Transferring tickets

[up the bees]

Hi can anyone help how to transfer tickets to family on the website as the only option is to sell on exchange

 

[hobbsy]

Hi can anyone help how to transfer tickets to family on the website as the only option is to sell on exchange

Not available yet, still trying to find out when.

 

[up the bees]

Not available yet, still trying to find out when.

Oh so you can’t do it at anytime?

 

[hobbsy]

Oh so you can’t do it at anytime?

Well the FAQs say yes but the option hasn't appeared yet

 

[badgerbee]

Oh so you can’t do it at anytime?

Used to be able to on the old ticket site.....

And email about this year's ST lists the facility as one of the options to use to avoid getting a "Yellow Card" too.......

 

[up the bees]

Used to be able to on the old ticket site.....

And email about this year's ST lists the facility as one of the options to use to avoid getting a "Yellow Card" too.......

So I will be able to transfer to family but not till next week for spurs?

 

[badgerbee]

So I will be able to transfer to family but not till next week for spurs?

According to the email and FAQs it will be possible.
But no-one seems to know when it's going to be switched on/avilable.....

 

[up the bees]

According to the email and FAQs it will be possible.
But no-one seems to know when it's going to be switched on/avilable.....

Thanks for your help might have send y mate down with the season ticket

 

[Lush55]

I thought that was the "assign" button on friends and family , it was going to let me assign a Muff ticket from my grandsons membership to an adult member today......but then the adult member bought himself, so I cancelled from the basket.

 

[hobbsy]

I thought that was the "assign" button on friends and family , it was going to let me assign a Muff ticket from my grandsons membership to an adult member today......but then the adult member bought himself, so I cancelled from the basket.

No, this is about transferring a season ticket match

 

[Lush55]

No, this is about transferring a season ticket match

sorry

 

[nick logan]

Hi can anyone help how to transfer tickets to family on the website as the only option is to sell on exchange

Can you not give them the card ?

 

[BEEcool]

Can you not give them the card ?

A yellow one? Bit harsh.

 

[GuyBee]

If I transfer my Season ticket to someone in my family, who is a member, who gets the TAPS for the game and the 'credit' for who attended?

 

[up the bees]

Can you not give them the card ?

It’s a senior to an adult though

 

[PhilE]

It’s a senior to an adult though

That's an upgrade, not a transfer, so my understanding is that it needs to be done through the ticket office.

 

[Mikey Bee]

If I transfer my Season ticket to someone in my family, who is a member, who gets the TAPS for the game and the 'credit' for who attended?

I don't know the answer but the fairest way would be the member who attended gets the TAPS and the credit for attending thereby helping them get a ST in the future.

 

[psg150]

Hi can anyone help how to transfer tickets to family on the website as the only option is to sell on exchange

I called them. You can't at the moment. It will be appearing 'soon'. Can't even print the ticket so they take the pdf. One week till start of season. Bit poor tbh.

 

[-superbees2k3-]

I called them. You can't at the moment. It will be appearing 'soon'. Can't even print the ticket so they take the pdf. One week till start of season. Bit poor tbh.

Why am I not surprised…

 

[psg150]

Why am I not surprised…

I would say that linking my sons account was easy (via the box office) and purchasing Fulham away tickets was simple. I also like the interface which is far simpler and more intuitive that the last one (though that is a VERY low bar)

 

[hobbsy]

I called them. You can't at the moment. It will be appearing 'soon'. Can't even print the ticket so they take the pdf. One week till start of season. Bit poor tbh.

All coming next week

 

[psg150]

All coming next week

Thanks for the update!

 

[GuyBee]

If I transfer my Season ticket to someone in my family, who is a member, who gets the TAPS for the game and the 'credit' for who attended?

Hobbsy, are you able to advise on the above?

 

[hobbsy]

Hobbsy, are you able to advise on the above?

The TAPs go to the recipient. Credit to the Season Ticket holder

 

[bexleybee]

If I wanted to take a mate (regular adult, non member) as a one off and my dad has a senior membership, can I upgrade and pay the difference? Or is it a punt on him swiping in and being spotted as not a senior?

 

[BEEcool]

If I wanted to take a mate (regular adult, non member) as a one off and my dad has a senior membership, can I upgrade and pay the difference? Or is it a punt on him swiping in and being spotted as not a senior?

Could your mate pass for a senior? ?

 

[bexleybee]

Could your mate pass for a senior? ?

Not really ?

 

[BEEcool]

Not really ?

When my daughters kids ticket isn’t being used, I’ve often been tempted to use it (instead of my own) to see what would happen but have always got scared and not tried it but I believe there are a couple of lights on the back of the turnstile that come on when a junior or senior ticket is used. Whether the steward on the turnstile looks at those, I’m not sure? They do seem to hover over the turnstile when you go through but primarily seem to be looking at the screen on top that says ‘pass/move forward’ or such like. If your mate does try it, please let us know how he gets on

 

[Alex]

When my daughters kids ticket isn’t being used, I’ve often been tempted to use it (instead of my own) to see what would happen but have always got scared and not tried it but I believe there are a couple of lights on the back of the turnstile that come on when a junior or senior ticket is used. Whether the steward on the turnstile looks at those, I’m not sure? They do seem to hover over the turnstile when you go through but primarily seem to be looking at the screen on top that says ‘pass/move forward’ or such like. If your mate does try it, please let us know how he gets on

They pull you up on it in S106

 

[hobbsy]

If I wanted to take a mate (regular adult, non member) as a one off and my dad has a senior membership, can I upgrade and pay the difference? Or is it a punt on him swiping in and being spotted as not a senior?

You can't upgrade members tickets only season tickets

 

[TG51]

How do I print a season ticket for spurs game as a pdf? Don't want to post st which I have nt received.

 

[hobbsy]

How do I print a season ticket for spurs game as a pdf? Don't want to post st which I have nt received.

Not enabled yet, will be done during the week

 

[Andy_Mc_is_God]

Not enabled yet, will be done during the week

Any idea when @hobbsy ?

I phoned the BFC ticket office (before seeing your post) to pay for an upgrade for Spurs game and was told the same.
The chap couldn’t tell me when (or how) any upgrade would be sent out. Hoping it’s by email as before but he wouldn’t confirm.

 

[hobbsy]

Any idea when @hobbsy ?

I phoned the BFC ticket office (before seeing your post) to pay for an upgrade for Spurs game and was told the same.
The chap couldn’t tell me when (or how) any upgrade would be sent out. Hoping it’s by email as before but he wouldn’t confirm.

Not had an exact day confirmed yet

 

[bracknell_bee18]

Not sure if that club will choose to announce this or not as probably adds to work load .

@hobbsy Is this correct from a post on Facebook group?

 

[Jay Bee]

Not sure if that club will choose to announce this or not as probably adds to work load .

@hobbsy Is this correct from a post on Facebook group?

Is this not covered by posts 31-34, above yours. Should be available later this week.

 

[hobbsy]

Is this not covered by posts 31-34, above yours. Should be available later this week.

Yes it will be

 

[bracknell_bee18]

Is this not covered by posts 31-34, above yours. Should be available later this week.

The FB post mentions not being available for first few games.

 

[Banana]

When my daughters kids ticket isn’t being used, I’ve often been tempted to use it (instead of my own) to see what would happen but have always got scared and not tried it but I believe there are a couple of lights on the back of the turnstile that come on when a junior or senior ticket is used. Whether the steward on the turnstile looks at those, I’m not sure? They do seem to hover over the turnstile when you go through but primarily seem to be looking at the screen on top that says ‘pass/move forward’ or such like. If your mate does try it, please let us know how he gets on

The lights also indicate what type of ticket is being used. So you should be pulled-up.

But you should scan it anyway, so that she gets TAPs. Then you can scan yours and enter.

 

[Mikey Bee]

The TAPs go to the recipient. Credit to the Season Ticket holder

If at all possible, I'd like BIAS and the club to look into the possibilities of both TAPS and credit going to the member for the reasons I mentioned in post 17.

 

[SC]

If at all possible, I'd like BIAS and the club to look into the possibilities of both TAPS and credit going to the member for the reasons I mentioned in post 17.

I think you're misunderstanding the word 'credit'. If, as a ST Holder, I put my ticket on the exchange, I would get a money credit on my account and the member who purchased my ticket would get the TAPS

If I let a friend/family member use my ticket, then I get the TAPS and there is no financial credit to be applied to my account.

There is no 'credit' as such in the terms of a positive acknowledgement apart from TAPS

 

[Mikey Bee]

I'm referring to credit as in credit for attending the game. Members need to have attended x number of games and have y number of TAPS to be considered for a ST. By transferring to a F&F member, it helps them on the y but not the x.

 

[hobbsy]

I'm referring to credit as in credit for attending the game. Members need to have attended x number of games and have y number of TAPS to be considered for a ST. By transferring to a F&F member, it helps them on the y but not the x.

No, credit refers to monetary value of 1/19th of your Season ticket.

If you transfer your ticket, place on the exchange or physically pass your card over you will be marked as attending and won't get a yellow card as per every seat counts.

 

[hobbsy]

But in terms of attending for trying to get a season ticket in the future then the recipient will counted as attended with the exception of being physically passed a card.

 

[Mikey Bee]

But in terms of attending for trying to get a season ticket in the future then the recipient will counted as attended with the exception of being physically passed a card.

Now we're talking....

So if I understand this correctly:

1. I transfer my ST to my mate in my F&F list who is a member eligible to attend (i.e. over the required TAPS for the match)
2. I get 1/19th of my ST value refunded as a credit on my account
3. Mate pays the regular price, gets TAPs and attendance
4. I don't get a yellow card

 

[Banana]

Now we're talking....

So if I understand this correctly:

1. I transfer my ST to my mate in my F&F list who is a member eligible to attend (i.e. over the required TAPS for the match)
2. I get 1/19th of my ST value refunded as a credit on my account
3. Mate pays the regular price, gets TAPs and attendance
4. I don't get a yellow card

Correct.

 

[brighton bee]

Yes it will be

Any update on this? Need to make other arrangements for passing my ticket onto a mate otherwise!

 

[Edmundo]

Now we're talking....

So if I understand this correctly:

1. I transfer my ST to my mate in my F&F list who is a member eligible to attend (i.e. over the required TAPS for the match)
2. I get 1/19th of my ST value refunded as a credit on my account
3. Mate pays the regular price, gets TAPs and attendance
4. I don't get a yellow card

I think you may have to pay the regular price and get your mate to reimburse you. (Might be wrong here.)

 

[Jay Bee]

I mis-read Mikey's post initially.

Isn't sending your unwanted ST seat to your friend through the website (once possible) a payment free process...more in line with lending him or her your physical ST card? I stand to be corrected but if what is outlined is correct, that is quite a big difference.

 

[Alex]

I mis-read Mikey's post initially.

Isn't sending your unwanted ST seat to your friend through the website (once possible) a payment free process...more in line with lending him or her your physical ST card? I stand to be corrected but if what is outlined is correct, that is quite a big difference.

This was what I was expecting too. Why is my mate paying I’ve already paid.