Tickets Spurs (A)

Spurs (A)

Can anyone who has managed to access this slightly shambolic system confirm whether there seems to be many tickets left? Just wondering/hoping if this will go to all season tickets on Monday?
 

Spurs (A)

So my son and my nephew really want to see the bees at a big stadium.

So i have got 4 tickets for this one however its dawned on me that given its safe stading they littlens are not going to be able to see a thing !

Is what it is if it doesnt work we wont take them but i have messaged the club to see if its possible to be moved to 2 aisle pairs so maybe they can stand in the aisle , my question is given we are row 6 (i think) how likely is it that they will just be able to stand at the front and we keep an eye on them from a few rows back.

Never done spurs new stadium before.
I’m sure they will sort. Use your noggin next time!
 

Spurs (A)

Not brilliant is it

Select a seat. Then what? Search around the screen for something to press. Finally settle on the the tiny basket in the top right.

Then the "complete purchase" button is active (not greyed out). Click it, did it work? Not sure, wait a bit. Click again, did it work? Not sure. No error message or anything. Start looking around screen again and notice Accept T&Cs not clicked. WHERE IS MY ERROR MESSAGE?!?!?!

Then it charges me £1.25 service charge for the pleasure of using up far too much of my time.
In my previous line of work, we used to have the concept of “landing” a system with a cross-section of users before a new system was accepted, signed off and launched. There does seem to have been any user testing, browser testing , stress testing or even a brief Q&A on this system launch. So no landing in sight!

For me, the failure started earlier with the highly confusing “ Or select your own seat”, which doesn’t make clear if it’s a pressable link (or simply a line of advice). I think pressing it is a critical step in selecting your own seat Successfully.
 

Spurs (A)

So my son and my nephew really want to see the bees at a big stadium.

So i have got 4 tickets for this one however its dawned on me that given its safe stading they littlens are not going to be able to see a thing !

Is what it is if it doesnt work we wont take them but i have messaged the club to see if its possible to be moved to 2 aisle pairs so maybe they can stand in the aisle , my question is given we are row 6 (i think) how likely is it that they will just be able to stand at the front and we keep an eye on them from a few rows back.

Never done spurs new stadium before.
Safe standing has not been a problem with my son as he just stands on the seat. Depends how old they are but I’d say from age 8 or so it’s not been a problem for us. The front rows are prob family friendly seating so they won’t be allowed to stand there.
 

Spurs (A)

2 safe standing tickets secured..looking forward to seeing their new stadium but oh my it was hard work picking 2 tickets. The interactive seat map thing is crap
 

Spurs (A)

So away in London on a Saturday at 3pm

And it looks like it will still go on sale to Members !!
 

Spurs (A)

Quite incredible. The glory hunters have seemingly disappeared.
Not incredible at all.
Did anyone really not think that after a few years in the PL our travelling numbers would be anything different to what the likes of Fulham were at after a similar amount of time? (Which many on here used to deride).
Based on our "fanbase", why wouldn't they be?
 

Spurs (A)

Perfect ?

My new Brentford mate can come to his first away game. Admittedly, I didn't think it would be this one.
 

Spurs (A)

Not incredible at all.
Did anyone really not think that after a few years in the PL our travelling numbers would be anything different to what the likes of Fulham were at after a similar amount of time? (Which many on here used to deride).
Based on our "fanbase", why wouldn't they be?
I suspect many are still on holiday somewhere and prefer to soak up the sun rather than get embroiled with the vagaries of our online ticketing system and thinking ‘there is always mañana’
 
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Spurs (A)

Not incredible at all.
Did anyone really not think that after a few years in the PL our travelling numbers would be anything different to what the likes of Fulham were at after a similar amount of time? (Which many on here used to deride).
Based on our "fanbase", why wouldn't they be?
Even Brenda doesn’t fancy this one!
 

Spurs (A)

I suspect many are still on holiday somewhere and prefer to soak up the sun rather than get embroiled with the vagaries of our online ticketing system and thinking ‘there is always mañana’
That’s some holiday, it’s 4 and a half weeks away.
 

Spurs (A)

Couldn't buy one for myself and the nipper at the same time, had to buy mine and complete the purchase then do it all again for the kids ticket, now two rows apart, far from ideal.
 

Spurs (A)

Couldn't buy one for myself and the nipper at the same time, had to buy mine and complete the purchase then do it all again for the kids ticket, now two rows apart, far from ideal.
Try calling or email the club to see if they can sit you both together.
 

Spurs (A)

Couldn't buy one for myself and the nipper at the same time, had to buy mine and complete the purchase then do it all again for the kids ticket, now two rows apart, far from ideal.
Also ask the club to link your account so that you can buy a ticket for both of you at the same time next time
 

Spurs (A)

Not incredible at all.
Did anyone really not think that after a few years in the PL our travelling numbers would be anything different to what the likes of Fulham were at after a similar amount of time? (Which many on here used to deride).
Based on our "fanbase", why wouldn't they be?
We will get as low as them . Took 500 to city on a Saturday once ?
 

Spurs (A)

How many left for members today?
 

Spurs (A)

never get !
Appreciate your optimism and enthusiasm Nick, but I still think, due to our underlying fan base, we'll end up the same as similar sized clubs.
At the end of the day, despite us being the "lucky ones", who ended up supporting the greatest club there is, under the surface we're all pretty much the same.....
 

Spurs (A)

  • All Members: Tuesday 20 August, 2pm
Good luck to you all....
 

Spurs (A)

Was already on the site, but it's so painfully slow, by the time the seat map loaded all tickets had gone. This is on the latest Safari, on a one year old MacBook Pro, so the problem isn't at my end. Sad that in this day and age a ticketing site is not properly stress tested on multiple platforms and browsers...
 

Spurs (A)

And?
So you managed to get tickets,still not sure what all the waving/cheerio's was about?
 

Spurs (A)

And?
So you managed to get tickets,still not sure what all the waving/cheerio's was about?
Always was standard procedure for GPG notification of ticket purchases perhaps from before your time.

Sorry you weren't successful. Think I got very lucky.

IMG-20240820-WA0001.jpg
 

Spurs (A)

Was already on the site, but it's so painfully slow, by the time the seat map loaded all tickets had gone. This is on the latest Safari, on a one year old MacBook Pro, so the problem isn't at my end. Sad that in this day and age a ticketing site is not properly stress tested on multiple platforms and browsers...
On Safari the seat map wouldn’t load for me. Switched to Firefox and it worked fine.
 

Spurs (A)

I originally got selected in the members ballot and could have got tickets to this, but then I was also invited by a friend to a corporate box.

I shall wave down to you from my perch. :fishing:
 

Spurs (A)

I’m now after 2 tickets for this match. Adult and junior preferred but I’d take 2 adults if necessary.

So if anyone has a change of plans or knows anyone who is looking to offload tickets, please think of your old friend Untouchable.
 

Spurs (A)

No, purchase any seat and then ask the ticket office to move you.
I did exactly this and today got the following reply from the ticket office:
Unfortunately for Spurs, the tickets you chose on the interactive map are the ones you will receive. As this is a sold out fixture we are unable to facilitate seat moves for this game.

So how do they suppose I get seats together with people who buy tickets across windows? I picked seats in the same block but by the time I could buy the second one the seats nearest to the first were 10 rows away.

When I bought multiple tickets in the same window for previous games they would always be together by default. So, other than helping those coordinate purchasing more than transaction limit, I'm not too sure what problem the seat map solves for this when it takes away the ticket office's ability to move seats together after purchase.
 

Spurs (A)

I did exactly this and today got the following reply from the ticket office:


So how do they suppose I get seats together with people who buy tickets across windows? I picked seats in the same block but by the time I could buy the second one the seats nearest to the first were 10 rows away.

When I bought multiple tickets in the same window for previous games they would always be together by default. So, other than helping those coordinate purchasing more than transaction limit, I'm not too sure what problem the seat map solves for this when it takes away the ticket office's ability to move seats together after purchase.
Spurs’ fault rather than ours???
 

Spurs (A)

Spurs’ fault rather than ours???
Presumably Spurs send the tickets to our ticket department, so it's entirely up to the ticket office who sits where until they're posted to fans.
Might be different with the digital tickets, but that's not what I bought.
 
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