Lateness

Lateness

At the Tottenham game my daughter was delayed by the closure of the district line to Gunnersbury, but was still able to access the stadium 25mins after kick off without any problem. I don't know if this is normal or whether the club responds to known travel or traffic disruption? On a different note she had problems leaving the ground before kick off a few months ago after she received a text on problem she needed to attend urgently, no one would let her out?
 

Lateness

BA-Bee said:
Someone said they had emailed the club re this earlier in the season and they confirmed no entry after the half time whistle.
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I can't confirm the current club policy, but this wasn't the case a few seasons ago. Due to an issue looking after my mum I arrived after the half time whistle for the 2-1 win over Villa. Entrances M and N were shut. I went into the South entrance by the ticket office. They said those entrances or P should be open and to check again. No luck, so I went back to South. They were surprised none of the others were open, but happily scanned me in and took me through by a long route which ended via pitch side until I was in North.

Because it was a faff for them I apologised. One of them told me not to apologise and that having paid for my (season) ticket I should be able to get in at any time, even if that was 5 mins before the end.

I don't know if the club policy has changed since then, or maybe the person answering the e-mail made a mistake?
 
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