iFollow Mutual Help Thread

[beenthere]

Got a stream now on Hesgoal. Terrible picture

 

[Untouchable]

Can’t get iFollow to work on Firestick. Just get the rotating wheel on the screen. Have cleared cookies etc but still no luck.

Have got an excellent picture and audio via the iFollow app though.

 

[Delbee]

Can’t get iFollow to work on Firestick. Just get the rotating wheel on the screen. Have cleared cookies etc but still no luck.

Have got an excellent picture and audio via the iFollow app though.

Didn’t know there’s an IFollow app. Will have a look later

 

[Banana]

iFollow pic is crap. Much better pic on overseas TV!

 

[wanderer paul]

iFollow pic is crap. Much better pic on overseas TV!

Yep! The Aussie beIN sports channel ??

 

[trevallyjack]

Still nothing. Their chat never answers. I wonder if They'll do a refund.

 

[dermotjordan]

Just lost ifollow. Is there a link for bein sports?

 

[Untouchable]

iFollow pic is crap. Much better pic on overseas TV!

My iFollow pic is excellent quality.

 

[andy58bee]

3rd away game running big problem. Started with Microsoft edge got a frozen picture of Thomas Frank. gave it while no lmprovement. signed
out, signed on with chrome. Just got the ever spinning circle.I 've again gave it a while and nothing.Hoped it wou!d be 3rd time licky on my kindle fire. Again just the ever spinning circle. Eventually gave up and went to hesgoal.That's the last time I pay for a game on ifollow

 

[TW3Bee]

Took two attempts to get in today, but then worked fine for most of the game, only freezing once.

 

[jlove]

Had the buffering circle for a short time early in the second half, similar time as for the Norwich game – never has that before. Is it fans coming back late from the Hive?

 

[Delbee]

As a Season Ticket Holder , I’ve yet to receive the Email of information on the VIP pass . Checking my Purchase Packages with Credit Card information and dated 01/11/20 ,I take it that this I have the VIP. So I can get through this the Swansea game

 

[Delbee]

Had the buffering circle for a short time early in the second half, similar time as for the Norwich game – never has that before. Is it fans coming back late from the Hive?

Is that the part circle that goes round and round as I had this when I choose Next Match Live Match

 

[Alex]

You should have this (at least I hope this is what this means)

 

[jlove]

Is that the part circle that goes round and round as I had this when I choose Next Match Live Match

Sounds a bit like it.

 

[Delbee]

You should have this (at least I hope this is what this means)

View attachment 23007

Is what I have , so it’s a VIP pass then
Licence Name Season Ticket - Brentford01/07/2021 ACTIVE

 

[Delbee]

As a Season Ticket Holder , I’ve yet to receive the Email of information on the VIP pass . Checking my Purchase Packages with Credit Card information and dated 01/11/20 ,I take it that this I have the VIP. So I can get through this the Swansea game

Should have shown the other one as above post

 

[Simon C]

You should have this (at least I hope this is what this means)

View attachment 23007

That should be fine but unhelpfully the Subscribe page has an upcoming matches section which doesn't say we have access to the match as VIP and will let you buy for £10. I can see more fans who will have free access purchasing by mistake

 

[Delbee]

Bottom Right -> Settings Cog -> Audio -> Home

Banana this is a question on IFOLLOW, as a Season Ticket Holder how do I action The IFollow Season Ticket Pass ,for free access starting Tuesdays Swansea game. I don’t seem to have had an Email from the club

 

[Banana]

Banana this is a question on IFOLLOW, as a Season Ticket Holder how do I action The IFollow Season Ticket Pass ,for free access starting Tuesdays Swansea game. I don’t seem to have had an Email from the club

Do you have what Alex has in post #364 above?

 

[GU24 Bee]

I have what Alex has put up in post #364 but when I go to buy pass it’s asking me to pay £10.00 like it normally does but I need a code to get it free?

 

[GU24 Bee]

Also will this be available on Sky red button as it’s a 7.00pm kick off.

 

[Banana]

I have what Alex has put up in post #364 but when I go to buy pass it’s asking me to pay £10.00 like it normally does but I need a code to get it free?

I would leave everything alone for now.

As Simon C said above, the website isn't showing you that that game SHOULD be free. And you can still be fooled into paying £10 for it. So don't touch anything until we know what's going on nearer the time.

 

[Banana]

Also will this be available on Sky red button as it’s a 7.00pm kick off.

It should be.

 

[Delbee]

Do you have what Alex has in post #364 above?

I took this from my IFOLLOW Account

Is what I have , so it’s a VIP pass then
Licence Name Season Ticket - Brentford01/07/2021 ACTIVE

 

[Banana]

I took this from my IFOLLOW Account

Is what I have , so it’s a VIP pass then
Licence Name Season Ticket - Brentford01/07/2021 ACTIVE

As far as we know, you should be ok. But we are making assumptions as no-one has told us anything.

 

[Delbee]

As far as we know, you should be ok. But we are making assumptions as no-one has told us anything.

So we should stay as per your post 373 ,, when are we likely to get the relevant info, sorry to push you

 

[Banana]

So we should stay as per your post 373 ,, when are we likely to get the relevant info, sorry to push you

Probably in about April.

 

[Delbee]

You should have this (at least I hope this is what this means)

View attachment 23007

Alex like you I have assigned to my IFOLLOW Account , but how can I get the Swansea game without paying

When I went into The Official Site and IFOLLOW > Next Match ,I I get this message

Access to the match live on iFollow will be available here from 1 hour before kick-off

Wonder what it means

 

[hobbsy]

I'll try and find out tomorrow at the BIAS BFC meeting, but I suspect the answer will be, “we'll have to check with ifollow."

 

[Alex]

Alex like you I have assigned to my IFOLLOW Account , but how can I get the Swansea game without paying

When I went into The Official Site and IFOLLOW > Next Match ,I I get this message

Access to the match live on iFollow will be available here from 1 hour before kick-off

Wonder what it means

I know no more than you. It is my expectation that because I have that the video will just work as happened for the previous one without inputting any code..

 

[badgerbee]

Isn't it the same as the situation for the Sheff Weds away game?
If you were able to access that game through iFollow (without paying), you should be OK for Swansea, and M'Boro and midweek aways etc. etc. too.
No?
(Appreciate Sheff Weds was on SKY, but I also checked iFollow access for that game, and it was available for me without any payment......)

Sheffield Wednesday (Away) NO iFollow codes.

Does anyone have their code for midweek away matches yet? Surely we need this for Wednesday?

griffinpark.org

 

[HaylingBee74]

Also will this be available on Sky red button as it’s a 7.00pm kick off.

Yup I watched the early kick off last Tuesday before our game

 

[GU24 Bee]

I’ve just read on the Brentford website it says season ticket holders that have chosen to freeze their season tickets will be able to log into their iFollow account to watch the game, it also says that the game WON’T be able to watch it on Sky red button.

 

[Delbee]

I’ve just read on the Brentford website it says season ticket holders that have chosen to freeze their season tickets will be able to log into their iFollow account to watch the game, it also says that the game WON’T be able to watch it on Sky red button.

Like you I had seen this Post.but it doesn’t say how to access the Free Game Method . I have just sent the club an Email asking howvand did suggest that they Posted The Answer Of Method on the Official Site

 

[Banana]

So club have tweeted that you should see this if all is well





However myself (and others) have this

 

[barry]

What a lottery, this system is & total crap !.. Not bfc fault tho..
I wounder if other clubs have ? The same problems, must have surely...

 

[ianbees1]

So club have tweeted that you should see this if all is well

View attachment 23015



However myself (and others) have this

View attachment 23016

Yes, I have the pay £10 for Middlesbrough too. This is such hard work.

 

[Banana]

So it looks like the club tweeted the pic from an internal account that always has access to all matches.

The long and the short of it is that if it shows that you already have access to the Swansea match then you are fine. The Middlesbro game will be activated....later.

 

[Delbee]

Banana
I’ve not got the information you posted for the Middlesbrough game, I think after lunch I will phone both the club and IFOLLOW as I have paid for the Swansea game

 

[Banana]

Banana
I’ve not got the information you posted for the Middlesbrough game, I think after lunch I will phone both the club and IFOLLOW as I have paid for the Swansea game

Post the screenshot of what you see please

 

[ianbees1]

Thanks as always Banana.

 

[Delbee]

Delbee
Active membe
Banana
I’ve not got the information you posted for the Middlesbrough game, I think after lunch I will phone both the club and IFOLLOW as I have paid for the Swansea game

Banana
I have just been on to the Ticket Office asking about access for the Swansea game , they say I have to wait till an hour before the game, then log into my IFOLLOW Account and I will have access to the game.
That’s a bit different from your information Post 388 , I’m even more puzzled as to what to do

 

[Delbee]

Post the screenshot of what you see please

Not sure how to do screenshot but I have copied this.also see post above

NEXT AVAILABLE MATCH

Brentford
Swansea City
Tue 3 Nov 20 19:00

You already have access to this match.
Following available matches

Brentford
Middlesbrough
Sat 7 Nov 20 15:00

Video Match Pass
£10.00
Video Match Pass Subscribe Now

 

[Simon C]

Delbee
Active membe
Banana
I’ve not got the information you posted for the Middlesbrough game, I think after lunch I will phone both the club and IFOLLOW as I have paid for the Swansea game

Banana
I have just been on to the Ticket Office asking about access for the Swansea game , they say I have to wait till an hour before the game, then log into my IFOLLOW Account and I will have access to the game.
That’s a bit different from your information Post 388 , I’m even more puzzled as to what to do

Make sure you are logged in to iFollow and then go to this link: Brentford FC - My iFollow Account

It should show you upcoming matches and whether you have access to them or not

 

[Banana]

Not sure how to do screenshot but I have copied this.also see post above

OK, so according to the club you are ok for the Swansea game.

 

[jlove]

Just checked mine and it seems to comply with what Banana has and also, on my account, there is this confirming my ST is Active, so I assume matches are activated singly.

 

[Delbee]

Post the screenshot of what you see please

As usual the IPad does not like taking screenshots, I’ve tried as they say on the Internet with no luck

Later this afternoon I’ll see and try on my Desktop Pc if I can do screenshots. If I get the I won’t post them

 

[Banana]

As usual the IPad does not like taking screenshots, I’ve tried as they say on the Internet with no luck

What does it say next to the Swansea match?

 

[Delbee]

What does it say next to the Swansea match?

Swansea game I have access
Middlesbrough Subscribe Now