenomenal and whilst some are fully justified others quite frankly leave me wondering about people’s expectations!!!

the ticketing website I will concede is a major failure however i doubt anyone really knew how much of a problem it was as for the past 18 months it had not been used and I doubt with limited staff resources anybody at the club expected the sort of problems it has created. From the Varney email and the work of BIAS we now know the club are aware and hopefully will work on systems to get it sorted. For ST holders moving forward it is not an issue as they have their seats so hopefully a fix can be installed for members to get tickets as the opportunity arises. These first 2 games are outside the norm with everyone trying to get their own seats and for others.

it is not a good start to life in the top division and I am sure that MB is underwhelmed however let’s see if it can be fixed.

however the list of complaints is remarkably long and I have jotted down just a few: The club shop, location and prices and stock. The Atmosphere. Lack of Burgers and or chips. Signage and choices for food and drink. Beer to cold. No sit down meal. Delays when scanning ( despite people being asked to arrive early) ST not yet received ( despite being advised would be sent out in August). Getting wet if it rains. Lack of places to put drinks. Phones not answered. Poor or no coffee and having cashless payments.

on top of that it has already been established on here that certain players are just not good enough and need to be shipped out so I hope the DoF’s are ardent readers so they will know which ones to get rid of !!!!!!!

now I am sure that discounting the ticketing website, some of the complaints in the eyes of the originators are very important, one poster even indicated that it would be enough to consider not returning!!!! However we seem to have morphed into the standard Premier League fan whose demands must be met both on and off the field and if not why not.

Couple of years ago we were at GP with no facilities up to our ankles in piss getting wet in inclement weather sun in the eyes on Ealing Road and often with no real atmosphere. I would not wish to go back but really some of the complaining is downright pathetic and perhaps Sky and BT will be a better option??!!

the club has made mistakes some of which could/ should have been rectified sooner however personally I would cut them some slack as I seem to recall that during the height of the pandemic a number of staff were put on furlough which will have set plans back significantly.

we have a wonderful stadium worthy of the league we are in and yes have a ticketing site worthy of the Northern Premier. In a couple of weeks we start life in the top division of English football where I am sure we will hold our own. Let’s just for a while enjoy the positives that such success brings and worry about such things as coffee when we are fully established in our new home.

For those that can’t and for whom some minor issues might be seen as a disaster the Samaritans number is at the top

having got that rant off my mind I will return to my bunker and accept all the abuse that is probably coming my way???
Now you have made me aware of all the problems I am off to contact Samaritans:)
 

Samaritans

The ticket site has been an unfit for service shambles since it went live 3 years ago, covid or no covid.

nothing wrong with wanting things to be better, I can't see anyone losing their sh*t and being abusive (apologies if I have missed a post or two though), most of it has been constructive criticism imo, we all want the club selling out of tickets, making a fortune on food and drink sales, the ground to be rocking every game, etc etc.
 

Samaritans

Conflating the fact that paying customers cannot get through to the club to hand over money to buy a product, with the complaint about the signage or the lack of coffee is…… an unusual take.
 

Samaritans

How long have you been on the GPG? It's been crap since the start.
I think there has been a significant drop in the standard of crap, especially in the last few weeks ?‍♂️
 

Samaritans

Just tried ringing
It’s engaged
When they heard it was you, they topped themselves. On a separate note I only managed one day working for the Samaritans. First call a bloke told me he was lying on the railway tracks and going to kill himself, apparently telling him to stay on the line was the wrong answer
 

Samaritans

JeeZ I couldn’t even be bothered to read varneys war and peace effort so I’m definitely not gonna read this. Hopefully silly hat got banned in this version too
 

Samaritans

I tried ringing, but the automated voice said talking to a counsellor was prioritised for members only. It then cut me off.
 

Samaritans

I tried ringing, but the automated voice said talking to a counsellor was prioritised for members only. It then cut me off.

I’ve been phoning them since 1962. I even called them from a phone box in barrow . What makes you think you should get through to them before me ?
 

Samaritans

JeeZ I couldn’t even be bothered to read varneys war and peace effort so I’m definitely not gonna read this. Hopefully silly hat got banned in this version too

I’m still here. And reliably informed that the CEO’s email was a result of my entirely reasonable, considered, and positive lobbying on the GPG.

You can thank me in person on Saturday :)

Love

SH xxx
 

Samaritans

I’m still here. And reliably informed that the CEO’s email was a result of my entirely reasonable, considered, and positive lobbying on the GPG.

You can thank me in person on Saturday :)

Love

SH xxx


Still on holiday so will thank you at the arsenal game - if my season ticket gets delivered. So will probably thank you at the Brighton or Liverpool game then
 

Samaritans

I find the utter amateurism that permeates the off field operations at the club in many areas to be quite amusing.

Can you imagine the complete chaos at the club offices on a day to day basis as they try and put a plaster over their latest gaping, self inflicted wound?

I quite like a bit of Moroccan Tomato as well.
 

Samaritans

On a point of order, People have been moaning about mostly the same things as long as I’ve been a member of the GPG.
 

Samaritans

Anyone read this or saw the amount of paragraphs and words and simply rung them knowing you’re in need of help?

Still going, hanging in there, does anyone know of any support networks I can contact as I'm on the edge now........
 

Samaritans

On a point of order, People have been moaning about mostly the same things as long as I’ve been a member of the GPG.

They've been complaining about the poor quality coffee and the lack of burgers at the new stadium since April 2009? Heart says yes, head says no.
 

Samaritans

I enjoy reading the GPG for the diverse opinions, some I agree with others I don’t, but at present it makes such gloomy reading that I thought I put the Samaritans number: 116123 as it seems a number of fans might need to phone them.

the list of complaints currently on the GPG is phenomenal and whilst some are fully justified others quite frankly leave me wondering about people’s expectations!!!

the ticketing website I will concede is a major failure however i doubt anyone really knew how much of a problem it was as for the past 18 months it had not been used and I doubt with limited staff resources anybody at the club expected the sort of problems it has created. From the Varney email and the work of BIAS we now know the club are aware and hopefully will work on systems to get it sorted. For ST holders moving forward it is not an issue as they have their seats so hopefully a fix can be installed for members to get tickets as the opportunity arises. These first 2 games are outside the norm with everyone trying to get their own seats and for others.

it is not a good start to life in the top division and I am sure that MB is underwhelmed however let’s see if it can be fixed.

however the list of complaints is remarkably long and I have jotted down just a few: The club shop, location and prices and stock. The Atmosphere. Lack of Burgers and or chips. Signage and choices for food and drink. Beer to cold. No sit down meal. Delays when scanning ( despite people being asked to arrive early) ST not yet received ( despite being advised would be sent out in August). Getting wet if it rains. Lack of places to put drinks. Phones not answered. Poor or no coffee and having cashless payments.

on top of that it has already been established on here that certain players are just not good enough and need to be shipped out so I hope the DoF’s are ardent readers so they will know which ones to get rid of !!!!!!!

now I am sure that discounting the ticketing website, some of the complaints in the eyes of the originators are very important, one poster even indicated that it would be enough to consider not returning!!!! However we seem to have morphed into the standard Premier League fan whose demands must be met both on and off the field and if not why not.

Couple of years ago we were at GP with no facilities up to our ankles in piss getting wet in inclement weather sun in the eyes on Ealing Road and often with no real atmosphere. I would not wish to go back but really some of the complaining is downright pathetic and perhaps Sky and BT will be a better option??!!

the club has made mistakes some of which could/ should have been rectified sooner however personally I would cut them some slack as I seem to recall that during the height of the pandemic a number of staff were put on furlough which will have set plans back significantly.

we have a wonderful stadium worthy of the league we are in and yes have a ticketing site worthy of the Northern Premier. In a couple of weeks we start life in the top division of English football where I am sure we will hold our own. Let’s just for a while enjoy the positives that such success brings and worry about such things as coffee when we are fully established in our new home.

For those that can’t and for whom some minor issues might be seen as a disaster the Samaritans number is at the top

having got that rant off my mind I will return to my bunker and accept all the abuse that is probably coming my way???
Not sure it’s any worse or any better than normal.
 

Samaritans

Have we signed a new right-back yet? :fishing:

I genuinely try to err on the positive side with most things BFC - it is my hobby and leisure time after all - but, we have a new stadium, and we are all going to games for the first time in 17 months. Things to be grateful for even before you talk about our fabulous promotion. BUT People have the right to express a range of views and there is a lot of new stuff at the moment. Stuff to debate / feed back on / have a moan about, some of which is reacting to people's perceptions of how the new stadium or new fan experience should be. it is not a time for shrugging and saying "same old Brentford, I expect the stadium roof still leaks too, typical, etc".

I started the thread about the food options in the new stadium - I wouldn't take that as evidence of too much complaining personally, some people would like to see some different options, others have comments on pricing etc, others would like to buy food after the game. That's not "phenomenal" - just part of online debate isn't it?
 

Samaritans

I might give them a call.
It’s been a while, and I’m not fussy.
 

Samaritans

From reading today’s news, I don’t think the middle aged men of the GPG are the right demographic for the Samaritans.
 

Samaritans

Brentford have the perfect team for the cause...

GK - Nathan Abject Misery
D- Mel - ancholy Scott
D - Dreddie Hutchinson
D - Ian Ho-LOW-way
M - Tom SADeyemi
M - Paul Mortified
M - Junior Bluewis
M - Sad Benrahma
F - Lasse Bad Vibes
F - Sorrowan Alexander
F - Emiliano Marcondespair

MANAGER / COACH - Wally Downes
 

Samaritans

Must say, ive had more laughs from this 1 page thread than the 3569 pages in the "good jokes" thread
 

Samaritans

Brentford have the perfect team for the cause...

GK - Nathan Abject Misery
D- Mel - ancholy Scott
D - Dreddie Hutchinson
D - Ian Ho-LOW-way
M - Tom SADeyemi
M - Paul Mortified
M - Junior Bluewis
M - Sad Benrahma
F - Lasse Bad Vibes
F - Sorrowan Alexander
F - Emiliano Marcondespair

MANAGER / COACH - Wally Downes
Maybe have Neil Smillie on the bench and bring him on to brighten things up?
 

Samaritans

Brentford have the perfect team for the cause...

GK - Nathan Abject Misery
D- Mel - ancholy Scott
D - Dreddie Hutchinson
D - Ian Ho-LOW-way
M - Tom SADeyemi
M - Paul Mortified
M - Junior Bluewis
M - Sad Benrahma
F - Lasse Bad Vibes
F - Sorrowan Alexander
F - Emiliano Marcondespair

MANAGER / COACH - Wally Downes
How about Lloyd Owoesu
 
Back
Top Bottom