Matchday Programme 22/23

[StevieSteve]

Fair play...

Sales locations are detailed below:

Bees Superstore and Bees Merchandise Kiosk (Lionel Road South)


Lionel Road South locations

Bridge (Bees Superstore end)

Outside Bees Superstore (outside magnet)

2x outside the Box office (outside entrance B)

End of Lionel Road (Kew Bridge stadium end)

Away end entrance (outside entrance G)


Stadium locations

Merchandise kiosks (West, North, East Stands and family section)

 

[horshambees]

Can they not have sellers in the stands before the match - maybe at the front up to half an hour before KO.

Yes,but somehow they have to let us know and that's where it fails miserably.

In entrance D South Stand no programme seller at all despite being told I can buy one in the ground.
So can I go in the West Stand, purchase a programme and then make my way to the South Stand, through the first section , through the dug out out the other side into the far end of the stand to take up my seat ?

Please don't answer all at once

 

[BigMarv]

Have to say that credit where its due, they have brought back the programme seller outside Magnet/Club shop. That said, still taking the seller an absolute age to key in the price, and tear the receipt off to put in a box. Queue was minimal.

 

[horshambees]

I arrived early yesterday about 12.45.
No queue and bought one with little or no fuss.
Slightly different later on when I walked into the ground at 14.40.

 

[Paul O'Brien]

This week, I had my programme before I left for the match. At last.

 

[hanwellbee]

No programme here. Again...

 

[Brentford_till_die]

Have to say that credit where its due, they have brought back the programme seller outside Magnet/Club shop. That said, still taking the seller an absolute age to key in the price, and tear the receipt off to put in a box. Queue was minimal.

Yeah was good to see the one back outside magnet, only one person in front of me at 2:30. But as you said took an age with keying the amount and tearing the receipt.

 

[mk1965]

No programme here. Again...

I’m still waiting as well, not overly impressed.

Didn’t have these problems last year!

 

[motherwell bee]

Still no programme received from Leeds game

Emailed them and they are basically blaming royal mails resources

Most away games I have ordered from other clubs/suppliers have turned up on day of game or max 1/2 working days later

Thought last seasons deliveries were slow from aca, this is even poorer service from bfc imho based on delivery time this season

 

[rebus]

Still no programme received from Leeds game

Emailed them and they are basically blaming royal mails resources

Most away games I have ordered from other clubs/suppliers have turned up on day of game or max 1/2 working days later

Thought last seasons deliveries were slow from aca, this is even poorer service from bfc imho based on delivery time this season

Same here mate. Not really good enough, is it?

 

[TadB]

Anyone know who is producing the 22/23 matchday programme? ACA-Creative produced last seasons. Are they doing this season too?

Previously it was Curtis Sports, who I thought provided a much better subscription service. Last season the programme arrived about 5 days after the match. Whereas previously it often arrived on matchday or if not normally the Monday.

Any news appteciated.

I am not sure here, however, I seem to recall that I have seen somewhere that programmes can be bought from the club to be posted out. It may be that it is in the clubs interests that we do not go direct to the supplier in these non Covid times.

 

[horshambees]

I am not sure here, however, I seem to recall that I have seen somewhere that programmes can be bought from the club to be posted out. It may be that it is in the clubs interests that we do not go direct to the supplier in these non Covid times.

£4.95 postage when I looked.
That's extortionate.

 

[waster]

£4.95 postage when I looked.
That's extortionate.

It’s £120 for all home programmes. So a minimum of 19 (but will be at least 20 as cups are included and we have Gills). But, based on just 19 @ £4 that leaves £2.31 postage.

Getting the anorak out, the Everton Programme weighed 244g . Royal Mail first class large letter up to 250g is £2.05. But then the 144g exc. the weight of the envelope so that will put it in the next category of 251g - 500g =£2.65. Then add cost of envelope, say 10p? So possible total is £6.75. For 19 only = £128.25.

But postage will be cheaper as they will use franked business and the programme has probably at least 100% mark up. So they will never be out of pocket. But the postage is not £4.95!

And I am also still awaiting the Leeds programme. Had the same lame excuse from the club. In comparisson I renewed my driving licence online on Tuesday, 6th September and the new one arrived today, 10th September. I have also had other mail from around the country posted this wee, that has arrived OK not withstanding the strike. So my view is that the mail is not the issue but it is the club shop taking the p1ss!.

 

[Alex]

It’s £120 for all home programmes. So a minimum of 19 (but will be at least 20 as cups are included and we have Gills). But, based on just 19 @ £4 that leaves £2.31 postage.

Getting the anorak out, the Everton Programme weighed 244g . Royal Mail first class large letter up to 250g is £2.05. But then the 144g exc. the weight of the envelope so that will put it in the next category of 251g - 500g =£2.65. Then add cost of envelope, say 10p? So possible total is £6.75. For 19 only = £128.25.

But postage will be cheaper as they will use franked business and the programme has probably at least 100% mark up. So they will never be out of pocket. But the postage is not £4.95!

And I am also still awaiting the Leeds programme. Had the same lame excuse from the club. In comparisson I renewed my driving licence online on Tuesday, 6th September and the new one arrived today, 10th September. I have also had other mail from around the country posted this wee, that has arrived OK not withstanding the strike. So my view is that the mail is not the issue but it is the club shop taking the p1ss!.

4.95 if you buy one from the club shop, not the subscription

 

[horshambees]

It’s £120 for all home programmes. So a minimum of 19 (but will be at least 20 as cups are included and we have Gills). But, based on just 19 @ £4 that leaves £2.31 postage.

Getting the anorak out, the Everton Programme weighed 244g . Royal Mail first class large letter up to 250g is £2.05. But then the 144g exc. the weight of the envelope so that will put it in the next category of 251g - 500g =£2.65. Then add cost of envelope, say 10p? So possible total is £6.75. For 19 only = £128.25.

But postage will be cheaper as they will use franked business and the programme has probably at least 100% mark up. So they will never be out of pocket. But the postage is not £4.95!

And I am also still awaiting the Leeds programme. Had the same lame excuse from the club. In comparisson I renewed my driving licence online on Tuesday, 6th September and the new one arrived today, 10th September. I have also had other mail from around the country posted this wee, that has arrived OK not withstanding the strike. So my view is that the mail is not the issue but it is the club shop taking the p1ss!.

4.95 if I buy one online from the club shop.
Try it and let me know if I am wrong.
Please go ahead and do.

 

[StevieSteve]

4.95 if I buy one online from the club shop.
Try it and let me know if I am wrong.
Please go ahead and do.

You ain't wrong.
I wanted to check as I thought I'd read postage was something like £2.95 for programmes but £4.95 it was.

 

[horshambees]

You ain't wrong.
I wanted to check as I thought I'd read postage was something like £2.95 for programmes but £4.95 it was.

It can be cheaper to buy from eBay.

 

[waster]

You ain't wrong.
I wanted to check as I thought I'd read postage was something like £2.95 for programmes but £4.95 it was.

I was talking subscription not one off. But yes all p&p is £4.95 for purchases regardless of what or how many.

 

[rebus]

Hoping for a special queen cover for the next home game.

 

[nick logan]

Hoping for a special queen cover for the next home game.

Hopefully not the one when he's hoovering

 

[mk1965]

I’m still waiting as well, not overly impressed.

Didn’t have these problems last year!

Arrived today, only took 10 days.

 

[horshambees]

Hoping for a special queen cover for the next home game.

 

[RiderJake]

Awesome performance and the girl is very nice I even turned up the volume so I could listen well.

 

[horshambees]

Awesome performance and the girl is very nice I even turned up the volume so I could listen well.

Now you mention it ?

 

[Banana]

Hoping for a special queen cover for the next home game.

Almost

 

[rebus]

Almost

View attachment 35191

I suppose he’s Brentford’s king. I think the club have missed out on a genuine opportunity for a special collectors item.

 

[Alex]

Will we have to play spot the programme seller again this week?

 

[StevieSteve]

Will we have to play spot the programme seller again this week?

Same as last time

Which are listed in the news item about the programme on the OS.

 

[rebus]

A sample for Saturday.

 

[waster]

You ain't wrong.
I wanted to check as I thought I'd read postage was something like £2.95 for programmes but £4.95 it was.

I was talking subscription not one off. But yes all p&p is £4.95 for purchases regardless of what or how many.

 

[waster]

Mine arrived on Tuesday, 11 days. No postage on it again. Cost me £2.50 on Man U programme but this time as the sorting office had not fixed excess postage sticker our postie let me off. But the address label (if you can call it that, was a joke. Narrow strip of paper with all on single line in about a 4point font.

compared to<previous seasons when subscription was performed by the programme printer this season it’s a joke. Clearly the club shop has neither the experience or skill to undertake a simple task like posting out a programme in a timely manner and in an envelope that has postage paid and a sensible legible address label. All I can say is; nice envelope (but waste of money!)

 

[horshambees]

Mine arrived on Tuesday, 11 days. No postage on it again. Cost me £2.50 on Man U programme but this time as the sorting office had not fixed excess postage sticker our postie let me off. But the address label (if you can call it that, was a joke. Narrow strip of paper with all on single line in about a 4point font.

compared to<previous seasons when subscription was performed by the programme printer this season it’s a joke. Clearly the club shop has neither the experience or skill to undertake a simple task like posting out a programme in a timely manner and in an envelope that has postage paid and a sensible legible address label. All I can say is; nice envelope (but waste of money!)View attachment 35200

Blooming hell.
That's awful.

 

[Infatuated Bees Alter Ego]

This is a 1st. Postie delivers matchday programme, before game is played.

 

[rebus]

This is a 1st. Postie delivers matchday programme, before game is played.

Same here. Credit where it’s due.

Shame no Queen cover, given two pages are given to Cliff Crown’s eulogy and another two to a photo spread of her.

 

[Billy Hunt]

A sample for Saturday. View attachment 35196

Wish we’d done something similar ?
Would definitely have bought one

 

[Brentford_till_die]

No seller outside Magnet or by the bicycles.
Queue on the bridge is about 30 people long

 

[Downbeat Bee]

No seller outside Magnet or by the bicycles.
Queue on the bridge is about 30 people long

About 20 people deep with an hour to go nearest the station. I feel sorry for anyone selling them. The woman selling them was efficient and polite.

 

[alikat]

No seller outside Magnet or by the bicycles.
Queue on the bridge is about 30 people long

It seriously is a total joke. I'm not going to buy one again unless the queue is less than 5 minutes long and I've been buying them for years.

 

[Downbeat Bee]

It seriously is a total joke. I'm not going to buy one again unless the queue is less than 5 minutes long and I've been buying them for years.

That's what they want. My purchases are an act of defiance up there with Selma (in my mind at least).

 

[PhilE]

For anyone in North Stand. Merchandise shop in courtyard outside...walk straight up.

 

[Downbeat Bee]

For anyone in North Stand. Merchandise shop in courtyard outside...walk straight up.

The problem with that is if you get in there and they are sold out.

 

[rebus]

Then you guarantee the demise of it by not purchasing. This is exactly what they want. Complain to the club, not on here.

It seriously is a total joke. I'm not going to buy one again unless the queue is less than 5 minutes long and I've been buying them for years.

 

[Brentford_till_die]

For anyone in North Stand. Merchandise shop in courtyard outside...walk straight up.

Thanks but not guarantee they will have any

 

[rebus]

Thanks but not guarantee they will have any

Club shop pop up outside had loads afterwards.

 

[StevieSteve]

Thanks but not guarantee they will have any

Good-o. The more people think like that, the more likely they'll be some for those who take the risk.

 

[alikat]

Then you guarantee the demise of it by not purchasing. This is exactly what they want. Complain to the club, not on here.

Others have had similar gripes on here since the start of the season and some of those fans may well have already complained to the club. But nothing has changed and I doubt that one extra complaint will make any difference. However, I will email them a complaint as you suggest and see what happens (any ideas of the best address to send to re programmes BTW?).

Perhaps someone like you or hobbsy could also refer the club to the various complaints on here to show it's not just the isolated person that hasn't been impressed with the club's programme selling philosophy to date this season.

 

[Ace Face]

Still ridiculous queues as BFC won't invest in an extra seller on the railway bridge behine the NW corner. The young lad at least now has an umbrella so he can read the card reader etc.
I have told BFC and maybe BIAS can push them on it. Again today fans gave up queuing.

 

[BigMarv]

There was a seller outside Magnet when I arrived (1140). Similar issue with the card reader taking the time.

 

[Downbeat Bee]

Others have had similar gripes on here since the start of the season and some of those fans may well have already complained to the club. But nothing has changed and I doubt that one extra complaint will make any difference. However, I will email them a complaint as you suggest and see what happens (any ideas of the best address to send to re programmes BTW?).

Perhaps someone like you or hobbsy could also refer the club to the various complaints on here to show it's not just the isolated person that hasn't been impressed with the club's programme selling philosophy to date this season.

I wrote and the reply was 'disingenuous' to say the least. I'd rather they were just honest about what they are doing.

 

[Brentford_till_die]

There was a seller outside Magnet when I arrived (1140). Similar issue with the card reader taking the time.

Strange. I’m pretty certain there wasn’t one there when I went past at 1120